#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(502)933-6110
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
6840 Dixie Hwy
Louisville, KY 40258
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Customer Store Reviews

  • 4.4 out of 375 reviews
87%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (375)
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Showing 1-30 of 375 reviews
Horrible service and over zealous loss prevention
I showed my receipt and order info to 3 different people and loss prevention still walked out to my car and asked for my receipt. There is too much other going crap on to be chasing me for a 30 speaker. Called back asked for the store manager and as usually The store manager is never available I spoke with Tristan who was very rude and called be bro as I was explaining to him that he is not honest because Gal had just advised me that the store manager kimmy was there and he had advised me on a different issue at that store that he was the store manager not operations which was not true. I requested a call from the district manager and he replied he will not know much because he’s new but his name is Patrick
by
    Clean store with amazing associates!
    I’ve never walked in this store without everyone passing me by saying hi or can I help you. The store is clean and everyone is eager to help. I recently bought new appliances and from the start of the sales to them being delivered it was flawless. Couldn’t ask for a smoother buying process. Thank you, I will spend my money here and I go anywhere else.
    by
      The worst
      The worst Home Depot in Louisville. The most unfriendly place to shop.
      by
        Thank you
        Thank you for being available
        by
          Best deal on mulch!
          I buy my mulch every year at Home Depot, I get a great deal and there's always plenty in stock.
          by
            • Recommended
            wonderful people
            I am painting my kitchen and only had an idea of what I wanted ( just the color). I was met quickly and was offered help by very friendly and knowledgeable people who helped me get what I wanted and needed. I really felt like they wanted to help me, and I am sure they will want to help you too!
            by
              • Recommended
              great location.
              fast and speedy, always willing to help.
              by
                • Recommended
                Poorest Customer Service in all of Kentucky
                Reported this fiasco to the corporate office, personally, I'll never walk in there again.
                by
                  Great
                  Good service and employees are really nice
                  by
                    • Recommended
                    Customer service
                    Hannah was extremely helpful while checking out, she took care of everything even though I was in self checkout
                    by
                      • Recommended
                      Searching for a refrigerator made easier!
                      We were having a hard time finding the refrigerator that we needed but Ms. Valore changed that for us! She went online and found everything we were looking for.
                      by
                        • Recommended
                        Great service and products
                        I have bought many products from them and I have no complaints. Always friendly and knowledgeable. Won't go anywhere else
                        by
                          • Recommended
                          Die Hard Shopper
                          All my home needs are purchased at HD. 99% of time I find what I need at a great price. There are usually knowledgeable clerks that can help
                          by
                            • Recommended
                            Door shopping
                            We were shopping for front and back exterior doors and was greeted with professional and helpful service. The prices were just below others on what we needed.
                            by
                              • Recommended
                              extremely satisfied
                              had such an amazing experience with the helpful associates
                              by
                                • Recommended
                                Employees were so helpful. They went over and above to help me find just the right over the range microwave oven.
                                Home Depot had a great selection of OTR microwaves. My service employee helped me find the right one. The delivery and installation went smoothly. I am looking forward to using my microwave.
                                by
                                  • Recommended
                                  Excellent
                                  It is a very good pick because all the household items are available at one place.
                                  by
                                    • Recommended
                                    Clean store and nice people
                                    Can’t wait for my new refrigerator to be delivered
                                    by
                                      • Recommended
                                      Love this home depot
                                      Absolutely love this store! Very clean and organized. Staff are always friendly and willing to help.
                                      by
                                        • Recommended
                                        Everything Home Improvement Need In One Place!
                                        I am always happy with the convenience, helpfulness, experience, and products from this store! And products are at a good price always!
                                        by
                                          Good place to buy home stuff
                                          I had a wonderful experience at the store staff is very good and friendly was very clean had everything
                                          by
                                            • Recommended
                                            bad experience
                                            appliance not delivered on time (too early)! would not haul off old appliance for 10 days!
                                            by
                                              5 Star Customer service
                                              Thank you Elijah for the help. You were AWESOME and greatly appreciated!
                                              by
                                                • Recommended
                                                Great customer service
                                                Had a great experience purchasing a new counter top for my kitchen. Elijah did a wonderful job.
                                                by
                                                  • Recommended
                                                  Why, why why
                                                  Very poor customer service, very rude and disrespectful employees.
                                                  by
                                                    Great Service
                                                    Great customer service fast , A big thanks to Tiffany for making my experience easy.
                                                    by
                                                      • Recommended
                                                      Quick in and out
                                                      I live close by and really like the ability to be in and out quickly. Dislike the self checkout, but that is personal preference. Store is clean, but some isles are cluttered with promotional displays making it challenging to get through. I realize this is a corporate thing, but it is annoying. But HD is still my toy store.
                                                      by
                                                        • Recommended
                                                        Grate store
                                                        Very good place to get stuff to get done around the house
                                                        by
                                                          • Recommended
                                                          Great service
                                                          Great service and all employees were friendly and helpful
                                                          by
                                                            Great
                                                            Great spot to get that diy experience!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 375 reviews

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