#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(319)294-7362
Tool & Truck Rental(319)294-7368
Store Hours
Mon-Sat: 7:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
4501 1st Avenue Se
Cedar Rapids, IA 52402
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Customer Store Reviews

  • 4.8 out of 581 reviews
96%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (581)
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Showing 1-30 of 581 reviews
Excellent Customer Service
Very impressed. We were approached 7 times with offers of assistance. Employees walked us to our needed items instead of pointing. Very clean.
by
    • Recommended
    Service.
    I would like to state the checkout clerks name simple because she did a very good job and was very pleasant to work with, Her name is Amanda.
    by
      • Recommended
      Outstanding customer service
      My first 2 visits, not so good. Today these 2 employees turned my mind from not coming back to a loyal customer
      by
        • Recommended
        Super service Lily was very helpful.
        We were treated very good by Lily
        by
          • Recommended
          Deck Project
          Had terrific service from Manager Brian, Camron, and Hailey at the Home Depot. Thank you for taking care of our issue so promptly and courteously.
          by
            • Recommended
            GREAT CUSTOMER SERVICE
            PURCHASED A BATHROOM FIXTURE EARLY IN THE MORNING. EMPLOYEES VERY NICE AND HELPFUL.
            by
              • Recommended
              Happy I shopped Home Depot
              I was very pleased visiting this store. I had a picture of what I needed to pick up for my husband. Everyone was so helpful, and friendly. It made me feel very welcome for choosing Home Depot for shopping as the employees thanked me for shopping their store it made me feel very welcome.
              by
                • Recommended
                Well done!
                I come here often as it’s just 3 mins from our house. I have always had a great experience with the employees here. Their kindness and expertise is always welcome!
                by
                  • Recommended
                  Checkout
                  Gina was the cashier and she was awesome!
                  by
                    • Recommended
                    Fantastic People
                    The people in the appliance department went out of their way to make sure we were satisfied with our purchase. Thank you to Lara and Brian!
                    by
                      • Recommended
                      Appliance purchase
                      We went in for a refrigerator, found one we liked, and was out of the store with our new refrigerator and delivery date in no time at all.
                      by
                        • Recommended
                        Great customer service.
                        Really upset that our 850 dollar grill was dented bad on the lid! Already put it together and went to put the kid on last and found this!!! Super upset!! Won’t let me add photos! Weird! Says image invalid….
                        by
                          Cynthia was a great help
                          Was looking to get some bulk water and Cynthia was quick to help me find them and with checkout
                          by
                            • Recommended
                            Super helpful and professional employees
                            Lester in Electrical is a total professional and consummate gentleman. Gina in checkout is an expert in customer service.
                            by
                              • Recommended
                              Employee's & Knowledge
                              I tell you what if your google doesn't work go to Home Depot. They always answer so many questions of mine and help me make the right decision on what to do. The employee's ALWAYS go out of their way to help you out
                              by
                                • Recommended
                                Great customer service
                                store 2108 has surpassed that my expectations! The service provided by Logan and Joseph (in lumber) was amazing, they were so very helpful with any request. P
                                by
                                • DIY
                                • Recommended
                                Return personal great, return policy poor
                                Buy anything with gift cards and you only get in store credit instead of cash, cash was used to buy the gift cards, but I can’t get it back, only as store credit…. Flat out wrong.
                                by
                                  Nila was so nice
                                  21080001913581 Nila at checkout was so kind and friendly. She really made my day with her smile and friendly attitude! Great job Nila!
                                  by
                                    • Recommended
                                    Teddy was terrific!
                                    We were able to get our new flooring ordered by someone who cared and spent time making sure all of our needs were met. We had an uncaring experience at another store, and walked away from Home Depot feeling happy about our purchase.
                                    by
                                      • Recommended
                                      Great service
                                      I had a very friendly guy help me load my mulch and he was very friendly and helpful. He was around 60 and had long hair. Also, the cashier Nola was very friendly.
                                      by
                                        • Recommended
                                        Joseph is the best!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
                                        Yes, angels do exist and I found one in Home Depot today. His name is Joseph. If you are ever in Home Depot ask for him especially if you need some lumber. He is fast, knowledgeable, pleasant and just makes your life easier. If all of Home Depots employees was like him you would go there all the time for everything you could get there. My experience today was so wonderful I wish every time in Home Depot was like that. Whenever possible I will be calling ahead to see if Joseph is working or not before I hit the trails. If you are looking for a wonderful shopping experience at Home Depot ask for Joseph. If he isn't available ask for Ty he is awesome as well.
                                        by
                                          • Recommended
                                          Customer service
                                          Elijah provided excellent, friendly customer service.
                                          by
                                            • Recommended
                                            Well Managed Store
                                            This location in Cedar Rapids on First Ave NE is always clean, uncluttered and with an employee base that is always helpful and on task.
                                            by
                                              • Recommended
                                              Great people and experience
                                              Everyone at this store does an amazing job every time we are there.
                                              by
                                                • Recommended
                                                My go-to place
                                                I've bought everything from ant killer to tile to lamps to electrical adapters to copies of house keys here... This is just a one stop shop for all things home for me.
                                                by
                                                  • Recommended
                                                  Helpful staff, great location
                                                  The staff walked us to several items in the store and were very helpful.
                                                  by
                                                    Exceptional Customer Service
                                                    We came here for some paint and was blessed with meeting "Rich" here in the paint department. Such a fun knowledgable guy... he helped me to think outside of the box and had quick answers to all my questions. Loved how he shared his personal experiences with the product we ended up purchasing!!!!
                                                    by
                                                      • Recommended
                                                      Great customer service!
                                                      We never had a bad experience at this location.
                                                      by
                                                        • Recommended
                                                        GREAT DISPLAY
                                                        ORDER WINDOW TREATMENTS, GREAT DISPLAY!
                                                        by
                                                          • Recommended
                                                          Great customer service thank you
                                                          I am pleased with the customer service and happy to say this is now my go to store for my home improvement needs and projects! Thanks again for the great customer service!
                                                          by
                                                            • Recommended
                                                            Showing 1-30 of 581 reviews

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                                                            Pro Service Desk

                                                            (319)235-4996

                                                            Mon-Sat: 7:00am - 9:00pm

                                                            Sun: 8:00am - 8:00pm