#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(847)559-3030
Tool & Truck Rental(847)559-3024
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
655 Lake Cook Rd
Deerfield, IL 60015
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Customer Store Reviews

  • 4.7 out of 395 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (395)
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Showing 1-30 of 395 reviews
Very friendly and helpful!
Alex is fantastic! Super helpful and friendly!! Thank you!
by
    • Recommended
    Fast in and out
    Finding what I needed was fast and even faster checking out
    by
      • Recommended
      Great time of day to shop!!
      I bought what I needed for a job I have in the early morning, came to the store right as it was about to close, I was in and out. Thanks to associate Donna at the self checkout!
      by
        • Recommended
        Clean Store
        We shop daily in a Home Depot. Deerfield is always clean, and easy to check out. Our only challenge is to find help when in the store, or someone that really has any knowledge in the building industry.
        by
          • Recommended
          Great Customer Service
          5 star customer service at Deerfield store. Both representatives went out of their way to identify and solve a problem. They were patient, efficient and friendly.
          by
            • Recommended
            Excellent Customer Service
            Matt in customer service was fantastic. He came out to my car and took the 3 boxes of tiles out for me. Thank you Matt!! He also made the return process very easy.
            by
              • Recommended
              great employeesd
              i spend a good amount in the Deerfield Home Depot and always find what i need
              by
                • Recommended
                Excellent Customer Services (patient and accomodating)
                Sale Cashier Jorge was super patient with explaining and answering all my questions. Offered great opportunities for discounts and made sure I was 100% satisifed with the experience.
                by
                  • Recommended
                  All around great store! Plenty of inventory and employees who know the trades.
                  All around great store! Plenty of inventory and employees who know the trades.
                  by
                  • Verified Purchase
                  • Recommended
                  Best shopping experience ever.
                  Best shopping experience ever.
                  by
                  • Verified Purchase
                  • Recommended
                  The electrical isle needs help. The shelves are not stocked. There were many items without bar co...
                  The electrical isle needs help. The shelves are not stocked. There were many items without bar codes or prices. There was no one around to answer questions, cut electrical wire, or bend conduit. There were no pipe cutters stocked in the electrical conduit isle. There is a clear lack of employee training. Employees don't approach customers to ask if they need help finding a product. Very disappointing. :(
                  by
                  • Verified Purchase
                  The staff at the paint department were extremely helpful. They were able to match my colors from ...
                  The staff at the paint department were extremely helpful. They were able to match my colors from another manufacturer and were able to work with my small budget:) Another staff member quickly helped us through the self checkout when we needed assistance. Thank you.
                  by
                  • Verified Purchase
                  • Recommended
                  A bunch of high schoolers hanging out and no regard for customers or their needs. If you’re looki...
                  A bunch of high schoolers hanging out and no regard for customers or their needs. If you’re looking for any type of assistance, this isn’t the store for you.
                  by
                  • Verified Purchase
                  its my second home. The people are great!
                  its my second home. The people are great!
                  by
                  • Verified Purchase
                  • Recommended
                  1 found this review helpful
                  Yolanda is wonderful! Super helpful!
                  Yolanda is wonderful! Super helpful!
                  by
                  • Verified Purchase
                  • Recommended
                  Employees went above and beyond.
                  Employees went above and beyond.
                  by
                  • Verified Purchase
                  • Recommended
                  The associate Michael in Electrical was the most kind and patient person ever - I would return to...
                  The associate Michael in Electrical was the most kind and patient person ever - I would return to the store just to be helped by him! Also Lee in electrical was very knowledgeable and helpful. They have a great staff and a very clean store!
                  by
                  • Verified Purchase
                  • Recommended
                  Clearly the best store around. Great Staff . Management always on top of things and as prof. as o...
                  Clearly the best store around. Great Staff . Management always on top of things and as prof. as one can expect.
                  by
                  • Verified Purchase
                  • Recommended
                  Great service and helpful employees.
                  Great service and helpful employees.
                  by
                  • Verified Purchase
                  • Recommended
                  I had such a pleasant experience at the Home Depot in Deerfield recently. Being inspired by the ...
                  I had such a pleasant experience at the Home Depot in Deerfield recently. Being inspired by the beautiful Spring day, I decided to purchase bags of garden soil and mulch, not realizing it would be a lot to handle and load in the car. Jeremy and Corey (on separate days), cheerfully loaded the trunk refusing to accept a tip for their individual services. They, along with the cashier, Maria were very helpful and genuinely kind. They actually made this shopping experience a very happy one. Thank you for your fine service!
                  by
                  • Verified Purchase
                  • Recommended
                  This particular Home Depot has helped me renovate three bathrooms and a kitchen as well as supply...
                  This particular Home Depot has helped me renovate three bathrooms and a kitchen as well as supply all my needs for my new home. I was so happy with all their support after my kitchen remodel that I baked the employees brownies!
                  by
                  • Verified Purchase
                  • Recommended
                  Every employee that I came across at the store were very kind, courteous, and helpful. Keith expe...
                  Every employee that I came across at the store were very kind, courteous, and helpful. Keith expertly answered all of my questions and helped me out so that I could properly and safely complete my home project. I was so happy with the help that I asked for his manager to inform them of my exceptional experience. Jonathan, the store manager, also turned out to be fantastic and made me feel appreciated as a customer. Thank you to everyone that I encountered there and keep up the amazing work!
                  by
                  • Verified Purchase
                  • Recommended
                  Mort provided me with wonderful customer service! I am so grateful to be Home Depot customer beca...
                  Mort provided me with wonderful customer service! I am so grateful to be Home Depot customer because of him. Definitely would recommend this store!
                  by
                  • Verified Purchase
                  • Recommended
                  Coming in from out of state we are not familiar with this store. All the employees greeted us an...
                  Coming in from out of state we are not familiar with this store. All the employees greeted us and helped us find the items for which we were searching. One in particular went out of his way to determine the project we had, to suggest a better product to use, and walked us to that aisle and handed us the item. Great customer service!
                  by
                  • Verified Purchase
                  • Recommended
                  Super helpful Employees!
                  Super helpful Employees!
                  by
                  • Verified Purchase
                  • Recommended
                  good selection of merchandise. employees most helpful. accepts returns no questions asked.
                  good selection of merchandise. employees most helpful. accepts returns no questions asked.
                  by
                  • Verified Purchase
                  • Recommended
                  Great experience on this visit. Found what we wanted (including replacement lamp shades) and the ...
                  Great experience on this visit. Found what we wanted (including replacement lamp shades) and the cashier was most helpful in maximizing the value of our available coupons.
                  by
                  • Verified Purchase
                  • Recommended
                  friendly employees and good selection of merchandise. shop here all the time. highly recommend th...
                  friendly employees and good selection of merchandise. shop here all the time. highly recommend this store
                  by
                  • Verified Purchase
                  • Recommended
                  Best store in the area hands down!
                  Best store in the area hands down!
                  by
                  • Verified Purchase
                  • Recommended
                  I have been to this store many times. It is always clean. The staff is very helpful
                  I have been to this store many times. It is always clean. The staff is very helpful
                  by
                  • Verified Purchase
                  • Recommended
                  Showing 1-30 of 395 reviews

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