#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(858)674-3452
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
12185 Carmel Mountain Rd
San Diego, CA 92128
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Customer Store Reviews

  • 4.6 out of 532 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (532)
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Showing 1-30 of 532 reviews
Helpful in Paint area
The woman in paint area was very knowledgable, friendly and helpful.
by
    Shopper Beware!
    Water all over the garden department/garden hoses blocking your ability to move your cart freely. Checking out is a challenge.... do you rush to the open cashier/do you wait back 6-8feet while others rush to the open cashier.... no display as to the policy is today!
    by
      Loads of products.
      In a time of supply chain issues, this store doesn’t seem to have any problems.
      by
        • Recommended
        Service Desk Rocks!
        There is always a friendly smile and a helpful hand at the Carmel Mountain Home Depot Service Desk!
        by
          • Recommended
          No more military discounts
          Yesterday I shopped at HD Carmel Mtn, the cashier said she could not give me the discount because I have to sign up online and be verified. I did, and got a QR code. This morning, I shoppe again and had the code scanned, but still didn’t get the discount.
          by
            Great experience
            Sharon Davis at the Pro Desk was just great. Patient and knowledgeable and very caring. Thomas in the electrical dept knew his stuff and was very helpful
            by
              • Recommended
              Donated to our Community Project!
              Sam and Maddy from the Carmel Mountain Ranch Home Depot went above and beyond to help our community with graffiti removal. I called Sam and she offered to pay for some of our supplies. It's nice to know The Home Depot is a proactive part of our community. Thank you!
              by
                • Recommended
                Good staff
                the location offers assistance to consumers with regards to loading vehicles, location of products and alternatives
                by
                  • Recommended
                  Worse than "One Star!"
                  WThe Carmel Mt Home Depot continues to amaze with just how BAD their product availability, rude and disrespectful clerks, and terrifically BAD MANAGEMENT can get. EVERY aspect of my shopping experience today was BAD BAD BAD! Didn't carry the product (Gopher traps, hand cleaner, etc) had plants, excess stock, carts full of trash so incumbering the aisles you couldn't navigate the aisles or get to the shelves. as told as of
                  by
                    Great Customer Service!
                    I visited the Carmel Mountain Ranch store today to purchase an outdoor grill, which I did. Ahmad was extremely helpful, both with his courtesy and knowledge about the different brands of grills and their features.
                    by
                      • Recommended
                      Consistent and Persistent Customer Service End to End! Rare In This World
                      Greeted and proactively helped throughout the process. Friendly and competent professionals throughout the store. I felt special and valued.
                      by
                        • Recommended
                        Awesome customer service
                        Awesome customer service. The electricity guy who helped me, kindly walked me through what I should do based on my situation and he really took time to make sure that I have all the parts.
                        by
                          • Recommended
                          Carmel mountain the best people
                          Carmel mountain the best people
                          by
                          • Verified Purchase
                          • Recommended
                          great service by kimberely in lumber dept...she is awesome!!!
                          great service by kimberely in lumber dept...she is awesome!!!
                          by
                          • Verified Purchase
                          • Recommended
                          Me and my twin brother were in today and we had a problem. At the cashier area we were helped by ...
                          Me and my twin brother were in today and we had a problem. At the cashier area we were helped by Anna. She went well beyond what would be expected and sorted us out and also solved our problem like a pro. And all with a smile under her mask! Thanks Anna, your patience and humor put a smile our faces! Another good day at the Depot.
                          by
                          • Verified Purchase
                          • Recommended
                          I was in today and was helped by Gargi in the service desk area and she was fabulous!! She was ab...
                          I was in today and was helped by Gargi in the service desk area and she was fabulous!! She was able to solve my problem and all with kind words and a smile under her mask. She must be the heart and soul of that department. Thanks Gargi you saved me and made my day shine and one to remember!!
                          by
                          • Verified Purchase
                          • Recommended
                          My best experience ever at Home Depot - Carmel Mountain. Kim our Representative went above and be...
                          My best experience ever at Home Depot - Carmel Mountain. Kim our Representative went above and beyond what we expected. Thank you!
                          by
                          • Verified Purchase
                          • Recommended
                          Out of the several Home Depots I frequent on a fairly regular basis, the Carmel Mountain Pro Desk...
                          Out of the several Home Depots I frequent on a fairly regular basis, the Carmel Mountain Pro Desk really makes an effort to provide excellent service and are to be commended! Friendly, caring, and professional I wish they were closer to the area we regularly work, so I could go there more often! Everyone I ran into in the store was attentive and seemed happy. What a blessing!
                          by
                          • Verified Purchase
                          • Recommended
                          The branch due to space can not carry all kind of products which other branches carry !
                          The branch due to space can not carry all kind of products which other branches carry !
                          by
                          • Verified Purchase
                          • Recommended
                          Fatima in customer service was extremely helpful!
                          Fatima in customer service was extremely helpful!
                          by
                          • Verified Purchase
                          • Recommended
                          Good store, but lack of inventory
                          Good store, but lack of inventory
                          by
                          • Verified Purchase
                          • Recommended
                          This is my “Home” of a Home Depot store. The people who work there are so kind and as I found out...
                          This is my “Home” of a Home Depot store. The people who work there are so kind and as I found out with a plumbing problem, really capable and so helpful. We so appreciate that because anything in the area of plumbing makes us really nervous!
                          by
                          • Verified Purchase
                          • Recommended
                          The store is always clean and the associates are always helpful and friendly.
                          The store is always clean and the associates are always helpful and friendly.
                          by
                          • Verified Purchase
                          • Recommended
                          Had a great experience. The employee in the plumbing section was knowledgeable and helped me find...
                          Had a great experience. The employee in the plumbing section was knowledgeable and helped me find what I needed. Thanks very much!
                          by
                          • Verified Purchase
                          • Recommended
                          This has been a great store since it opened. It is less than 5 minutes away, and a great staff. ...
                          This has been a great store since it opened. It is less than 5 minutes away, and a great staff. Thank You for the service.
                          by
                          • Verified Purchase
                          • Recommended
                          Great friendly store
                          Great friendly store
                          by
                          • Verified Purchase
                          • Recommended
                          I return a lot of things,(I overbuy!) Salesperson Gargi is the best person to deal with EVER!
                          I return a lot of things,(I overbuy!) Salesperson Gargi is the best person to deal with EVER!
                          by
                          • Verified Purchase
                          • Recommended
                          I was so happy to receive such great help from Fatima, who went above and beyond a friendly, help...
                          I was so happy to receive such great help from Fatima, who went above and beyond a friendly, helpful, supportive nature to me as a customer.
                          by
                          • Verified Purchase
                          • Recommended
                          Home Depot Stores are among the most useful stores to have near to Home. this store fulfill all h...
                          Home Depot Stores are among the most useful stores to have near to Home. this store fulfill all home requirement in one place. Employees are very co-operative here.
                          by
                          • Verified Purchase
                          • Recommended
                          Great store, friendly folks
                          Great store, friendly folks
                          by
                          • Verified Purchase
                          • Recommended
                          Showing 1-30 of 532 reviews

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