Reviews for Biddeford #2405

Had a problem with a receipt for a tool that I purchased lost the one I had and needed it for tool registration. She took the time to look it up and print me another one. Thank you

no customer service from floor guys more into loading wood than taking care of customers aisle blocked everywhete

Steve went above and beyond to get the item down from the top.

Purchased 2 GFCI fixtures and returned one with Justine no questions asked and instead of using the self checkout, I went to Darlene and left smiling

I love the thoughtfulness of the staff

So happy that I asked advice at the tile desk. Janine helped my measure, order online, and answered all my questions.

Always find everything I need at this store. If I can’t, there’s always a helpful person to ask. I make frequent trips here to gather everything from lawn equipment to household items. I find their collection of plants, shrubs, and flowers really good quality. I always know I can count on them laying a long time.

Needed to get in and get out on way to work and also needed advice on a power tool purchase. The employee working in that area listened carefully to what I wanted to do and recommended what he felt was the proper option at a medium price level rather than upsell to a contractor grsad4 tool. He even offered to demonstrate how to operate the tool if I needed. I was in and out in perfect time even though contractors were htere loading up for their day as well.

Phil, the store manager leads by example (assisted me in the lighting department) and is fortunate to have some exceptional staff including Phil and Janine in flooring and Karin in the painting department. So many others assisted during my reno project, but these has stood out and assisted me on numerous occasions.

I am disabled and workers were very solicitous and helped me to find everything and loaded it all into my car for me.

Purchased a DeWatt Trimmer based on a neighbors recommendation. Very Please with it.

I went in to Home Depot on Saturday evening to purchase a sheet of bead paneling. Tyler in the lumber department cut it for me and offered assistance in determing what moulding I could use. Thank you Tyler for that amazing customer service.

This product did not work for me, wast of my money.

Ivan at the Pro Desk went above and beyond his duties. Not once, not twice, but 3x's I was fortunate...no, sorry, 4x's, I was able to cross paths with him and get advice on building a deck. The last time he was suffering immensely from allergies, but still was able to print an updated Materials List for me. He deserves a raise! Next time I see him I will ask if anyone in Management talked to him. Much thanks for the great Customer Service!

Second time I've purchased a split system heat pump on line, second time it's arrived damaged and needed to be returned to store. This is the third time I've ordered the same unit and the price keeps going up. Why can't you replace it for the price of the original order. The counter person was nice enough to give me $40 off for the inconvenience, but the end price was only $20 less since the price went up from the last time I ordered, again. I'm seriously thinking about cancelling this order and going somewhere else!

I went to HomeDepot in Biddeford to gather gardening and home repair supplies. The store was short-staffed but you would never know it from the friendly, accommodating, and hustling staff on the floor, at the checkout, and in the parking lot. Way to go!

Team met me at the door, found the item i was looking for, got it down from shelf (in a department that had NOTHING to do with it) and into my cart, in short order. Best shopping trip ever.

We purchased granite counters. Heather was an expert and very knowledgeable of the products. Answered all our questions. By far, the best experienced person we've talked to about counters.

Very helpful employees. I always find what I'm looking for and more.will definitely keep shopping there.

Mary Leeshould train others on how to simply say hello and offer to help find things. She was super nice, something I haven’t seen in customer service for a while. Majority of folks wearing a mask so that shows they care - thank you - hopefully not much longer needed but until the hospital staff can catch a breath. Many appreciate you all trying to make a difference.

The Home Depot Store in Biddeford is very well stocked with everything needed to do any project in your home.

I was pleasantly surprised at the level of customer service I received. In this time of labor shortages, I was able to find employees to help me with no problem. The employees I interacted with were polite and knowledgeable.

I have a great experience every time I shop,they have a great selection of tools with knowlegde about them.

Mr. Vallee is the employee who helped me find the leaf blower, that I needed. He helped me with picking up the item to put in my cart and discussed the product with me. He was super friendly and helpful.

The staff at the Biddeford HD are courtesy and knowledgeable. They are one of the best teams and employees I've interacted with and always go above and beyond to ensure we have a successful transaction.

First time at the Biddeford location and it was overall a satisfactory experience. Fast lines, and nice people.

Brian, the lumber associate was very helpful. He was polite, friendly and professional. Provided the lumber cuts I required.

I’m always needing something at Home Depot, they always have what I need! The employees are always friendly and helpful. Thank you Home Depot!

Great service at this location