Reviews for Alamo Heights #6544

Today, I was approached by an employee that was extremely professional, very willing to help and stayed with me the entire time filling my list of wanted items. His name was Clarence, and he made my visit very short and sweet and located everything I needed. Hat's off to Clarence.

Pat at the front is always so pleasant and helpful!

I waited for over 39 minutes for someone to help make a simple key. No one showed up and the person that did over to help didn’t know how to use the machine and my keys didn’t work.

Patricia Stockwell gave excellent customer service. She turn a bad experience at two other locations into a good experience.

This store was the best. Everyone was so helpful and nice. Big shout out to Naomi at the customer service desk for helping me with the return and store credit card. She rocks

Needed help finding price of a plant. 3 employees went above and beyond. A young man stocking ( was a night shift employee, not dressed in HD clothing). Super nice young man, wish I had his name. And also Naomi and Mgr, Ruben in Customer Service were very helpful in getting a price for the plant. Thank you!

Clarence in the lumber department went above, beyond and out of his way to help me today. Not only did he excel at his job with me today, this guy can multitask efficiently, and effectively! I overheard him on a call with another patron, and he displayed nothing but, kindness, respect, and a vast knowledge of your store and products. This employee is A+++ in my book. He made a challenging situation very easy for me today. Thank you Clarence! My house now has gutters that work! ❤️

Si happy I ran into Rey, he was super helpful!!!

Happy to learn from employee knowledge

I order a special door they have lots of manufactures to pick from

Albert in plumbing helped me today, 15 January, 2023. This is the second time he's helped me. He's very helpful, knowledgeable and takes his time to help me. I wish that he was there for all of my needs.

After 30 years of old grouch you have to beg for help, a smiling face asked if I needed help! I was blown away! Fantastic service from Michelle in the doors area ..

Michelle is friendly and very dedicated to making sure your experience is fun as well as assisting in helping me look for what I needed.

This home depot was my 2nd stop shopping for a Christmas tree for our new home... first location wanted $160+for the same tree, 2ft taller and paid half of what the first locetion wanted... It's going to be a good Christmas for my wife and grandkids...

Christmas Tree lot closed for associates to unload the tree truck. That in itself was not an issue. Issue was that customers were told the lot would reopen in 1 hr. Two hrs later lot still closed and associates were not sure that they would reopen.

Very helpful and informative

I needed to replace my faucet fixture and do some tub work. I was assisted by Jackie was was very friendly, informative, and answered all my questions! She made sure I had everything I needed to complete my project/repair!

Excellent experience with Home Depot and Tuff shed.

I was verified and had used it before, but not they say it only works with online purchase.

I bought some tools today 09/22/22 and associate3 Cornell helped me sign up for a card gave me good luck because I wasn’t really in the mood for it but came out really great. Went above and beyond call the service for me and all just thank him for me!

I was in the middle of installing several sets of mini blinds and had to make a trip to find an electric screwdriver. All the associates were great and really helped me find everything I needed and suggesting other items that would help my project, which I did purchase. Thank god because it helped my project easier and faster to complete.

So energetic and work friendly banter. Absolutely loved having her help me.

I have brought several items at this location from yard tools, plants and lawn mower, weed eater and power washer. I’m supper satisfied

I picked up an order yesterday and AJ retrieved my order and even spotted a damaged corner on one cabinet and replaced it with another one. Then he even helped me load it in my vehicle.

Just wanted to highlight Pat's excellent customer service.

Employees greeted upon entering, gave us directions and even called help to meet us in the area we were going before we even asked. At checkout Pat was friendly and helpful. She was very attentive making sure we knew she was there for us if we needed help.

Online showed product at HD Cambray #0581 NOPE, Online shows it at HD Alamo Heights # 6544 NOPE! But Carlos in Hardware &Christine in Customer Service we’re great. HD online& phony-phone “service” ABSOLUTE ZERO

Timmy was so awesome helping our family pick out our refrigerator and taking time to help us with our order she was so nice and patient with us when we would have to take breaks cause our toddler , she went above and beyond to make sure order got in when the system was messing up we appreciate her time ! Thank you Timmy ☺️

I would definitely come back! I got helped by Tanya and she was amazing. I honestly wanna work here now. And be trained by her. She was amazing!

My wife and I absolutely love being greeted as soon as we enter you guys always make us feel like family! Angelica is such a huge asset to The Home Depot she made sure my shopping experience was smooth and easy finding everything I needed for my small at home project. Thank you Angelica and thank you Home Depot! We’ll definitely return!