


October 8, 2024
Salesman gave inaccurate timeline, wrote order incorrectly which backed up delivery date; coordinator was uncommunicative, install manager was surly, I had to escalate to HQ who sent me BACK to install manager. IM gave me different time for delivery when it finally happened 12 weeks after sale (I was promised 4-8 weeks in writing and verbally) then harangued me about payment of balance multiple times both before and immediately after installation. Totally horrible experience with the exception of the actual contractor team who were excellent. Will never use HD installation again, will recommend to others that they do not.
- Michigan homeowner
Warren, MI, 48089
October 8, 2024
Warren, MI, 48089
April 9, 2024
It was great service and great m actually calling them back to estimate and hopefully do my privacy fence job.
- Fiorello313
Warren, MI, 48089
April 9, 2024
Warren, MI, 48089
July 24, 2023
Installation was friendly and efficient. Clean up was thorough.
- Spider
Warren, MI, 48089
July 24, 2023
Warren, MI, 48089
July 31, 2022
Good . I like it
- HomeDepotCustomer
Warren, MI, 48089
July 31, 2022
Warren, MI, 48089
April 28, 2022
More of a comment I believe there was or is a breakdown of communication between the department that handles the money and the associate who came out initially to do the consultation. Also I gotta call asking me why I did not want to go through with the project after I had spoke back with the associate saying that we are moving forward with this. That was sort of frustrating trying to explainTo the person calling which they had no clue. Too many departments not enough communication creates problems.
- Rob M
Warren, MI, 48089
April 28, 2022
Warren, MI, 48089









