#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(520)784-7680
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
3689 E Broadway Blvd
Tucson, AZ 85716
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.6 out of 652 reviews
91%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (652)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 652 reviews
Everyone here is just really cool and considerate
I go out of my way to shop at this HD. When I have questions about anything everyone is great.
by
    • Recommended
    Poor Customer Service
    Awful Customer service at El Con location EVERY time. Always give my 82 year old father a problem at checkout for not having his military status linked to phone number....Way to say "Thank you" to a Vietnam veteran.
    by
      Great employees, good environment
      they have very competitive prices and a great selection of products/lumber etc.
      by
        Very well trained cashier
        On our recent visit, our cashier (Elizabeth) was exceptionally knowledgeable and helpful.
        by
          • Recommended
          Customer service
          Head cashier Lillian has excellent customer service. She helped us in the paint dept when it wasn't her area. The woman working there took our order,said it will be done in 5 mins, so we continued shopping. We came back 15 mins later and found out she left for lunch. A few employees checked on us with no help until Lillian helped us. She did not know how to mix paint but she Figured it out and resolved the problem. None to Lillians fault we were at the paint counter for an hour and the woman still hadn't returned from lunch. Lillian went above and beyond to take care of the customer and she is a great asset to Home Depot.
          by
            Makes customers feel important.
            The staff helped me sort out how to decide when buying window roller blinds/covers. It was my first time buying those so I had my measurements handy but was not expecting that the window rollers and the windows don't have a standard size. So, I had to get some window rollers cut in the store, and thank God one of the staff knew what she was doing and taught valuable lessons about window rollers and how to measure. She advised me to redo my measurements and now, I am coming back to the store with more confidence and know exactly how I want the window rollers to be cut. Thank you so much!
            by
              • Recommended
              Horrible Service
              Elizabeth singled me out and discriminated against me at the self-checkout by accusing me of theft. Unjustly I might add, So ridiculous.
              by
                Lovely experience
                Always a good experience. Solid garden section
                by
                  • Recommended
                  Great Employees
                  The team at this Home Depot is incredibly. I go out of my way to visit this store in particular. Always happy to help and help me brainstorm ideas for projects that I am working through.
                  by
                    • Recommended
                    An amazing experience with such a lovely people that works their
                    Every single time i go there i am pleased and happy and mostly i get all my plants and gardens supplies too, my husband got all the woods for our DIY projects from home depot
                    by
                      • Recommended
                      This used to be such a good store
                      The cashiers are worthless. The front end manager is a joke. If your guys can't complete a transaction, you should help them, not call out the customer. I had ONE item and it took 15 minutes to check out.
                      by
                        Cashier Lies and Claims to Be Supervisor
                        Matter/claim brought up with management against deceptive and incompetent cashier "Alicia." Awaiting response.
                        by
                          Best Home Depot in Tucson
                          They are always well stocked and the customer service is excellent
                          by
                            Best Employees in any local HD
                            Best Employees in any local Depot, Kristina actually made me laugh at the checkout and I was having a BAD day.
                            by
                              • Recommended
                              Great customer service, thanks!
                              Great help with appliance shopping today!
                              by
                                • Recommended
                                Great customer service
                                I’m always there for the company I work for and Ace has always been that helpful person. She knows all of us by name and caters to each of our needs. If I’m all the way on the other side of town, I’d drive clear to her store bc I know what I need and want will be taken care of in the utmost professional, courteous and friendly way possible. KEEP IT UP ACE!!! You make that store
                                by
                                  • Recommended
                                  Tuff Shed here are a good deal.
                                  We needed to buy a Tuff Shed. Mary Helen was very helpful in accomplishing this goal. She spent a lot of time with us and Tuff Shed rep Joyce answering our questions, sharing her insights, and helping us design the shed. Thank you Mary Helen.
                                  by
                                    • Recommended
                                    Great Service
                                    George the cashier gentleman was great and fast very helpful too!!!
                                    by
                                      • Recommended
                                      Great service
                                      Very Neat and clean store with a very engaged sales team and management team. Alisa the Pro cashier was awesome !!
                                      by
                                        • Recommended
                                        Cashier excellence
                                        Elizabeth was super friendly & got me out quickly. Even remembered to ask if had a HD tax exempt.
                                        by
                                          • Recommended
                                          Great Service
                                          Thanks to Estel who provided excellent service
                                          by
                                            • Recommended
                                            AWESOME
                                            love this Home Depot
                                            by
                                              • Recommended
                                              Holiday Specials
                                              GREAT SPECIALS GOING ON HERE!! I price shopped with other venders on items I wanted to purchase. Home Depot has better prices by far. I've always referred to Home Depot as "My toy store"!
                                              by
                                                • Recommended
                                                Great employees
                                                Last year I bought a Husky workbench with adjustable height, two large shallow drawers, and a sturdy butcher block work surface, on locking wheels!! Very satisfied!!
                                                by
                                                  • Recommended
                                                  Great experience, great associate in Lumber
                                                  I purchased lumber for a home project. Mark in the Lumber department went above and beyond to assist in not only getting the materials I needed, but cut the lumber to my specifications. He did this with patience and a great attitude. Continued with the young lady at check out and the associates who assisted with loading my purchase.
                                                  by
                                                    • Recommended
                                                    Excellent customer service
                                                    My Home Depot experience was great! Every store employee offered assistance with products and helped me find the product for my needs
                                                    by
                                                      • Recommended
                                                      Excellent staff
                                                      I would like to thank two employees for their help today Mark C. And Kristal. She is always helpful with putting items in my car trunk and the best employee with staff and clients.
                                                      by
                                                        • Recommended
                                                        Excellent Customer Service
                                                        Each time I go to this location there is someone who works there who offer assistance and provide the most attentive and thorough assistance. 95% of the time it is a female employee. I recognize these ladies take pride in their work and in the accuracy of the information they provide. Thank you for training and supporting the professionalism in the customer-oriented sales.
                                                        by
                                                          • Recommended
                                                          homeless & theft
                                                          Have customers purchase a $5.00 entry card similar to Costco and Sam's but keep the price low so customers can afford. This will keep the theft down and the product cost down. I'm shocked at the cost of theft in your stores.
                                                          by
                                                            Great pro desk workers!.
                                                            Any one at the pro desk is always super nice and well organized. My favorite part about the trip to home depot is them!.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 652 reviews

                                                              Nearby Stores

                                                              Find Another Store

                                                              7677 E Broadway Blvd

                                                              Tucson, AZ 85710

                                                              5.11 mi

                                                              Tool & Truck Rental

                                                              (520)258-7768

                                                              Pro Service Desk

                                                              (520)258-7762

                                                              Mon-Sat: 5:00am - 10:00pm

                                                              Sun: 7:00am - 8:00pm

                                                              4302 North Oracle Road

                                                              Tucson, AZ 85705

                                                              5.38 mi

                                                              Tool & Truck Rental

                                                              (520)408-6408

                                                              Pro Service Desk

                                                              (520)408-6402

                                                              Mon-Sat: 5:00am - 10:00pm

                                                              Sun: 7:00am - 8:00pm

                                                              1155 W Irvington Rd

                                                              Tucson, AZ 85714

                                                              6.06 mi

                                                              Tool & Truck Rental

                                                              (520)806-3402

                                                              Pro Service Desk

                                                              (520)806-3401

                                                              Mon-Sat: 5:00am - 10:00pm

                                                              Sun: 7:00am - 8:00pm