#1 Home Improvement Retailer

Trending in Your Neighborhood

Store Features

  • Buy Online Deliver from Store

  • Buy Online Pick Up in Store

  • Expanded Flooring Showroom

  • Key Cutting

  • Kitchen Showroom

  • Large Equipment Rental

  • Home Depot Truck Rental

  • Moving Truck Rental

  • Propane Exchange

  • Tool Rental

  • Free WiFi

Recycling at The Home Depot

Did you know?

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Our store diverts waste from landfills by accepting lead acid batteries, rechargeable batteries, plastic plant pots, and CFLs for recycling.

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Our stores sent approximately 5.3M pounds of shredded paper for recycling in 2022. This has helped the planet by preserving over 63.5K trees. It kept over 16K trash bags of solid waste out of landfills, saved over 50M gallons of water, and conserved 7.8M kilowatt hours of electricity.

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LED lights in your local store reduced energy consumption by 98 million kilowatt hours. Many stores also participate in renewable energy initiatives like wind and solar.

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The Home Depot's core values are based on doing the right thing for our customers and associates. This commitment extends beyond our stores to the environment, as well as our local communities. We are your partners in environmental sustainability. Read more about our eco actions.

Store Details

Welcome to the Burbank Home Depot. It's a great day to get started on a new home improvement project.

We pride ourselves on our ability to help with your projects. When you need anything from flashlights to curtains, just ask, and our associates will take care of you. Be sure to download The Home Depot product locator app and chat with an online associate to get immediate assistance. We make DIY projects easy from every angle.

Community involvement is important to us at The Home Depot. In an effort to fill the trades gap, The Home Depot Foundation has pledged to invest $50 million in training through our Path to Pro program. We are committed to educating people to pursue a career path as tradespeople and in home improvement.

We're delighted to serve and provide guidance every step of the way. We hope you'll stop by soon. Don't forget to browse the local ad before you arrive to know which items are on promotion.

Sincerely,

The Burbank Store Team

When is the Memorial Day Sale?

Get ready to save at The Home Depot Memorial Day Sale. We've got the major items you've been waiting to save on: bathroom accessories, grills, outdoor power equipment, appliances, and more. This big sale runs from May 16th to May 27th, so be sure to shop it with our mobile app or at your nearest store.

Are Kids Workshops offered at the Burbank Home Depot?

Yes, the Burbank store offers in-person Kids Workshops. These in-store events are free and take place every first Saturday of the month between 9am–noon. Registration for kids workshops is now available online and secures your spot at the event. Keep little doers engaged with a new kit pack for each event. Kits include all necessary craft materials, kit instructions, certificate of achievement, stickers, an apron pin, and a Discovery Education extension activity. Any required tools, such as paint, are provided at the workshop. Kits may be ordered online at our Kids Projects Activities page or picked up in-store if you prefer to participate in the workshop from home. Visit our customer service counter or call us to check the availability of the kits.

How do I check my Home Depot gift card balance?

Home Depot gift cards are a popular choice for the holidays, housewarming parties, and birthdays. DIYers know they're fun to receive and to give. Purchase gift cards online at homedepot.com or in our brick-and-mortar stores. If you're a recipient, you can check your gift card balance online or visit your local Home Depot store and ask a cashier to check the balance for you. Redeem our gift cards in-store or use them to shop online with no additional fees.

Does The Home Depot Burbank offer Curbside Pickup?

Yes, you can pick up Curbside Orders from 9 a.m. to 6 p.m. using The Home Depot App.

Select "Curbside with The Home Depot App" at checkout when shopping eligible Store Pickup items. We'll let you know via text message or email when your order is ready at the store. Bring a valid, government-issued photo ID with you.

To pick up your Curbside Order:
1. Download The Home Depot App.
2. Before you get to the store, use the link in your "Ready for Pickup" email or text message to tell us you're on the way via the app.
3. After you get to the store, park in a designated Curbside Pickup space. It's usually located near the front of the store.
4. Check in through the app to tell us you've arrived.
5. We'll bring out your order and load it into your vehicle.

Read more about Curbside Pickup.

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Customer Store Reviews

  • 4.7 out of 546 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (546)
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Showing 1-10 of 546 reviews
Great Customer Service
Excellent customer service at this location. Thank you Andrew for helping me find the item I was looking for and going above and beyond. I wish I got the name of the other guy/coworker that was helping him but I love seeing camaraderie in a business because it tells me it’s a positive work environment and that everyone can get along without tension. and I noticed this one interaction where they were forklifting some thing and how they were exchanging advice to straighten it out correctly. So it’s nice when you can get that help from your coworkers I definitely know what that feels like from work experience so again good job guys keep it up!
by
    • Recommended
    GREAT CUSTOMER SERVICE
    EVERYBODY WAS SO NICE AND HELPFUL.
    by
      • Recommended
      Improvement Needed in Customer Interaction Skills for Anita in the Garden Section
      During my recent visit, I approached the checkout counter with a heavy plant that I intended to purchase. As I placed the plant on the counter after Anita scanned it, she abruptly snapped at me, instructing me not to place it there due to some water that had dripped onto the counter. There was no polite request or even a simple "please." Her tone was curt and unwelcoming. While I understand the importance of maintaining cleanliness and orderliness in the store, the manner in which Anita addressed the situation was highly unprofessional. As a customer, I expect to be treated with respect and courtesy, regardless of the circumstances. Anita's lack of empathy and basic politeness was disappointing and tarnished an otherwise pleasant shopping experience. It is crucial for employees, especially those in customer-facing roles like Anita, to possess strong interpersonal skills. A simple "Could you please place the plant elsewhere to prevent water from dripping onto the counter?" would have sufficed and would have been far more appropriate than the terse command I received. Effective communication and courtesy are essential components of providing excellent customer service, and it is evident that Anita could benefit from further training in this area. While I appreciate the convenience and quality of products offered at this store's garden section, I urge management to consider providing additional training and support to employees like Anita, who may need assistance in developing their soft skills. Improving interpersonal communication will not only enhance the overall customer experience but also contribute to a more positive and welcoming environment for all patrons.
      by
        Checkout customer service
        Got into the checkout line and was greeted by Daisy when it was my turn to check out. Asked if I needed help with anything or assistance. She provided excellent customer service
        by
          • Recommended
          Great staff
          Cashiers were polite and helpful
          by
            • Recommended
            Great Customer Service.
            Great Customer Service.
            by
              • Recommended
              Maria from Garden and Ashley from Checkout
              Maria from Garden was a gem. She is not only easy on the eyes but definitely polite and humble as well. By coincidence I ran into her on multiple occasions and needed help and she helped me each time as it was the first time. Great customer service. Ashley in checkout was very welcoming and great personality and smile. Home depot is doing something right in 2024
              by
                • Recommended
                Great help always!
                I needed help finding something in the store and the people working here were happy to help! There return policy is great too.
                by
                  • Recommended
                  What awesome service by Veronica from front end
                  She went above and beyond job duties greatly appreciate all she does
                  by
                    Outstanding employees and managment
                    I was having a huge problem trying to resolve a gift card I didn't receive. I tried a couple of times over the phone with no results. I went to the Burbank Home Depot and talked with Cindy and Vicky in the customer service area. They called Sarmen over and in a matter of minutes my gift card issue was resolved to my satisfaction. Both Vicky and Cindy were very caring and helpful. (I am most eighty). I was very impressed with how professional and efficient Sarmen was. I would recommend shopping at the Burbank Home Depot to everyone.
                    by
                      • Recommended
                      Showing 1-10 of 546 reviews