#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(724)891-1524
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2670 Constitution Blvd
Beaver Falls, PA 15010
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Customer Store Reviews

  • 4.7 out of 704 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (704)
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Showing 1-30 of 704 reviews
Service in store
Employee, Carla helped us with digital timer answered all questions.
by
    • Recommended
    Love this place.
    Wish I had more money to spend there. Swear to God
    by
      • Recommended
      This store is always well stocked and clean. And employees are friendly and helpful. My "to go to...
      This store is always well stocked and clean. And employees are friendly and helpful. My "to go to" store.
      by
      • Verified Purchase
      • Recommended
      This store is great! The employees are always friendly and helpful I consistently get employees g...
      This store is great! The employees are always friendly and helpful I consistently get employees going above and beyond to help me and my husband and I are there quite a bit. People always ask us if we need help and always do what they can to make our trip there easier and our projects successful.
      by
      • Verified Purchase
      • Recommended
      QUALITY PRODUCTS GREAT SERVICE, AND COURTEOUS KNOWLEGEABLE EMPLOYEES
      QUALITY PRODUCTS GREAT SERVICE, AND COURTEOUS KNOWLEGEABLE EMPLOYEES
      by
      • Verified Purchase
      • Recommended
      Joe in flooring was great but the company that they use to do flooring installs is a joke they no...
      Joe in flooring was great but the company that they use to do flooring installs is a joke they no showed me twice. I will never use H /D again for an install. Not Joes fault , but the company you keep reflects on the company you represent. I lost a days wage at 29.50 (263 bucks)an hour for these clowns.
      by
      • Verified Purchase
      Each of our visits to this store have been great. All the employees were so patient, friendly and...
      Each of our visits to this store have been great. All the employees were so patient, friendly and helpful. We just bought a home and are DIY-ing some areas. We appreciated all the advice and recommendations we received. We haven't been let down! Special shout out to the workers in flooring and paint.
      by
      • Verified Purchase
      • Recommended
      Clean, well maintained store with helpful associates. We are in the midst of a home remodel and ...
      Clean, well maintained store with helpful associates. We are in the midst of a home remodel and this has been our go-to store for many supplies. Very seldom do we leave without exactly what we needed.
      by
      • Verified Purchase
      • Recommended
      As long if you do not have to return it often and you are right and you get put down by a manager...
      As long if you do not have to return it often and you are right and you get put down by a manager name Matt workshop customer service a lot likes to hang around with the girls and act like a cool guy talking to people like he owns Home Depot The girl Harley was very helpful yesterday to me thank you so much Harley Mike the manager Rich to corral Ron would work Tiffani I’m sure there’s many that I did not meet at this time but Matt was enough thank you for caring
      by
      • Verified Purchase
      • Recommended
      I will definitely be back to shop again soon! All the employees are very attentive and knowledgea...
      I will definitely be back to shop again soon! All the employees are very attentive and knowledgeable, I can always find someone easily when I have questions. I found everything I was looking for today plus some clearance deals, Home Depot clearance deals are always an added bonus for me. Chippewa is by far my favorite Home Depot to shop at!!! Thank you to all the wonderful employees, you are the reason I always choose the Chippewa store!!
      by
      • Verified Purchase
      • Recommended
      I find all the associates friendly and helpful. The Chippewa store is always clean . Dave , one...
      I find all the associates friendly and helpful. The Chippewa store is always clean . Dave , one of the associates was very helpful and help me find what I needed.
      by
      • Verified Purchase
      • Recommended
      Only if Mike and Ron along with a couple other good gentleman in there and Tiffany the guy Matt i...
      Only if Mike and Ron along with a couple other good gentleman in there and Tiffany the guy Matt is horrible customer care service Jill should have trained a male and a female not two males the one male is the bad seed Matt he talk to me like I was a little kid Mike comfort may square the problem out Jill really did not care Tiffany was so helpful and Ron executed the DEal perfect thank you so much Ron for all your concerns with our home
      by
      • Verified Purchase
      • Recommended
      The store was very busy when I was there last. Even so, the staff was very friendly and helpful....
      The store was very busy when I was there last. Even so, the staff was very friendly and helpful. The store was clean, organized, and stocked. It was easy to find what I needed. The checkout process was quick, easy, and friendly.
      by
      • Verified Purchase
      • Recommended
      This Homedepot store is my go to store when I need tools or building materials and the store and ...
      This Homedepot store is my go to store when I need tools or building materials and the store and it’s employees are the greatest !!
      by
      • Verified Purchase
      • Recommended
      Poor service in the paint department. They used to have experts working here and if they didn’t k...
      Poor service in the paint department. They used to have experts working here and if they didn’t know the answer they would work to find it for you. They no longer have experts, nor do they have employees willing to help customers. The last few visits to the paint department I have experienced eye rolls, bad attitudes and even shoulder shrugs when I have asked questions. I will now go out of my way to buy my paint elsewhere. I have been so fed up with their poor customer service that I am actually willing to pay more just to buy from a company that employees people with basic manners.
      by
      • Verified Purchase
      The reason I would not recommend the store is because if you received the wrong product delivered...
      The reason I would not recommend the store is because if you received the wrong product delivered to your house from the stores next stop and you suffer without a refrigerator for nine months and the manager chill really don’t care the manager Matt was screaming at me like a kid I’m a professional I have kids older than him Mike took care of the whole problem Jill did not want to hear nothing Tiffany was great upfront every time I go so friendly helpful with experience Matt is ruined in the stores customer service
      by
      • Verified Purchase
      The store usually has a good selection of products. Cashiers are normally the friendliest employ...
      The store usually has a good selection of products. Cashiers are normally the friendliest employees.
      by
      • Verified Purchase
      • Recommended
      This store us clean, organized, well stocked. This store has consistently gone above and beyond f...
      This store us clean, organized, well stocked. This store has consistently gone above and beyond for the community, with Fire Prevention events, workshop for the kids and disaster relief. This past week a local church burnt down and Home Depot supplied the wood needed to secure what was left of the building. In the past when approached for assistance, they offered resource that were greatly needed. I love the Home Depot and the way they do bisiness.
      by
      • Verified Purchase
      • Recommended
      The cashier "Dave" was very helpful to me when I checked out. Friendly and polite.
      The cashier "Dave" was very helpful to me when I checked out. Friendly and polite.
      by
      • Verified Purchase
      • Recommended
      Very friendly staff.
      Very friendly staff.
      by
      • Verified Purchase
      • Recommended
      Michelle in customer service was awesome. She helped us place an order for a mower that was cance...
      Michelle in customer service was awesome. She helped us place an order for a mower that was canceled twice online. Delivery of the mower however was terrible driver was an hour and a half later than he said he would be so my husband had to leave and go back to work before driver got there. Driver said he would put in garage and shut door. Contacted us 4 hours later to ask how to shut door. Therefore our garage was left open for 4 hours without us knowing. Unexceptable!!!
      by
      • Verified Purchase
      • Recommended
      I always go to the Chippewa store. There are 3 employees I normally get to help me, Joe in floor...
      I always go to the Chippewa store. There are 3 employees I normally get to help me, Joe in flooring, Dave in flooring I think and Woody. Yesterday was Joe and he was a big help to me as always. Today, Woody helped me a lot. Everything I needed for a job I'm doing, Woody took me to where I needed to go, he answered all my questions (which I was thankful). Joe does the same but he wasn't there today. Woody was awesome and because of him and Joe, I will definitely be back. Dave as well
      by
      • Verified Purchase
      • Recommended
      I asked for a product, the guy gave me spot on directions to lead me RIGHT to it, quickly ,accura...
      I asked for a product, the guy gave me spot on directions to lead me RIGHT to it, quickly ,accurately, and so dang friendly. the cashier was awskme as well, she def knows her job, she was happy and cheerful and so quick. it brightened my day, happiness is contagious and she def spread the love thanks Kara you rock!
      by
      • Verified Purchase
      • Recommended
      The store was not organized in a manner that it made the items we were looking for easy to find. ...
      The store was not organized in a manner that it made the items we were looking for easy to find. We had to go to multiple places, inside and outside, to find the items we wanted to look at. Since we were looking at a specific type of item this made comparisons impossible because we could not look at the items beside one another. To add insult to injury the cashier who rung us up after we did find some items to purchase was incredibly rude. Her name was Laurie. Unfortunately she seemed to be incredibly unhappy with the world at large, put out to have to be interacting with us, and mad that we were taking up her time. This is not the type of final contact that you want your cutomers to relate to your store, she would perhaps be better suited to something not related to customer service. All in all this was an experience that makes me to not want to return.
      by
      • Verified Purchase
      Great store Staff is friendly and helpful just ask for something they either tell you right where...
      Great store Staff is friendly and helpful just ask for something they either tell you right where it is or take you to it.
      by
      • Verified Purchase
      • Recommended
      Associates in garden center went above and beyond to assist me
      Associates in garden center went above and beyond to assist me
      by
      • Verified Purchase
      • Recommended
      Main aisle way is a fire hazard if there was an emergency people would have to jump over items t...
      Main aisle way is a fire hazard if there was an emergency people would have to jump over items to get out. Parking lot spaces at a building supply store should be made for dump or flat bed trucks now little compact cars.
      by
      • Verified Purchase
      Excellent customer service
      Excellent customer service
      by
      • Verified Purchase
      • Recommended
      This store is out of my way. Lowe’s is 2 minutes away from me. I like this store as it many time...
      This store is out of my way. Lowe’s is 2 minutes away from me. I like this store as it many times has things I cannot find at Lowe’s or online. Pete in Kitchens is always helpful. He always knows so much when I have a question. I wish more employees were as knowledgeable as he. Parking at this store is always good.
      by
      • Verified Purchase
      • Recommended
      The store is clean and products are stocked and labeled throughout the store. The employees are a...
      The store is clean and products are stocked and labeled throughout the store. The employees are also very friendly in helping to find your needs while at the store. We will definitely be back!
      by
      • Verified Purchase
      • Recommended
      Showing 1-30 of 704 reviews

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