#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(269)934-3404
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2075 Pipestone Road
Benton Harbor, MI 49022
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Customer Store Reviews

  • 4.7 out of 369 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (369)
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Showing 1-30 of 369 reviews
Happy helpful
Please don’t out my information on any lists don’t continually call or text
by
    • Recommended
    Great visit this morning
    So many helpful and friendly employees at the BH Home Depot this morning. On checkout. Kodesha had a big smile and was very friendly. Was not hard to find help.
    by
      • Recommended
      Great Customer service
      I bought siding corners some months ago and BH store 2768 did not have anymore in stock Cashier Natalee made a call to store 2720 and employee Sarah B. Devised a plan to help get the siding corner strip I desperately needed. I'm so grateful, I didn't expect them to go the extra mile. I'm so thankful.
      by
        • Recommended
        Amazing experience!
        My shopping experience was educational, insightful, helpful, and unforgettable. I learned so much, and felt like Tom was looking for any opportunity to make my time at Home Depot a singularly remarkable experience.
        by
          • Recommended
          Great Customer Service
          I've found that this store has had items that were either out of stock or unavailable compared to my normal Portage/Kalamazoo store. Customer service has also been very attentive and the staff goes out of their way to help you find items quickly and efficiently.
          by
            • Recommended
            Great customer service
            I’ve always had problems with the Home Depot stores in the past but my last few visits were exceptional! I will return! The staff was friendly and helpful!
            by
              Friendly Employees
              Employees were knowleadgeable and helpful
              by
                • Recommended
                Great customer service and product knowledge
                Natalee is always a pleasure if you need with anything find her she will do the work to make sure you're satisfied
                by
                  • Recommended
                  Fantastic service and very friendly too.
                  I visit the Benton Harbor Home Depot most every day. I am greeted with smiling faces and a warm hello. If I need assistance, they are quick to provide it. We are lucky to have such a great place in our area. If your not shopping at HD, you should.
                  by
                    • Recommended
                    No cashiers in the store only self check out.
                    No cashiers in the store only self check out.
                    by
                      Poor
                      I Made a $1500 purchase with my new credit card and they would not honor the 10% discount
                      by
                        Home Depot in Benton Harbor
                        Home Depot has the friendliest, most helpful staff I have encountered in a long time.
                        by
                          • Recommended
                          Best Staff Always!
                          This store has NEVER. Disappointed me! Just went into again for carpeting and was first assisted by Ronnie who was wonderful! Then went back to store with decision and was assisted by Aiden who was VERY. helpful and patient. Then was Assisted and Chad the store manager who came and introduced himself who was wonderful and informative with many questions that I had. Your gentleman who came to measure at my home was very precise and on time and very informative. His name was Sam. We were then directed to paint and Moe assisted us also, He was professional and very informative also! Love this store! They will have all my business and will recommend this store and staff to all Paw Paw lake. Belong to a Facebook page in which to do your recommendations which Benton Harbors Home Depot will be at the top of my list! Continue the excellent Customer Service! Thank you!
                          by
                            • Recommended
                            FRIENDLY AND HELPFUL EMPLOYEES
                            I HAVE NEVER HAD PROBLEM WITH ANY PURCHASE OR RETURN I HAVE HAD TO MAKE. THE EMPLOYEES ARE ALWAYS VERY HELPFUL. THEY EVEN WILL WALK YOU TO THE ITEM YOU HAVE INQUIRED ABOUT.
                            by
                              • Recommended
                              The store keeps getting worse
                              As a pro contractor, I can tell you I'm in the store a lot and it keeps going downhill. The number of managers they run through should be some indication of what's wrong. The store is poorly stocked, crowded main isles, rude staff, and staff that does not offer to help. It is always behind the times on technology. Took forever to get a self-checkout and still not on the commercial end. Don't get me wrong-a few good mainstays on the staff, but anymore it's not enough to make up for all the bad ones. Shelves are always disorganized, Stock is not pulled down and refilled at night, and you cant get a cart down the main runways without hitting pallets of stock.
                              by
                                Excellent service
                                I purchased pant. The gentleman Maurice was helpful in helping me pick the correct color. His knowledge of paint was worthy. I appreciated his help.
                                by
                                  • Recommended
                                  STORE GREETER
                                  THE LADY THAT GREETS CUSTOMERS IS ONE OF THE NICEST PEOPLE I HAVE COME ACROSS IN A LONG TIME.
                                  by
                                    • Recommended
                                    Customer Service was excellent
                                    Linda went out of her way to help us!!!!!9
                                    by
                                      Friendly employees
                                      It really helps my shopping trip to be greeted by so many employees.
                                      by
                                        • Recommended
                                        A real shame
                                        My husband and I went there to buy items. He is a disabled vet. The store was cluttered, aisles filled with merchandise while employees stood around talking. The cashier for self check out, acted like we were inconveniencing her by my husband asking how to do the military discount on self checkout. Never thanked us for being there and walked away angry back to what looked like her phone. We will not return.
                                        by
                                          Home Depot-Best store to shop
                                          Everyone is educated in their area, need help, you can actually find workers in the Benton Harbor location. Knowledgeable, friendly, courteous and they THANK YOU FOR SHOPPING!!!!!!!!!!!
                                          by
                                            • Recommended
                                            Great features
                                            I've bought many products granite countertops carpet garage door and have always been satisfied
                                            by
                                              • Recommended
                                              Very Well Took Care Of!!
                                              Everything was well took care of and where very friend to all of my family.
                                              by
                                                • Recommended
                                                Good customer service
                                                I was grateful for the employee putting this heavy box in my cart.
                                                by
                                                  • Recommended
                                                  Great Customer Service
                                                  Employees are always informative and helpful.
                                                  by
                                                    • Recommended
                                                    Too vague
                                                    My cashier Chuck was professional and very helpful
                                                    by
                                                      • Recommended
                                                      HOME DEPOT LIVES UP TO THEIR WORD!!
                                                      THE STORE #2768 WAS WELL KEPT AND THE AGENTS WERE REALLY NICE AND SUPER HELPFUL. I WILL RECOMMEND EVERYONE TO GO TO THE HOME DEPOT STORE WHENEVER I GET THE OPPORTUNITY.
                                                      by
                                                        • Recommended
                                                        Great employees
                                                        I don’t know how Home Depot finds the right people but I can guarantee you that you ALL make the difference. I don’t always get the best rewards from my purchases but I would rather shop your store because HOME DEPOT EMPLOYEES make the store work. Friendly, helpful, and FRIENDLY!!! It goes a long ways. Thanks Larry
                                                        by
                                                          • Recommended
                                                          LOTS OF COUNTERTOP OPTIONS
                                                          ALREADY HAVE DONE MEASUREMENTS
                                                          by
                                                            • Recommended
                                                            Great Team!
                                                            Just wanted to say what a great team this store has, always willing to assist and continue to provide excellent customer service!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 369 reviews

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