#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(512)263-6404
Tool & Truck Rental(512)263-6410
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
3600 Ranch Road 620 S
Bee Cave, TX 78738
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Customer Store Reviews

  • 4.7 out of 305 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (305)
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Showing 1-30 of 305 reviews
New Fridge
I bought the best fridge - GE Profile french door, four door with all the options including freezer on the bottom. Sales woman helped me find and ordered it through GE Factory website, not a floor model. So helpful. Love the new fridge.
by
    • Recommended
    Excellent Home Depot
    I shop here regularly, and the shelves are well-stocked, the staff friendly and quick to help, and the level of competence is far above most other hardware stores I go to.
    by
      • Recommended
      Great experience in appliances!
      Nic and Vernon were exceptional in helping us find a replacement for our old microwave. They spent a lot of time searching for the perfect replacement and they saved us $$$$. We had an enjoyable experience and left with smiles on our faces.
      by
        • Recommended
        Phenomenal Customer Engagement - Appliances
        If you need an appliance, go see Barbara. She is excellent and knowledgeable.
        by
          Great Store!
          Everyone is friendly & helpful.
          by
            • Recommended
            See Randall in Customer Service
            I had trouble with customer service and she fixed it! Great employee
            by
              • Recommended
              Always quick service, tidy and competitive pricing
              We usually need to hit home depot once or twice a day, great location and friendly customer service at pro desk!
              by
                • Recommended
                Unprofessional cashier
                At pro desk the cashier bella was Extremely rude and Disrespectful
                by
                  GREAT BIG BOX STORE
                  This store is close to us and seems to be well stocked. Lots of helpful employees for the most part.
                  by
                    • Recommended
                    WIDE VARIETY IN GARDEN CENTER
                    HEALTHY, FAIRLY PRICED OUTDOOR AND GARDEN SUPPLIES, ALWAYS SUFFICIENT INVENTORY IN STOCK
                    by
                      • Recommended
                      Great store!
                      We shop exclusively at HD, as everything is better than the blue store. Great staff, clean store, amazing prices.
                      by
                        • Recommended
                        Great Products
                        So far so good. Bought all my appliances at the BeeCave store and have been very happy with everything.
                        by
                          • Recommended
                          Bee caves location
                          I was in need of a refrigerator for a rental unit I own and within minutes of arriving in that dept - a staff member came up asking if I needed help ! He was knowledgeable and helpful and couldn’t have been better .check out lady was terrific too Refrigerator problem .. Solved !!
                          by
                            • Recommended
                            Great service
                            The best store in Austin
                            by
                              • Recommended
                              Maggie was super helpful!
                              I bought a ring security camera and Maggie helped me make a good choice and helped me save money on it by getting a credit card.
                              by
                                • Recommended
                                Bee Cave Appliance Dept is GREAT thanks to Vernon
                                Big thanks to Vernon for going above and beyond - and out of his way - to help make sure we had a great experience in purchasing our new wall oven combo. Vernon is knowledgeable, friendly, personable - and one of the true hearts of Home Depot!
                                by
                                  • Recommended
                                  My favorite Home Depot location.
                                  My favorite Home Depot location. This store has friendly people who are knowledgeable and helpful. The store is well organized and clean.
                                  by
                                    • Recommended
                                    Wonderful customer service!
                                    My mother-in-law and I came for a shovel and to look at electric mowers. We found both that we were happy with and when got the self-checkout line, the associate there was able to help and informed us of savings that we were not aware of. We ended up saving $100! So glad she approached us before I paid full-price without knowing better.
                                    by
                                      • Recommended
                                      Wonderful Customer Service
                                      Judith and the customer service team were so helpful and kind. We really appreciate them.
                                      by
                                        • Recommended
                                        Great place
                                        Nice people, nice in stock selection of items.
                                        by
                                          • Recommended
                                          Impatient Check-Out Clerk
                                          As I was paying (with credit card), without asking me, the cashier bypassed and/or cleared the option for me to receive an email copy of my receipt. This happens frequently at Home Depot, and it drives me up a wall!
                                          by
                                            Great customer service
                                            I came here specifically for a desalt table saw they had in stock. I drove from Marble Falls and everyone here was amazing helping me to locate this saw . They went above and beyond to help me and they did locate it and I was able to purchase . I am very happy and I help right away to help me load . It was a great experience. Thank you Will and Joleen .
                                            by
                                              • Recommended
                                              Helpful employees, easy access.
                                              The store is located with easy access and stands alone with its own parking. Helpful employees..just ask.
                                              by
                                                • Recommended
                                                1 found this review helpful
                                                Disrespect the Military
                                                Got into a hassle trying to use our military ID card for a discount. We were told new rules say you now have to fill out an app before you can receive the discount. Of course once you fill that out you will probably get lots of advertisements.
                                                by
                                                  1 found this review helpful
                                                  Great service!
                                                  They have a beautiful Garden Center, spring time is my favorite!
                                                  by
                                                    • Recommended
                                                    1 found this review helpful
                                                    The best Home Depot I have been to
                                                    Team here is helpful and knowledgable. Its very clean all the time, has a huge selection, and employees seem happy.
                                                    by
                                                      • Recommended
                                                      1 found this review helpful
                                                      Judith is the best!
                                                      Hey Judith, thank you for brightening my day with a cheerful greeting and a get r done attitude.
                                                      by
                                                        1 found this review helpful
                                                        Outstanding customer service
                                                        Every time I visit this location I receive outstanding customer service. Thank you!
                                                        by
                                                          • Recommended
                                                          Great Deal for French Door Refrigerator
                                                          Purchased a Samsung French Door Refrigerator, HD offered a great deal - best price I found. It was delivered on the date and within the timeframe promised. The delivery team was by far the best. This was one of the most pleasant experiences from purchase to delivery!
                                                          by
                                                            • Recommended
                                                            Thank you, thank you Paula!
                                                            Not being able to find the Ryobi tools I needed, I was about to leave. But Paula saved the day, searched the tools, got them priced correctly and the divided the order so the one tool not in inventory could be sent separately. The process took half an hour, but HD made a sale, I got the needed tools, and my long round trip from Johnson City to Bee Cave was fruitful. It would have been wasted but for Paula!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 305 reviews

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