August 23, 2026
The communication was very poor after appointment to install was set. Everything before that was great. The installers Ortega and assistant were great...even though brouht the wrong carpet, the right carpet was delivered later that day. MY first install appt got cancelled 10 minutes before the end of the bussiness day the day before it was due to install. I called at lunch the day before to confirm bc i drove 5 hrs and took 2.5 days off from work. NO one retruned my calls the next day to see if can start late at my house or start friday. Finally I got transferred to someone ,Morgan , who tried to say I was never on the schedule....lied to me. I did inform him I was on the schedule and his office confirmed before I started my drive. They said they could do it the following monday but I was working.I got a message the following tuesday on my phone..can we come today. I think they lost my carpet for the second install date bc they called to confimr the names of my carpet. Dealing w home depot/ measurement appt and the actual installing day was great. The lack of communication and organization in between was very frustrating. I run my own small bussiness, I understand that things happen but I was just asking for some communication.
- HomeDepotCustomer
Bennington, VTundefined, 05201
August 23, 2026
Bennington, VTundefined, 05201
July 26, 2026
We had contractors scheduled for the next day and a house full of furniture coming the day after that. they showed up at 5:30. Said they couldn't do the job but called his boss and fortunately they were told to do it..the put down pad and said they would be back at 8 in the morning..they showed up at 9:30. It was a crazy day working around each other but they did a nice job and were nice and fast. The people we called were also very nice but kept pushing the job back..their scheduling was bad.
- bev
Bennington, VTundefined, 05201
July 26, 2026
Bennington, VTundefined, 05201
July 21, 2026
The installers were very friendly and did an amazing job. Please give them more business!!
- KsSc15
Bennington, VT, 05201
July 21, 2026
Bennington, VT, 05201
June 28, 2026
The installers were very professional and did an excellent job.
- Michelle
Bennington, VTundefined, 05201
June 28, 2026
Bennington, VTundefined, 05201
June 9, 2026
None
- Na
Bennington, VTundefined, 05201
June 9, 2026
Bennington, VTundefined, 05201


