July 7, 2021
My husband and I are very pleased. They came in and did their job and there was no dust. They cleaned up afterwards. They were very pleasant and polite. No complaints. Thank you.
- Ty
Jackson, MS, 39213
July 7, 2021
Jackson, MS, 39213
May 21, 2018
When the Romanoff installer opened the pallet of materials that Home Depot had delivered it was discovered that the wrong backsplash had been delivered. Besides the 18 x 18 floor tiles, HD had delivered 12 x 12 floor tiles instead of the 2 x 1 subway tiles to be used for the backsplash. At first I was told that I would have to bring back the wrong tiles and pick up the correct tiles. When I said "I don't think so since this wasn't my mistake, it was Home Depot's mistake." Then I was told there wouldn't be a truck available until late in the day, possibly causing me to take an additional day off work to get the job completed. The installer then spoke with his boss and got the okay for him to take the wrong tiles back to Home Depot and pick up the correct ones. I had already checked and they were in stock in the store. When I asked about getting credit for the wrong tiles and being charged for the correct tiles, I was told by Home Depot that there wouldn't be a charge for the correct tiles. Since the subway tiles were actually cheaper than what was shipped and what I was charged for, and I had already paid for the tiles before they could be shipped, I feel I may actually be due a credit back on my HD credit card.
- WrongMaterialsDelivered
Jackson, MS, 39213
May 21, 2018
Jackson, MS, 39213

