March 4, 2015
Installers were to arrive between 8 and 10:00 AM and they arrived at 11:20 AM with no delay call. And they were constantly talking on their cell phones during the install. Also there was no communication on the carpet to tile transistion points....so there were no transistion strips installed.
- Radman
Summit, WI, 53066
March 4, 2015
Summit, WI, 53066
July 2, 2014
Every person we contacted in this journey to a whole-house re-carpeting was personable and concerned about their part of the process satisfying us. From the sales people, to the financing people, to the scheduling people to the installers--they all created a seamless team of satisfaction for these happy customers. Special kudos to the installers who made extra efforts to sweep dust and debris at every point of the installation so that the final flooring looks and feels new and clean.
- ELAINE
Summit, WI, 53066
July 2, 2014
Summit, WI, 53066
March 10, 2014
installers showed up early (which is great) I was not waiting. I was a little upset when neither of the installers took there shoes off It was a snowy wet day. Then they proceeded to turn the heat up to 89 I could not even be in the house. They stated they needed to have it that hot for the stretching. If that is the case why do they not inform the customer this is needed. They worked very hard and when I pointed out problems they corrected them. This was a big job and they finished it in 1 day.
- Angela
Summit, WI, 53066
March 10, 2014
Summit, WI, 53066
February 26, 2014
Customer service after the purchase was horrible. Barbara at Home Depot was excellent, but everything after her involvement was disorganized and nearly a nightmare.
- Troy
Summit, WI, 53066
February 26, 2014
Summit, WI, 53066
January 8, 2014
The guys were fast, on time, and did an excellant job on the install! Love the way it looks!
- PistolPete87
Summit, WI, 53066
January 8, 2014
Summit, WI, 53066


