Reviews for East El Paso #8523

Customer service is garbage at communicating with customers, desperate retraining is needed for Helen and Amy

Much better experience when a staff member does take the time to help you if you need it. TONY L provided me with friendly welcoming professional exemplary serve this morning helping me out with a little issue with my Home Depot card card. AND DID IT WITH A SMILE !

Customer service was great. They treated you on a personal level instead of business level. Able to guide you to the right place and their recommendations on products.

See BRAD, AMY and or HELEN!!! They are very good FOLKS

LOVE SHOPPING AT HOME DEPOT NOW THAT IM DOING MY HOME RENOVATION.

Went it to your store for a return. The return was performed fast and efficient. Adrian R. was the customer service rep. who help me. Can not say enough on how friendly and courteous Adrian R. was today. Thanks again for a great experience at your store.

I bought everything for my plants and garden decoration, they have a big inventory.

Always have what im looking for or need. Clean and well stocked.

I've been shopping from this location for a while. This store is always stocked with merchandise. The staff is friendly. Will continue to shop here frequently

Because of staff members like JULIE that is so willing to help you look for what you needed then suggests the proper thing that will work better. She provided me with genuine exemplary professional assistance and taught me some things I did not know with the screws and bolts. SHE IS A GREAT ASSET TO YOUR COMPANY AND CUSTOMERS.

The cashier KATELYNN does not need to be working at a customer service desk. She has poor customer service skills and a bad attitude. She constantly gives the other workers an attitude and is very disrespectful. She needs to find another job ASAP!!!!

love going to homedepot always find what im looking for

Great service and great competitive prices!

not enough cashiers, I don't work here why should I check myself out.

Laura had a great attitude

Just bought this beautiful Frigidaire Gallery Refrigerator

I bought a grill that was already assembled and was too big to fit in my car. The store manager and two other associates bent over backwards to help me get it tied into my car. They even wiped the rain water off of it and used brand new microfiber towels to keep it from scratching my car that I got to keep. Everyone from the cashier to the customer service representatives were incredibly nice. 5 stars isn’t enough

Pon “ If I could, I would rate Home Depot a 0.Poor assistance, ordered my package and had paid for it. Then I got a call from Home Depot saying they had sold my product, and then, it was resulted that after they had sold my product instead of sending it to me, the product sold out all online, this is false advertising. I wanted my package and had my money returned instead. Very disappointed in Home Depot. Very poor service”

I bought yesterday and it was a very good attitude of the cashier

Why even show on hands counts, you end up driving to the store to be told they never trust them. Try calling, they will never answer.

Dalton helped me as soon as my wife and I arrived. It was nice feeling greeted as covid revoked from us. I asked where the Odoban was and he told me where to go. I was out within minutes and he told me goodbye. My wife couldn't decide on what scent she wanted. There was a variety of Odoban to choose from. Thanks! I'll end up returning to pick up a new scent soon.

I appreciate the advice and expertise provided upon purchasing my new washing machine.

Dead plants No manger in sight

We wanna thank Oscar and Katlyn for the excellent customer service my husband and I received from you Two!!!! Y’all are on point with Great service, clean store in and out customer service!!

Chuy went over and beyond to help us pick an awesome patio set! He was very generous and polite… employees like him need to be recognized. Awesome experience on our Home Depot haul….

I love HomeDepot, love coming to this store, friendly people, helpful and always find what I need

I have brought items at this Home Depot throughout the years and the employees are always there to assistant you or get the right person to assist you!

Not a happy camper. Thoughtless employees

Marcela was very nice as well as all other associates, especially Ethan!

If you need help related to plumbing, shawn in plumbing was fantastic! So knowledgeable, insight, helpful and professional. Wholeheartedly recommend!