May 6, 2016
I have had several positive things made on the product and installation already. Some have even said they intend to check with Home Depot for their product and installation.
- walleye42
Clinton, TN, 37716
May 6, 2016
Clinton, TN, 37716
December 27, 2012
Home Depot outsources the home measurement, carpet installation and carpet binding(for the stair runners) to independent contractors and exercises little or no control over them. We were told that the carpet would be installed 7 to 10 days after the home measurement and take 3 days. Apparently, the installers were backed up and could not start for 5 weeks. The person responsible for the measurements never considered that the edges of the stair runners would need to be bound. This was outsourced to a third vender who did not get the work order for 2 weeks so it was 8 weeks before the job was completed. Home Depot needs to have a "go to" person assigned to each job who can coordinate with the sub contractors and provide quality control. Such a person should have noted that: the stair runners would need to be bound (this was omitted by the person who did the measuring), the installers were running about a month behind and the stairs would need to be done in the same manner as the original. I can't comment on the quality of the installation--overall it looks good but the carpeting was not stapled under the stair tread like the original. That's why someone working for Home Depot should come over to inspect the job and not rely on a computer survey.
- Cliff
Clinton, TN, 37716
December 27, 2012
Clinton, TN, 37716
May 17, 2012
Would do again in a heartbeat. Installers were knowledgeable and worked very quickly.
- janice57
Clinton, TN, 37716
May 17, 2012
Clinton, TN, 37716
April 4, 2012
GREAT OVER ALL JOB. WOULD RECOMMEND TO OTHERS!!!!!
- JENNIFER3376
Clinton, TN, 37716
April 4, 2012
Clinton, TN, 37716


