#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(843)820-1400
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
7554 Northwood Blvd
Charleston, SC 29406
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Customer Store Reviews

  • 4.8 out of 556 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (556)
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Showing 1-30 of 556 reviews
Customer Return
Cashier was efficient and knowledgeable.
by
    • Recommended
    All it takes is 1..
    All it takes is one rude, offensive cashier to ruin an entire shopping experience. I will not return to this store because of it. I will go to another.
    by
      Amazing Experience
      the employees went above and beyond to help me with my hardware needs
      by
        • Recommended
        Friendly Staff
        Staff was very helpful and friendly. Everyone I came across seemed pleasant to be around specifically Nick and Mamie! Good service and a good attitude go a long way!
        by
          • Recommended
          Superior Service and Great Selection
          I purchased items throughout the store from the garden department to the paint department. Their selection of plants is fantastic and there is no better paint than Behr Paint. Home Depot is my favorite store to shop for a wide variety of home improvement needs. Great service and quality products all under one roof.
          by
            • Recommended
            Inflation hits Home (Depot)!
            Muriatic acid is twice as much as last fall. $17.98 for 2 gallons!!!!!!! Many other items as well are very high. Can't help but feel like IU am being gouged.
            by
              1 found this review helpful
              Always associates to help.
              Each time I shop at this store there are always store associates there to help explain the product options and help guide me through the selection process. Much appreciated. I have bought a cordless drill, cordless mower, cordless hedge trimmer, cordless leaf blower, cordless weed wacker, window blinds, washer and dryer, and dinning room table and chair set and always had great help from associates.
              by
                • Recommended
                VERY SATISFIED AND RECOMMENDED!!
                I always buy tools here and they never fail to sell me the best quality of tools !!
                by
                  • Recommended
                  Friendly Customer Service
                  I was very impressed with my trips to this store. From the moment I entered, I felt welcomed and appreciated. Customer service is definitely a high priority here. Cathy from the paint department, thank you so much for your warm and friendly help. You are truly the reason I chose to write this review even though I am exhausted. I had to express my gratitude to you and your colleagues. Thank you for your help today!
                  by
                    • Recommended
                    excellent customer service
                    I had a very positive experience when I purchased new flooring in the flooring department for my bathroom remodel.
                    by
                      • Recommended
                      Aiden, excellent cutomer service
                      Great sale on grill, my car was too small so Aiden came to the rescue. Thanks so much for your help and advice. I will definitely shop at this store again.
                      by
                        • Recommended
                        Great service every time
                        Every time I’ve been in this store for my home improvement projects, the service has been phenomenal! No matter the time, at every corner there is someone willing to help!
                        by
                          • Recommended
                          Very helpful
                          Leah was very helpful with us identifying which brand of washer we needed. Will be returning.
                          by
                            • Recommended
                            Great Experience
                            Like many of us, I go to Home Depot a lot. Today was different, the associate that assisted me was extremely helpful but not over the top. Turned out to be an extremely pleasant visit and they had everything I needed, even better!!!
                            by
                              • Recommended
                              The staff are always friendly and helpful. The prices are very competitive. It's always a positiv...
                              The staff are always friendly and helpful. The prices are very competitive. It's always a positive experience when I shop at this store.
                              by
                              • Verified Purchase
                              • Recommended
                              Garden center was great and super helpful. Destiny went out of her way to answer my questions and...
                              Garden center was great and super helpful. Destiny went out of her way to answer my questions and offer knowledge and suggestions.
                              by
                              • Verified Purchase
                              • Recommended
                              Great customer service at this store!
                              Great customer service at this store!
                              by
                              • Verified Purchase
                              • Recommended
                              The employees were so friendly
                              The employees were so friendly
                              by
                              • Verified Purchase
                              • Recommended
                              Every employee I encountered on this visit were extremely helpful
                              Every employee I encountered on this visit were extremely helpful
                              by
                              • Verified Purchase
                              • Recommended
                              Home Depot North Charleston is super friendly and helpful! If you want your customer service nee...
                              Home Depot North Charleston is super friendly and helpful! If you want your customer service needs to exceed your expectations then this is the store for you!
                              by
                              • Verified Purchase
                              • Recommended
                              Miss Bryce Long worked very hard to keep me as a customer. and was succesful. i will only shop th...
                              Miss Bryce Long worked very hard to keep me as a customer. and was succesful. i will only shop this store
                              by
                              • Verified Purchase
                              • Recommended
                              Most here I encountered could care less if you shopped here or elsewhere. At least that was how I...
                              Most here I encountered could care less if you shopped here or elsewhere. At least that was how I perceived it. During my visit we knew exactly what we needed and thought this would be a quick in and out. It was totally the opposite. No one wanted to help, quickly stated the item wasn’t available but I searched online to find that statement false. They had several items in stock. Finally a young male cashier assisted and was helpful until the register malfunctioned during a credit application. All who supposedly attempted to assist was clueless or disinterested in finding a solution to the problem. It was finally resolved when I refused to accept just any response thrown at us. This was disappointing overall, very unprofessional and I do not plan to frequent this particular location in the future. Also thanks for helping us load our purchase after waiting over 30 minutes to complete purchase, Not! A kind customer assisted us after seeing us struggling to load our purchases.
                              by
                              • Verified Purchase
                              Tim was exceptional climbed the ladder three times looking for a product and then offered to sell...
                              Tim was exceptional climbed the ladder three times looking for a product and then offered to sell a different model at the same price, WOW I could have wasted 30 minutes of my time with out his help.
                              by
                              • Verified Purchase
                              • Recommended
                              Been shopping here for 25 plus years. I've gotten to now everyone in each department,now most of ...
                              Been shopping here for 25 plus years. I've gotten to now everyone in each department,now most of the ones I knew are gone but I'm getting to know the new ones. This store is my favorite one to shop because of the friendly employees.
                              by
                              • Verified Purchase
                              • Recommended
                              The store was very organized, staff was very courteous, and my transaction was seemless. Very pl...
                              The store was very organized, staff was very courteous, and my transaction was seemless. Very pleased.
                              by
                              • Verified Purchase
                              • Recommended
                              Very well organized, will always have what your looking for, and friendly caring personal.
                              Very well organized, will always have what your looking for, and friendly caring personal.
                              by
                              • Verified Purchase
                              I love this store! Thanks Mary and Sheyla for your phenomenal customer service. I would hire you...
                              I love this store! Thanks Mary and Sheyla for your phenomenal customer service. I would hire you both in a heartbeat.
                              by
                              • Verified Purchase
                              • Recommended
                              Each employee that I encountered for my needs was very helpful. I truly felt like I was a valued...
                              Each employee that I encountered for my needs was very helpful. I truly felt like I was a valued customer.
                              by
                              • Verified Purchase
                              • Recommended
                              I find this store to be a bit more down home. The people are friendly and try their best to help...
                              I find this store to be a bit more down home. The people are friendly and try their best to help. I always seem to find more than I was looking for and get fresh ideas just walking around.
                              by
                              • Verified Purchase
                              • Recommended
                              WE NEEDED HELP WITH SATIN FOR OUR KITCHEN THE ASSOCIATE WAS WERE HELPFULL THIS STORE IS ALWAYS C...
                              WE NEEDED HELP WITH SATIN FOR OUR KITCHEN THE ASSOCIATE WAS WERE HELPFULL THIS STORE IS ALWAYS CLEAN
                              by
                              • Verified Purchase
                              • Recommended
                              Showing 1-30 of 556 reviews

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