#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(508)427-0702
Tool & Truck Rental(508)427-0708
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 7:00pm
Curbside: 09:00am - 6:00pm
Location
715 Crescent Street
Brockton, MA 02302
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Customer Store Reviews

  • 4.6 out of 211 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (211)
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Showing 1-30 of 211 reviews
This store is AWESOME always have had a great experience every visit and there weekly and monthly...
This store is AWESOME always have had a great experience every visit and there weekly and monthly classes are GREAT.
by
  • Verified Purchase
  • Recommended
Garden center plants were well watered even thou it was 90 degrees out
Garden center plants were well watered even thou it was 90 degrees out
by
  • Verified Purchase
  • Recommended
Neat with great service team
Neat with great service team
by
  • Verified Purchase
  • Recommended
Store was clean and had the products i needed.
Store was clean and had the products i needed.
by
  • Verified Purchase
  • Recommended
I and my wife were treated with concern and consideration by employees. the purchase was quickly ...
I and my wife were treated with concern and consideration by employees. the purchase was quickly put together and set aside for pickup later that afternoon. Very satisfied.
by
  • Verified Purchase
  • Recommended
Love the Brockton store. They are always willing to help you and advise you if you need it. I wi...
Love the Brockton store. They are always willing to help you and advise you if you need it. I will always go back to Brockton. Great job everyone.
by
  • Verified Purchase
  • Recommended
The employees in the garden department were all very pleasant and helpful. I was looking for the ...
The employees in the garden department were all very pleasant and helpful. I was looking for the knock out roses plants that were on sale. I wasn't able to find them them but an employee helped me. Would definitely go to this store again. The knockout roses plants were in beautiful condition at a very good price.
by
  • Verified Purchase
  • Recommended
The employees were very helpful and kind especially one supervisor who was helpful was Michael Ru...
The employees were very helpful and kind especially one supervisor who was helpful was Michael Ruiz. The place is very kind. The cashiers were very nice also.
by
  • Verified Purchase
  • Recommended
Staff was very helpful and friendly also helpful finding items I needed. Was assisted in self che...
Staff was very helpful and friendly also helpful finding items I needed. Was assisted in self checkout which is a big plus for me. I had bought several items so I enjoyed the help. I found everything I needed and the store was very clean and organized.
by
  • Verified Purchase
  • Recommended
The store was very busy. The aisle I need to get to was blocked off because of stocking. The em...
The store was very busy. The aisle I need to get to was blocked off because of stocking. The employee saw me and my granddaughter waiting. She stopped her work, let me in the aisle to get what I needed and then went back to work. She also asked if there was anything else I needed.
by
  • Verified Purchase
  • Recommended
I love this place !!! As a homeowner, realtor, gifts, ideas, for all my needs ..
I love this place !!! As a homeowner, realtor, gifts, ideas, for all my needs ..
by
  • Verified Purchase
  • Recommended
Extremely friendly I’ve been coming here since this store opened always satisfied
Extremely friendly I’ve been coming here since this store opened always satisfied
by
  • Verified Purchase
  • Recommended
Great service and people
Great service and people
by
  • Verified Purchase
  • Recommended
Great experience at this Home Depot. Great staff.
Great experience at this Home Depot. Great staff.
by
  • Verified Purchase
  • Recommended
Store was clean and well organized. Associates were very friendly and willing to assist with pro...
Store was clean and well organized. Associates were very friendly and willing to assist with product location or price verification. They were willing to admit if store error and give customer the discount deserved. I have always had good luck with this store and have never experienced an issue that could not be corrected.
by
  • Verified Purchase
  • Recommended
Great customer service. Very helpful staff. Supplies were available. In/loaded/out truck return...
Great customer service. Very helpful staff. Supplies were available. In/loaded/out truck return accomplished in about 1 hour
by
  • Verified Purchase
  • Recommended
Peter and the other staff at the Pro-Desk go out of their way to insure you are taken care. Every...
Peter and the other staff at the Pro-Desk go out of their way to insure you are taken care. Every customer is treated as if they were family. Because in the competitive world of home improvement stores...if you don't treat customers that enter your store as family...family will stop visiting... This store location has gone thru a lot over the years...both good and in recent past..bad. But Peter and the surrounding staff are doing their best to correct old ways and have lead the charge of giving the customer that "home town hardware store" service.
by
  • Verified Purchase
  • Recommended
Honestly, I think the experience is always good at a employee service perspective. Unfortunately,...
Honestly, I think the experience is always good at a employee service perspective. Unfortunately, the product selection is smaller than other locations. I'm not sure if it is a corporate decision because of the store's location or the square footage, but sometimes I have to travel to a different location for a better selection
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Excellent service from manager Ian and cashiers
Excellent service from manager Ian and cashiers
by
  • Verified Purchase
  • Recommended
Great store and employees!
Great store and employees!
by
  • Verified Purchase
  • Recommended
I'm always impressed by how well run this Home Depot is, and that there are always lots of employ...
I'm always impressed by how well run this Home Depot is, and that there are always lots of employees that go out of their way to offer help. Best Home Depot in this general area by far!
by
  • Verified Purchase
  • Recommended
decent store, pleasant personnel, good experiences shopping here.
decent store, pleasant personnel, good experiences shopping here.
by
  • Verified Purchase
  • Recommended
Store #2611 has been "My Store" for over 13 years. The location is extremely handy to where I liv...
Store #2611 has been "My Store" for over 13 years. The location is extremely handy to where I live and find all the associates to be extremely helpful. I'm familiar with all the departments and enjoy just wandering around. :) Judy, the Customer Service Desk Manager is outstanding!! She is a huge asset to The Home Depot organization.
by
  • Verified Purchase
  • Recommended
My experience is always a good staff is very helpful they seem to know when you require assistanc...
My experience is always a good staff is very helpful they seem to know when you require assistance finding items for first time home improvement warriors.
by
  • Verified Purchase
  • Recommended
As soon as I walk in, Mike started helping me I needed a special order. He frost checked in back ...
As soon as I walk in, Mike started helping me I needed a special order. He frost checked in back then ordered it for me. Then I saw a item on the top shelf that he had to get a ladler to get this 12feet hallow blow up.he was very friendly
by
  • Verified Purchase
  • Recommended
Very helpful and courteous staff! The store is also a nice, manageable size.
Very helpful and courteous staff! The store is also a nice, manageable size.
by
  • Verified Purchase
  • Recommended
The store was clean and an employee named Jerry was so helpful and friendly and professional!
The store was clean and an employee named Jerry was so helpful and friendly and professional!
by
  • Verified Purchase
  • Recommended
All associates were very helpful and the cashiers are very nice.
All associates were very helpful and the cashiers are very nice.
by
  • Verified Purchase
  • Recommended
The electrical dept in the morning can not be more helpful all ways has sugestions on helping wi...
The electrical dept in the morning can not be more helpful all ways has sugestions on helping with your projects, The home depot cashiers at this store in particular in the garden section and the lumber section are more than great and very polite.
by
  • Verified Purchase
  • Recommended
Floor people need to treat women equally to men
I only go here if I have to. I have had floor people walk right passed me to talk to a man who hasn't been waiting half as long as I have. They will direct all of their attention to my husband who doesn't know the first thing about using any of the products in that store. They will walk right by you without asking if you need help with anythin
by
    Showing 1-30 of 211 reviews

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