Reviews for Apple Valley,CA #6834

Went to buy a part for plumbing I had to the sample. Nobody there would help me. I was told only one person in that dept. and he was on break. So the whole dept shuts down. because the one and only employee that works in plumbing is on break! I asked a gentleman (customer) in the same isle as I and he had trouble finding it but did. Front desk couldn't care less that I couldn't find part and that they had nobody to help. Perhaps Home Depot should remove the people behind the counter to help when someone is on a break! Cashier was very polite and apologized for situation.(Selina) good job!

Went to get add on room supplies, extremely happy with customer service.

I was there today and the service was excellent. The salesperson met me at my destination and was very helpful in selecting my specific item.

It was a Saturday, the store was very busy, there was no shortage of helpful employees, shelves were full we found everything we were looking for thank you Damien.

I bought the potting soil this afternoon and have planted every thing I wanted to before dinner.

When employees attend you with a smile and good attitude can’t beat it 10/10

I ask a Home Depot worker where would I find a certain item, she got on the phone shown it to me and what aisle number. She was great on helping me.

Sandra thank you for the great conversation..even tho it was about my dog eatting threw my door

I get it we are in a pandemic... but the struggle of finding someone to help starts much earlier then the pandemic. The staff is usually nowhere to be found. The checkout staff is often rude. I don’t know, I like HomeDepot better then other home improvement stores, but this location lacks customer service.

Jessica and jay and lonnie went above and beyound to find a tool that was located in a high place and needed to bring down pallet they worked hard together to get us the tool

Ask two employees to either page the person in charge of aisle 12 for service , one promised he would be there no show , the other to page someone for help no go, but a employee by the Name of Damien helped and Apologized for the other employees and was surprised I had to wait a half and hour for a 2 min job. As I left , I can here him asking other people if they needed help , as I was checking out I saw the first employee who said he was going to help me talking to two females who were doing nothing but standing around talking who couldn't even say thank you for shopping at Home Depot. Stop hiring children to work at adult stores and give that guy Damien a raise and a promotion hopefully he can clean up that customer service

My go to in the high desert. Does have most that i need almost all the time! Friendly staff!

I always have a good experience at this store but the associate Mariah went above and beyond today.

The employees are very friendly and helpful at this Apple Valley HD, especially Sandra the cashier and Jaime & Megan in Halloween decorations. Sandra always greets us so happy and friendly every time we come in. That's an awesome feeling!!!

Had an awesome checkout cashier in store - 10 stars

Sandra cashier is very friendly and helpful

The young girl was determined to help me and answer all of my questions without fail

Always a pleasant experience at the AV Home Depot...

Big clean store with great staff assistance available for those in need. Lots of product variety too. I’m a pleased shopper.

When I took the survey, I mentioned how helpful the self checkout person was but forgot to mention her name. Her name was Sandra. 6834 00054 86014

One of the best things about shopping here is that, if you shop online and make a list of items you need, the item description includes exactly where it is in the store! (Isle and bay #) so it is super easy to find what you need quickly. The online and store inventory (so far) has been pretty accurate, so if I make a trip to the store, I know it is in stock ! Also, there are quite a few nice shade trees to park under, if you get lucky. Although most times we can find an employee to help, it lost a star because sometimes it is difficult to find help, and we did have an issue with an install once.

My favorite hardware store

Cashier Sandra is very frenly and helpful

Lumber shelves were unusually well stocked for this late in the day

Store was nicely stocked and the staff were very helpful.

This store always has shelves stocked, employees in every department are professional, friendly, and very helpful. I do not get this kind of service at the Victorville Store.

Garden cashiers are selective when engaging with customers.

sales help on floor almost nonexistent.

I found everything I needed in one stop!

Great place to exceed your needs.