Reviews for Cortlandt/Mohegan #1251

Staff are always helpful. They will direct you to an aisle, and often they will walk right over with you and find the item. Ask a question about usage and most often the staff member knows the answer. If not, their is no hesitancy to say so and go out of their way to get another staff person who can answer. Returns are handled without complaint or complication. This store is great.

Home Depot in Cortlandt shopping center, is a good store. they have everything you need for your home and employees are very helpful. AA+++!

associate at the register accused my husband WHILE HE WAS PAYING that he was stealing product. we bought 6 bags of marble rocks so of course our cart looked full. he has tattoos and was straight from work so of course he did not look like a 'typical' Westchester guy. we are from queens and bought our home in June of 2022. we have spent THOUSANDS on THOUSANDS at this location and the way we were treated is appalling. We spent $100 that day which is NOTHING compared to the endless trips we have made in just a few months. we have even witnessed others straight walking out the store and she stops him AT THE REGISTER. first of all get more staff- my husband helps customers ALL the time that are looking for product because he knows the store so well. he knows it better than Home Depot's paid employees. Secondly, they have 10 people STANDING AROUND at the self check out. if you don't want customers checking out themselves why don't you have those associates AT THE REGISTERS or the AISLES helping people. We have never been treated so poorly in my life and we will NEVER go back to this store again. I just did the survey on Home Depot website with the names/date/times of the incident if anybody at this store has the decency to investigate the racial behavior of your staff.

Overall HD of Mohengan Lake is a great place to shop, in recent visits I have had nothing but great experience from the paint department, Electrical, lumber and gardening the staff are very help full and friendly and informative

The workers are extremely helpful and kind.

The garden center at Hi e Depot has two exceptional employees: Stephanie and Dave. They were knowledgeable, courteous and were able to help us complete our sale. We couldn’t have done it without them!

Manager Tom and Cashier Nik went out of their way to make sure that the products I came in for were found, there were none in the display bin, and were brought up front for me.

Should have more tools in rental

I never thought employees at a home depot could be so helpful and really nice! I recommend this store over any other big box DIY store.

Just ordered my refrigerator. Joe was an excellent salesman!! Hoping the delivery goes as well and my refrigerator is delivered without any problems! Then I will give Home Depot a 5 star rating!!

Home Depot services have been great, Ashley and Susan in the Flooring department have been a great value. Prompt friendly and very professional.

These folks take pride in what they do. They are always helpful and not lazy like the Associates at Yonkers, Woodhaven, Ozone Park, Merrick Blvd. I have used a lot of Home Depots and these folks are a class act compared to other branches outside of New York City and other.

LIKE SHOPPING HERE BECAUSE YOU GET KNOWLEDGEABLE HELPERS.

Joyce and the rest of her team are amazing at what the do for contractors.

The associates in this store are consistently so helpful and friendly!

I feel that Home Depot in Cortlandt is a wonderful store to shop in. Salespeople are very helpful and knowledgeable. A very wide selection to choose from. For the handicap I rate it as 100%. if it were not for the handicap scooters and facilities we would not be able to shop there. This is a great plus for our seniors and handicap. Thank you HOME DEPOT

If you are looking for flooring or carpet I would strongly recommend this location, Noel who is in the department is extremely knowledgeable and was very helpful…

Clean and organized. Staff very helpful

The store isn't the problem it's the employees. Most recently I had a bad experience with checking out with cashier Rana. Then I went to Appliance dept I needed help getting a water filter. The employee told me to go to Google and look it up. He said he had no way of checking. What kind of people are you hiring Home Depot?

ONE OF THE BEST STORES WITH GREAT OVERALL CUSTOMER SERVICE. ONE OF THE BEST LOCATIONS BY FAR!!!!!!!!!

Great shopping experience & customer service at this store !

I would like to thank Andres in the garden department for actually stopping what he was doing and providing excellent customer service helping me find something that other people had no interest in helping me find. Home Depot is lucky to have somebody looking Andres working for them.

Loved shopping at that store location. Staff is super friendly and helpful. Easy to get to as well.

The store is large and is well organized, clean and well stocked. Most items are in stock. The associates are generally helpful and friendly and will help with recommendations. Its a nice place to shop.

Store is a mess and needs an overhaul of management. Did an online order and when I went to the store to get my order it was not ready and I waited for about a half an hour. I then asked for a refund and left. Store had lots of staff but none that seemed interested in assisting the shoppers. On the same trip I also tried to find the pool supplies but they changed where they were they are located. Walked around and could not find them. I also tried to purchase a microwave but could not get help from the staff. Don't waste you time in this store.I lost an hour of my time and got nothing for it. .

store and employees were all good Parking lot could be kept cleaner;. to bad customers are not more considerate with their trash

Overall shopping at Home depot is satisfying and I recommend Home depot to everyone!

I am not a fan of LED lights as they trigger migraines. So, I shop exclusively for old school incandescent bulbs. But it seems that Home Depot is phasing these out with each visit. They are definitely cutting back (on and not stocking) the small packages of 2 incandescent flood lights, which I need for recessed lighting instruments in my home. My only choice was to purchase the contractor's case of 12 for $42. I was very frustrated.

this location is alot cleaner and friendlier than other locations I've shopped at. They are a little more expensive (not by much but it adds up over time ,a few cents here and there)for the most part I am very satisfied with mohegan lake ny home depot. Pleasant employees (most of them)

After entering info for sweepstakes it takes me to WRONG store! I bought washer at store 1287