#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(706)354-2912
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1740 Epps Bridge Rd
Athens, GA 30606
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Customer Store Reviews

  • 4.8 out of 496 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (496)
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Showing 1-30 of 496 reviews
No employees that know anything or willing to help
Plenty of staff meandering around store, however when approached they refuse to help, and tell you to get items from the garden shop yourself and bring to self checkout. They refuse to help elderly or pregnant women with heavy items or assist in any way with self checkout.
by
    Knowledgeable Associates
    I went in the store clueless on how to make a clothesline. Woody walked me through my project step by step. He made suggestions on something I hadn’t thought about.
    by
      • Recommended
      Best Customer Service
      The Athens Home Depot consistently has the great customer service and has never been out of stock.
      by
        • Recommended
        Awesome staff
        The staff at this store are always ready to go the extra mile to make sure my shopping experience is a good one
        by
          • Recommended
          Excellent team work at store
          Every time I shop there I'm happy when I leave,because of the quickness of the pro desk to get me in and out with my materials
          by
            • Recommended
            great customer service
            I always have great customer service at this store and the employees are always friendly and helpful.
            by
              Thank you Mr.Pope
              Just. bought a fridge. Good experience
              by
                • Recommended
                Most helpful employees in Customer Service and appliance departments
                Employees assisted in locating items and explaining warranties, etc.
                by
                  • Recommended
                  I’ve become a new customer!
                  After years of going to the competition, I came to Home Depot because what I needed wasn’t available across the street. But there were so many helpful employees and I was treated so well, I’ll check Home Depot first from now on.
                  by
                    • Recommended
                    Happy & Helpful Home Depot Employee
                    Jared at the Epps Bridge location has excellent customer service skills and is very knowledgeable of Home Depot products. It is refreshing to visit a store and work with experts that are happy to help you make an informed decision on larger purchases.
                    by
                      • Recommended
                      Great experience good customer service
                      Went in and placed a large landscape material order for delivery. Gentleman was very helpful and helped me save some money.
                      by
                        • Recommended
                        Fantastic customer service
                        I was impressed by the staff throughout this location I was stopped and asked if I needed help by many different employees during my visit. Ali B at the self check out was also super sweet and made sure I found what I was looking for and helped me scan my items as they were a bit awkward.
                        by
                          • Recommended
                          Great customer service
                          Lisa who normally works in appliances but was helping out in plumbing was very helpful and SUPER NICE
                          by
                            • Recommended
                            great help
                            I was sent to store due to my husband recovering from surgery- I wasn't;t sure what to get or where it would be- Upon entering, girl at desk helped direct me to plumbing and there Carolyn-was the Bomb!! Helped me figure out what I needed
                            by
                              • Recommended
                              Amazing help at the paint section
                              Threes was amazing help and extremely friendly. He helped me find everything I needed and answered all my question I had
                              by
                                • Recommended
                                Store cancel delivery without notification
                                Store refund money for busted merchandise instead of trying to replacing damaged purchased items.
                                by
                                  Cashier extremely friednly
                                  Great store. Cashier Michelle was very friendly.
                                  by
                                    • Recommended
                                    Ms.
                                    Call out to all women shoppers...Ask for Ralph: he is extremely helpful, and does not assume that you don't know what you need. Thanks Ralph for your respect and assistance.
                                    by
                                      • Recommended
                                      Taylor at the Return Desk was so helpful!!!
                                      I bought something through Home Depot online and had a problem with it not getting returned properly. Taylor at the Return desk was SO helpful and kept thinking of ways to solve the problem and get my return processed. Plus the item was too heavy for me to lift (vanity with marble top) and she is going to try to get it picked up. Taylor was exceptionally friendly and helpful and I will start my shopping next time with Home Depot!!!!!
                                      by
                                        • Recommended
                                        Always a good experience
                                        This particular Home Depot is always well stocked and has a very friendly and helpful staff. I am always greeted and offered assistance several times during each visit. There’s a Lowe’s store located right across the street and I won’t shop there- You won’t find anyone helpful or friendly at Lowe’s.
                                        by
                                          • Recommended
                                          Very organized with exceptional customer service
                                          by
                                            • Recommended
                                            Why I shop here
                                            This store has very helpful employees who offer to assist me with a smile. The shelves are usually well stocked
                                            by
                                              • Recommended
                                              Great Store
                                              Super friendly staff. Clean store. Great store!
                                              by
                                                • Recommended
                                                My Phone Order today was perfect
                                                I called in an order for 2 skids of retaining wall blocks (of 144 each), using the Skew Number I photographed a week earlier while at the store.Terry helped answer several questions about ordering and Ralph took my order on my second call, after conferring with my contractor for pick-up Monday morning. They were both patient, helpful and polite. I am extremely pleased and gladly recommend shopping at this Home Depot in Athens, Georgia.
                                                by
                                                  • Recommended
                                                  Great Service
                                                  At checkout, Ludy called me over from another line I was waiting in. He worked efficiently and was very personable.
                                                  by
                                                    • Recommended
                                                    Friendly staff
                                                    Nice shopping experience
                                                    by
                                                      • Recommended
                                                      Above and Beyond
                                                      Employees went out of their way to help me
                                                      by
                                                        • Recommended
                                                        Great store and Great Associates,
                                                        This store has some of the most helpful associates . Customer service matters and Athens Home Depot lives it.
                                                        by
                                                          • Recommended
                                                          Thanks Home Depot
                                                          AWESOME STAFF AND BEST GARDENING TOOL SELECTION
                                                          by
                                                            • Recommended
                                                            Good Store
                                                            Thank you all at the Athens Home Depot. I appreciate the customer service and the friendly attitude of your associates.
                                                            by
                                                              Showing 1-30 of 496 reviews

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