#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(317)871-6062
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
9855 North Michigan Rd
Carmel, IN 46032
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Customer Store Reviews

  • 4.8 out of 591 reviews
96%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (591)
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Showing 1-30 of 591 reviews
Employees who know where things are, and importantly, how to work with them.
In depth training of employees is no doubt challenging, though it pays off with customers!
by
    • Recommended
    Best Home Depot ever
    Normally when I go to Home Depot I cant for the life of me get help. I was approached by several employees that helped me with my needs...and the cashier Kim was incredibly friendly and made my whole day. I will shop at this location from now on.
    by
      • Recommended
      Great service
      If you need new appliances, go to this store and ask for Sylvia, she is GREAT.
      by
        • Recommended
        Great service
        Purchased a dishwasher and received great service from the store. I will definitely visit again.
        by
          • Recommended
          Cool service from staff
          10/10 pleaseant experience.
          by
            FIRST TIME IN CARMEL STORE. I'M FORMER ORANGE AND THIS WAS THE BEST EXPERIENCE I'VE EVER HAD AT HOME DEPOT
            BUTCH IN LUMBER WAS EXTRAORDINARILY HELPFUL, KNOWLEDGEABLE AND COURTEOUS. I'M FORMER ORANGE AND CONSIDER BUTCH AN IDEAL REPRESENTATIVE OF HD QUALITIES. HE WAS PRECISE IN MEETING SPECIFICATIONS, GAVE US INTELLIGENT ADVICE AND WAS HUMOROUS AND PROFESSIONAL. I'M AN ENGINEER AND HE GAVE ME TIPS I HADN'T THOUGHT OF. IT WOULD BE WONDERFUL INDEED IF EVERYONE AT HD COULD SHARE HIS SPIIT OF PRODUCT KNOWLEDGE AND CUSTOMER SATISFACTION. ALSO A BIG COMPLIMENT TO VICKI, OUR CHECKER. BRYAN ZETLEN
            by
              • Recommended
              Helpful Staff!
              My experience on 1/23/23 involved very helpful staff members.
              by
                • Recommended
                I enjoy the large spacious areas featuring sale products.
                Happy with all items that I have purchased at this store!
                by
                  • Recommended
                  Appliances
                  Had an excellent experience in the Appliance section of Home Depot, with a discount, friendly customer service, and even help loading a washer and dryer on our truck.
                  by
                    • Recommended
                    Employees make the difference
                    Had a pleasant experience at the carmel store. The employees went out of their way to assist me in locating anything I needed
                    by
                      • Recommended
                      Exceptional service
                      I had a water heater warranty. Assistant Manager Kim was very helpful in assistance in solving my problem.
                      by
                        • Recommended
                        Great Staff!
                        We always appreciate the smiles and willingness to help from the Home Depot staff. Thank you so much!
                        by
                          • Recommended
                          Friendly helpful employees great selections
                          I’ve bought everything from gardening supplies, paint , flooring and fixtures always a good experience lots of stock and eager employees to answer questions and help locate items
                          by
                            • Recommended
                            Great shopping experience
                            Sylvia at this Home Depot store is the most AMAZING sales associate ever! She helped me with the purchasing of all of my kitchen appliances for my online bakery. She is incredibly knowledgeable about product and so personable at the same time!
                            by
                              • Recommended
                              Love Home Depot
                              We decided on Home Depot instead of Lowe’s because their website was more complete… and when we went to the Carmel store we were assisted be very helpful staff. We are very very happy we chose Home Depot!
                              by
                                • Recommended
                                Home Depot in West Carmel
                                This is a great Home Depot location. Staff is welcome and aisles are clean and organized.
                                by
                                  • Recommended
                                  Great choice of plumbing parts.
                                  Needed an original OEM part for a Moen shower diverter. Surprise! They had a pre 1990 part.
                                  by
                                    • Recommended
                                    Carpet Department is outstanding
                                    We had been looking at Carpet and talked to four different stores with quotes. Home Depot in Carmel was where we purchased our carpeting! John and Pat were outstanding and took time to show us different products and demonstrated the quality of carpeting
                                    by
                                      • Recommended
                                      Wonderful appliance department
                                      Great experience for appliance package shopping. Stephen did an excellent job explaining all my options to me. Great July 4th sales going on right now!
                                      by
                                        • Recommended
                                        Very Helpful and Friendly Employees
                                        Had an employee ask if I needed help as I searched for a specific light bulb, to which I replied, "No thank you, I'll find it." Well, he looked anyway and found it way before I would have stumbled across it. And in the Garden Center as I checked out, Amy (cashier) saw I was waiting in line (one person in front of me) and opened her register for me to check-out. I thought that was very nice and above expectations.
                                        by
                                          • Recommended
                                          Great experience
                                          So happy shopping at here
                                          by
                                            • Recommended
                                            Super friendly staff
                                            Every time I go into the store I feel immediately welcomed. People will say hello and ask if I need help. Y'all are the best!
                                            by
                                              Incredible Sales Associate
                                              My son & I arrived recently to purchase a new Bosch dishwasher. Upon entering the appliance area, we were greeted by Sylvia Fajardo, a sales associate, who was friendly & informative regarding my selection, which was not available in current environment. She worked diligently to locate similar machine, meeting all my requirements. I’m grateful to Sylvia for steering us in right direction. I ordered high level GE Profile with the hope I will be as pleased as I was with the Miele I owned for 21 years. Thank you, Sylvia, for your expertise!!!
                                              by
                                                • Recommended
                                                Great shopping experience!
                                                Went into Home Depot on Michigan Rd in Carmel. Immediately greeted with an hello and how can I help you. I told Amy the employee I needed a key made and to exchange a propane tank. She immediately made the key and did the exchange on the tank. She was very pleasant and really seemed to be enjoying helping the customers. Very pleasant experience!
                                                by
                                                  Exceeded my expectations
                                                  I recommend the Carmel Home Depot, the employees were awesome and exceeded my shopping experience expectations.
                                                  by
                                                    • Recommended
                                                    Friendly Associates!
                                                    The Carmel Indiana Home Depot is my favorite hardware store to go to simply because of it's associates. They are all friendly and ready to help with whatever you need!
                                                    by
                                                      • Recommended
                                                      So Helpful!
                                                      Browsing and having questions answered was easy; sometimes the flooring staff had people waiting to be helped but they took all the time a customer needed and remained happy and helpful for everyone. It was great to be able to take a sample board home and then get a larger piece shipped to me in 2-3 days. Ordering was very easy either online, via phone and the receipt came immediately to me online. Thanks so much John!
                                                      by
                                                        • Recommended
                                                        Great store and employees
                                                        The employees in this store are so, kind, helpful and polite. I purchased cabinets and needed help getting them in my car. Needed to return some and the return department were amazing especially Tyler and Melody.
                                                        by
                                                          • Recommended
                                                          Found what I needed
                                                          The store was convenient to the job site, they had what I needed and the check out was expedient.
                                                          by
                                                            • Recommended
                                                            Always helpful staff
                                                            Everyone who works at this Carmel, IN Home Depot is very friendly and helpful.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 591 reviews

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