#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(315)622-6064
Tool & Truck Rental(315)622-6060
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
3861 State Route 31
Liverpool, NY 13090
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.7 out of 400 reviews
93%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (400)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 400 reviews
Excellent and professional service
Placed a large order to remodel a kitchen and each service professional in cabinets and windows made it easy to add to our delivery. Pro-Desk customer service will make sure all discounts apply. Exceptional service and great selections.
by
    • Recommended
    Great manager!! Amy Shattuck
    Amy took the time to listen to the problem I encountered and worked out a solution very quickly.
    by
      • Recommended
      Outstanding Customer Service!
      Kandi at the Service Desk is fantastic! Home Depot is very fortunate to have her as an employee and representative of their company. She went above and beyond to resolve an issue for me! Staff like Kandi (and John the store manager) will forever keep me as a customer!
      by
        • Recommended
        Friendly Employees
        Staff was very helpful & nice when asking for assistance @ the Home Depot in Liverpool. Thank you :)
        by
          • Recommended
          Great experience
          Everyone was helpful, store was very clean and organized
          by
            • Recommended
            Great Service
            Recently bought a RYOBI Hedge Trimmer at this store. Staff was professional, polite and very helpful. Only took twenty minutes to find, ask questions, and purchase the product! Very efficient at this Home Depot!
            by
              • Recommended
              Easy shopping and reasonable prices
              I bought some carpet for my bedroom and it looks great. The price was reasonable and the employees were very helpful
              by
                • Recommended
                Deck Sander was not even usable in Tool Rentals
                Deck sander was not even usable in Tool Rentals. The electrical cord had tape on it and peeling off on both connections. The velcro did not attach the pads at all. The sticky sand paper did not stick to pads you buy. Wasted so much money and still have to use our hand sander anyway.... No one came to help young kid load the car... They should NOT be renting this tool out EVER.
                by
                  Sore nearest my home.
                  Its a satellite store and doesnt carry every thing i might need, but still go there quite often.
                  by
                    Great service and products!
                    Ordered a universal tub with 12 jets and changing colored lights for my totally remodeled bathroom. It was a process two totally gut my downstairs bathroom but the finished product is absolutely beautiful. All the materials that I bought at Home Depot were of high-quality. But I have to say I absolutely love my tub!
                    by
                      • Recommended
                      Great Customer service from Kandi
                      I received Great Customer service from Kandi.
                      by
                        • Recommended
                        Positive shopping experience at Home Depot
                        We just visited the Garden center at this Home Depot and were treated warmly by the attendant.
                        by
                          • Recommended
                          Great Customer Service
                          Kandi at the customer service desk definitely went above & beyond.. Thanks
                          by
                            • Recommended
                            Well stocked
                            Easy in and out. Well stocked
                            by
                              • Recommended
                              Nice and friendly
                              All questions were asked got answered in very well and polite manner. Was pointed in the right place we needed. We were satisfied with all that helped us.
                              by
                                • Recommended
                                Great staff
                                Purchased 4 appliances and the experience was GREAT!!!!!
                                by
                                  • Recommended
                                  Helpful staff
                                  Proceeds my return on an additional register so I did not have to wait .
                                  by
                                    • Recommended
                                    Good friendly service
                                    Several store clerks helped me find what I needed. The service is fast and friendly.
                                    by
                                      • Recommended
                                      Fast & Friendly
                                      Went in to grab a few things , they had everything in stock I needed . Fast checkout process as well . Everyone was friendly and welcoming, offered me help . Highly recommend this location . 5 stars ⭐️
                                      by
                                        • Recommended
                                        Great Selection
                                        I always find what I need at this location , if they don’t have it in stock they will order it . Fast and easy checkout as well . Highly recommend clay Home Depot.
                                        by
                                          • Recommended
                                          great service
                                          I had an issue and the store manager treated me as only a family member would.
                                          by
                                            • Recommended
                                            Carpet purchase
                                            second large carpet installation this year. Both were fast, efficient, and proffessional from measure to purchase to install.
                                            by
                                              • Recommended
                                              Extremely helpful and courteous staff.
                                              Extremely helpful and courteous staff.
                                              by
                                              • Verified Purchase
                                              • Recommended
                                              While looking to buy tools for myself and my son, Ron was extremely knowledgeable and helpful. Th...
                                              While looking to buy tools for myself and my son, Ron was extremely knowledgeable and helpful. They all made me feel comfortable with my questions and my purchase.
                                              by
                                              • Verified Purchase
                                              • Recommended
                                              Went to the store to purchase a dishwasher because trying to reach someone by phone was impossibl...
                                              Went to the store to purchase a dishwasher because trying to reach someone by phone was impossible. When I got there I could see why I didn’t get through one very friendly and helpful lady working the phone, and trying to wait on me and answer other employees questions. More help is needed. All employees I dealt with today were very helpful went above and beyond to answer my questions and get what I needed.
                                              by
                                              • Verified Purchase
                                              • Recommended
                                              Everyone is very friendly and helpful!
                                              Everyone is very friendly and helpful!
                                              by
                                              • Verified Purchase
                                              • Recommended
                                              Clean and neat. Very nice greeting employees, and sincere attention to my needs. Thank you, and C...
                                              Clean and neat. Very nice greeting employees, and sincere attention to my needs. Thank you, and Cicero store, and Dewitt store, and the Camillus store as well. They are all great stores with great , helpful employees.
                                              by
                                              • Verified Purchase
                                              • Recommended
                                              I enjoyed shopping here because as a customer, I was approached several times by employees and as...
                                              I enjoyed shopping here because as a customer, I was approached several times by employees and asked if I needed help. I didn't have to seek someone out for assistance. I often have to wait long periods of time or can't find somone to help in other store.
                                              by
                                              • Verified Purchase
                                              • Recommended
                                              Good store and Good costomer service
                                              Good store and Good costomer service
                                              by
                                              • Verified Purchase
                                              • Recommended
                                              The Employees are friendly,patient, smart Knowledgeable,Helpful &store is nice & Clean. This Liv...
                                              The Employees are friendly,patient, smart Knowledgeable,Helpful &store is nice & Clean. This Liverpool-Clay Store has Awesome Employees Kris/Kristine.I give Kris 5 star ⭐️ ⭐️⭐️⭐️⭐️In everything excellent customer service,Thank you Kris & Liverpool-Clay store for having her in your store.I wish i can get her last name so Kris can be Rewarded.
                                              by
                                              • Verified Purchase
                                              • Recommended
                                              Showing 1-30 of 400 reviews

                                              Nearby Stores

                                              Find Another Store

                                              7922 Brewerton Road

                                              Cicero, NY 13039

                                              6.79 mi

                                              Pro Service Desk

                                              (315)698-2402

                                              Mon-Sat: 6:00am - 10:00pm

                                              Sun: 8:00am - 8:00pm

                                              3756 Milton Avenue

                                              Camillus, NY 13031

                                              9.33 mi

                                              Pro Service Desk

                                              (315)484-8404

                                              Mon-Sat: 6:00am - 10:00pm

                                              Sun: 8:00am - 8:00pm

                                              5814 Bridge St

                                              East Syracuse, NY 13057

                                              13.10 mi

                                              Tool & Truck Rental

                                              (315)449-8500

                                              Pro Service Desk

                                              (315)449-8501

                                              Mon-Sat: 6:00am - 10:00pm

                                              Sun: 8:00am - 8:00pm