December 15, 2022
Our kitchen project was a ceramic tile backsplash NOT ceramic tile flooring as this evaluation form indicates. The backsplash installation was indeed excellent! Brian was professional, very kind and friendly, and exceptionally skilled. We were lucky to have him.
- HomeDepotCustomer
Milwaukee, WI, 53207
December 15, 2022
Milwaukee, WI, 53207
May 29, 2019
Things that went wrong over powered the things that went right on this project: the communication between estimator and installer wasn't complete as the installer wasn't properly prepared with equipment for the floor although pictures were taken, the one day timeline turned into 3 days to completion, the self-leveling agent the installer used spilled behind and under the floor boards pouring down into my recessed lighting and window frame in kitchen, I had to pay $260 for the installer to lay the self-leveling agent because the state of my floor wasn't communicated to him properly, the 1st installer wasn't able to finish the job (Wednesday) so a 2nd one wasn't available until 48hrs later (Friday) and I was told he'd be here at 8am (he didn't show up and when I called, I was told he forgot to show up to my job first and went to the other client, installer didn't arrive until 4pm and stayed until after 8pm). The floor looked good after he was done but when I went to share all of this info with mgmt at Home Depot store, we were told we shouldn't have been charged the $260 for the leveling agent and we would get a refund. To date, no refund has been given and we've followed up twice with Katie and her manager at Home Depot North Shore in Glendale, WI.
- Anonymous
Milwaukee, WI, 53212
May 29, 2019
Milwaukee, WI, 53212
January 6, 2019
Completing the job 100%
- Anonymous
Milwaukee, WI, 53207
January 6, 2019
Milwaukee, WI, 53207
June 9, 2018
drawings were incorrect, so those required my store associate to intervene and help correct. There was also a long delay in getting the installation scheduled. Other than that, I was pleased over all.
- bink105
Milwaukee, WI, 53207
June 9, 2018
Milwaukee, WI, 53207
January 31, 2018
The tile looks nice however he got grout everywhere - on my under cabinet lights and outlets. I had to replace my electrical outlets because I couldn?t plug anything in. When the outlets were removed - grout was caked EVERYWHERE. Not a cheap fix either!
- JEC
Milwaukee, WI, 53212
January 31, 2018
Milwaukee, WI, 53212

