#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(816)318-2104
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1306 E North Avenue
Belton, MO 64012
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Customer Store Reviews

  • 4.6 out of 454 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (454)
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Showing 1-30 of 454 reviews
Very impressed with the Customer Service I received!
I was highly impressed with Caleb S. at the Belton store who made sure of the measurements for the cordless FW blind I bought today. It fits perfectly in my kitchen window. Thank you, Caleb S.
by
    • Recommended
    Great customer service
    As a contractor I use HD quite often. The staff is always helpful. Nathan loves when I bring my diabetic service dog in with me on occasion. He always has treats for her and will take time to sit down on the floor to show her some love. Tells alot about this man and his good soul. Tamika in the paint department is awesome. She helped me get a specific custom color for one of my clients and she went above and beyond getting it right. She also is a super sweet lady that takes the time to talk with you and she is pretty darn funny.
    by
      Great sale on Ryobi tools
      Wife was looking for an 18v fan for her dog shows. Ryobi was having a great sale on the one she wanted so she bought two. Also found the plants she had been looking in other places.
      by
        • Recommended
        Horrible employees
        Spent near $1000 in the Belton store and my grandson and I was followed around the store. When we got to the register to pay for my stuff, it was insinuated and I was made to feel that I was being accused of stealing something. This store is the absolute worst. If I could rate this store less than one star I would do so.
        by
          Amazing availability of product. (Odd ball items as well)
          I love Belton home depot. They always seem to have exactly what I need.
          by
            • Recommended
            Friendly Staff
            Flooring associate Consuelia was very friendly and helpful. Customer service employee (didn’t get her name) was very helpful with several questions I had.
            by
              • Recommended
              Excellent Customer service.
              Great help from Consuelo over the telephone. Returned our calls quickly with everything we needed to know. Thanks so much!
              by
                • Recommended
                GREAT CUSTOMER SERVICE
                I have lived in the area for 15+ years and I have always had a fantastic time when I come to the Belton location they always go above and beyond when it come to helping their customers I really appreciate it
                by
                  • Recommended
                  Great Costumer Service
                  I came looking for a new refrigerator. Consuelo was amazing. She help me find the perfect one for what I needed and my price range. She was friendly and made me feel appreciated.
                  by
                    • Recommended
                    Great customer experience
                    Khrushchev and Alan went beyond the call of duty, helping me with decisions and things I needed for my new project. They were friendly and went beyond to help me get my things and get them to the car all with a smile on their face. Great job!
                    by
                      • Recommended
                      Customer Setbice
                      The Home Depot team customer service is extrodinary
                      by
                        • Recommended
                        Great Home Depot To Shop At!!
                        Fantastic service I shop at other Home Depot's, in KCMO (31st Street & Bannister) very often, depending on where the property that I am working on is located, but hands down the Belton Home Depot has enough staff floating around to assist, the staff were super knowledgeable, the store was clean, well stocked and organized better than any of the other's that I frequent. The other stores need to model after this location.
                        by
                          • Recommended
                          Customer service
                          Multiple employees stepped up today to give us a hand. Very friendly. Check out in pro department Kelli,was very friendly.
                          by
                            • Recommended
                            Excellent Customer Service
                            Went to purchase some appliances at Home Depot today and Rachelle helped us with our purchase. From start to finish she was very kind and polite and genuinely seemed to want to help us and offered suggestions on products. If you need appliances, I would highly recommend Home Depot. Between the staff and the great prices, you can't go wrong!
                            by
                              • Recommended
                              Great people.
                              The people at the Belton Missouri Home Depot are amazing professional and very kind.
                              by
                                • Recommended
                                Consuelo was great help with washing machine purchase
                                Entire department quickly became involved in my whirlwind purchase. Got me loaded and out of the store quickly offering me solutions to my challenging needs. Thank you
                                by
                                  Great service amazing people
                                  Wonderful engaging team of employees
                                  by
                                    • Recommended
                                    Awesome Helpful Employees
                                    I always have a great time in this store. So many helpful people eager to point me in the direction I need.
                                    by
                                      • Recommended
                                      My favorite Home Depot
                                      Every time I've been to this location I've never had any issues. They seem to be well staffed and have very knowledgeable employees. The store is also always very clean and easy to navigate through.
                                      by
                                        • Recommended
                                        Need help in solving a hardware need… see Hector
                                        I have a bleacher seat that came apart, and I really needed to see if it could be fixed because of some missing screws etc. Hector kindly approached and inquired to see if I needed help. I did. He so kindly looked at the repair needed, found the best way to repair it, and did. I do not think it will ever come apart again. Thank you, Hector.
                                        by
                                          • Recommended
                                          Very good experience
                                          Very good sales assistance and on time delivery of item.
                                          by
                                            • Recommended
                                            Excellent Customer Service
                                            Kim provided excellent customer service. In this day and age of self checkout, Kim could have done nothing other than observe, instead she jump right in, rang me up and bagged my items. She did this with a beautiful smile on her face. She also thanked me for my business. This type of service is nearly extinct. Kim, thanks for showing excellent customer service can still be provided to HD customers!!!
                                            by
                                              Tami in paint is awful
                                              We visited the Belton store today to get some paint and some flooring to redo our bathroom. I was looking for a specific paint color and ask Tami a question as to where I could find it. She stared me blankly in the face for about 10 seconds before pointing in the direction of the samples. When I picked up my colors, I brought the papers up to the counter. She proceeded to sip her coffee, type a text message and point to the options (flat, eggshell etc) while in the middle of explaining that I wanted egg shell she literally walked away and helped somebody else. Once we made it to the checkout and I was able to speak with a manager, Matt, our experience got much better. He was very knowledgeable and helped us pick out a couple things we were missing, and Heidi was able to help us at the checkout she was also extremely kind and very apologetic for our issue with Tami in the Paint department. So kudos to Matt and Heidi. Tami you need to find a different job…. that doesn’t involve customer service.
                                              by
                                                • Recommended
                                                Thanks
                                                I was in the store December 10, 2023 to purchase an extension cord/power strip with a flat plug needed to fit into a tight space behind furniture. I found what we needed at a very reasonable price. When I went to the self checkout, I could not locate the code to scan. So, I went to customer service where Asher helped me (he removed the cord from the wrapping and found the code). I appreciate the good value and Asher's assistance.
                                                by
                                                  • Recommended
                                                  Customer service
                                                  Lola and Matthew are the best. They were the only ones who were able to help me.
                                                  by
                                                    Excellent Customer Service and Follow-through
                                                    Purchase a tool cabinet as a gift over the phone. Called in and spoke with Britt and Crystal. They were terrific to work with and great follow up. Thank you for making a phone purchase smooth and easy!
                                                    by
                                                      • Recommended
                                                      Great store
                                                      Such friendly and helpful employees. Large selection of merchandise at good prices.
                                                      by
                                                        • Recommended
                                                        Rowen was extremely helpful
                                                        Despite a company wide system glitch Rowen helped me get the item I needed and was extremely patient and helpful during the 3 hours I was there. As the mother of a transgender child I was disappointed that Rowen’s coworkers kept misgendering him. Rowen handled it with Grace and professionalism!
                                                        by
                                                          • Recommended
                                                          Thanks Ron
                                                          Happy about my purchase of grass seed and equipment.
                                                          by
                                                            • Recommended
                                                            Best Home depot location in the greater kc area
                                                            Every time I have had a problem, needed help. This is the location that I go to. Because I can count on the employees of this location to help.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 454 reviews

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