#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(407)275-4406
Tool & Truck Rental(407)275-4400
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
6130 E Colonial Dr
Orlando, FL 32807
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Customer Store Reviews

  • 4.6 out of 645 reviews
88%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (645)
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Showing 1-30 of 645 reviews
Love customer service at this location
I just bought a stove and I’m so happy Jany was the person to help me She is amazing with a great customer service highly recommend her
by
    • Recommended
    Great customer experience.
    I was looking for a particular product, when a sales person left their register and personally walked be through the store. Upon arriving at the product, the employee took the time to explain my options and how to use the product (s) that we purchased which avoided my personal confusion. I was grateful for his expertise and friendly service. This made te shopping experience painless.
    by
      • Recommended
      Terrible Customer Service
      Lost a big sale, as I waited over an hour in millworks to place a windows/doors order; even after I was told several times by the front desk the manager would be there shortly to help me. Ended up going to another Home Depot and placing a very substantial order.
      by
        Great customer service
        Just moved to the neighborhood and now this is my new Home Depot. Everyone is very nice and welcoming 👍
        by
          • Recommended
          Excellent customer service!
          I was on vacation from the UK and wanted to get a Milwaukee heated jacket in a size that is difficult to get at home. Leslie on customer services was so helpful in getting an item into the store in time to pick up before our vacation ended. A superb experience, thankyou Leslie!
          by
            Great customer service
            We came in looking for appliances and were blown away by how helpful and knowledgeable Altrecia was. She kindly asked if we needed any assistance and was extremely patient with us when we were indecisive and even had some pointers that we didn’t take into consideration. She knew about all the models and gave us valuable information! Can’t stress enough how great she was! We also came across Leslie at the front who helped us find where we can take a survey. She was very funny and kind.
            by
              • Recommended
              Long time customer
              I have been shopping here for at least 35 years. I have never had a bad experience. Product always quality!!! Thank you.
              by
                • Recommended
                Great Appliance help!
                I received amazing assistance from appliance specialist Edward L. this morning! He knew exactly what questions to ask and was so patient as I worked through the choices. Thank goodness he's so knowledgeable because I would have for sure ordered the wrong appliance. Thx a million Edward!!!
                by
                  • Recommended
                  Great customer service by Leslie
                  love customer service by Leslie at East Colonial store!!
                  by
                    • Recommended
                    Leslie was amazing!!!
                    the nicest worker I’ve met!!
                    by
                      • Recommended
                      Rafael garden department
                      Thank you Rafael for your help and your great attitude.
                      by
                        • Recommended
                        Great & helpful employees
                        This home depot has the friendliest employees around. They will help you reach items that are to high for you, they will give advice on subjects you ask about & they can direct you to the exact place you need to be for what you are looking for. They carry just about anything you can think of. This HD is very clean also. It's a pleasure to shop here.
                        by
                          • Recommended
                          Great tools
                          Bought kitchen cabinets loving them.
                          by
                            • Recommended
                            Refrigerator purchase
                            I went to the Home Depot on highway 50 to look at refrigerators and associate AltreciaTucker made the experience so amazing. Everyone in the store were very polite
                            by
                              • Recommended
                              Very good attitude on service
                              I bought a washing machine this month and the experience was explendid.
                              by
                                • Recommended
                                Christmas shopping at Home Depot
                                I normally hate going to a hardware store but the employees (Panos, Ruby, and Leslie) made the experience of buying a grill and Christmas decorations actually pleasant. I'm shocked.
                                by
                                  • Recommended
                                  Home Depot Rocks!!!! Love this place!
                                  Each and every time I go to Home Depot I feel a sense of accomplishment. This is so huge! Feeling accomplished is rewarding and self gratifying.
                                  by
                                    • Recommended
                                    customer service 101
                                    miss maruveny makes my day and is always willing to go above and beyond homedepot needs more of her i would love for her to be able to mange some of your low engery employess and teach them customer service 101
                                    by
                                      • Recommended
                                      Customer Service
                                      Thank you Jaymeline and team for the great customer service today.
                                      by
                                        • Recommended
                                        Awesome Sales associate at the Appliance Department
                                        I just want to give a shout-out to Ms. Altrecia Tucker who made my shopping at Home Depot such an awesome experience. She took her time explaining the appliance I purchased from her and made sure I was taken care of such as providing a chair for me as she noticed I was not able to stand for too long. I truly appreciate her going above and beyond to cater to her customers. Thank you!
                                        by
                                          • Recommended
                                          Refrigerator Purchase
                                          We had been to several appliance stores looking for a new refrigerator and had no success. We stopped at Home Depot #0266 just because we were close by there. Did not expect to find what we were looking for. We were very pleased to find exactly what we were looking for, Samsung 22 cu. ft stainless steel. Our appliance specialist was amazing. Great experience all around.
                                          by
                                            Yes we can. . .
                                            find an employee here to help us. I was unfamiliar with the layout of this store but with the stellar assistance provided by Mishael & Savannah I was in and out with the items I sought in a timely manner.
                                            by
                                              • Recommended
                                              Awesome Experience
                                              We love shopping at this location and will continue to come back. We are here multiple times a week.
                                              by
                                                • Recommended
                                                Great customer service
                                                Went to get some appliances. Ed the representative that helped us gave us great customer service. Explained everything in detail and we were very satisfied with our experience.
                                                by
                                                  • Recommended
                                                  Helpful location
                                                  I am grateful for Home Depot in my area. I can find just about anything I need. I find the employees happy and informed.
                                                  by
                                                    • Recommended
                                                    Terrible service
                                                    Former employee, many years ago, so I kind know a little bit. The service and the lies that were told to me, just lost my business at the location!
                                                    by
                                                      Great experience
                                                      There was an employee who had nothing to do with my purchase of a ladder not only told me what aisle to find it, but on my way out I saw the same employee who helped me put it in my car to make sure it fitted
                                                      by
                                                        • Recommended
                                                        Hard to please
                                                        I am severely frugal and it takes me forever to purchase anything, especially an appliance. I got such great service I bought a stove and it will be delivered in 5 days even though it is Memorial Day weekend! thank you!!
                                                        by
                                                          • Recommended
                                                          Pro-Desk
                                                          This is the only Home Depot that I trust with my large orders. The ProDesk staff is ABSOLUTELY amazing! If it wasn't for Mary, Michelle, Tanya, or Ruby, I would not be able to complete my construction work. These ladies need a raise, ASAP!
                                                          by
                                                            • Recommended
                                                            Great store. Conveniently located. Friendly staff.
                                                            Leslie at customer service was great!!!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 645 reviews

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