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Filter Reviews By:Rating, Profile, Gender, Age (448)
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Showing 1-30 of 448 reviews
Jan 6, 2023
Great sales and discounts
Went into the store looking for one thing and found so much more. Purchased the item I came for and some more.
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Recommended
Dec 1, 2022
Exceptional Employees that Go Above and Beyond!
Love how friendly, helpful and professional the employees are. Always willing to assist with a smile on their face, professional, knowledgeable, and talk with you like you're old friends
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Recommended
Nov 6, 2022
Overall great experience
I always go to Home Depot when I have a project and do not know exactly what I need. The workers are so welcoming and pleasant attitudes.
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Recommended
Nov 2, 2022
Great Customer Service
VJ at the pro desk has great customer service and goes above and beyond to find products that I need to complete my jobs. Store 0880
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Recommended
Oct 7, 2022
Wonderful store.
Everything was as I needed it to be.
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Sep 20, 2022
Great Store
I have shopped at other Home Depot Stores but the Eastwood Store is my favorite.
They have what I need. Service is good
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Recommended
Sep 20, 2022
So helpful
Love my Home Depot! They are always so helpful and friendly
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Recommended
Sep 6, 2022
interested and responsive agents at this store
I rate this home depot as the best location in birmingham alabama
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Aug 17, 2022
Great Customer Service
Greet at door and good deals on cleaning and house hold its
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Recommended
Jul 21, 2022
Everything you need plus local store neighborhood feeling
This store is very efficient and friendly with in store service and help with items shipped to store, and with returns. Staff goes above and beyond what other Home Depot stores do.
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Recommended
Jul 21, 2022
Flooring Dept
I would like to thank Mr.Theo for his help and the others at the East Home Depot in Birmingham, Alabama. Mr. Theo went beyond the call the duty even when his foot was hurting.
Thank you.
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Recommended
Jul 20, 2022
Phone Earbuds
The cashier was on the phone (earbuds) the entire time she was ringing up my order. This should not be allowed! Very unprofessional.
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Recommended
Jul 7, 2022
Great experience
Very friendly and bright people. All the items and more were in stock.
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Recommended
Jun 21, 2022
Terrible checkout
I was a Cashier for 3 years at Home Depot and that was the worst transaction that I’ve ever experienced as a customer or a former employee. One of the lot boys mean mugged my fiancé and I before we even got out of car, he also was no help to us or other customers. We spent 30 minutes in the Garden department and a few of your employees literally had a a whole meeting and nobody offered us any help until an employee with a broken arm had just stepped outside. Finally made our way to self checkout because the garden department check out wasn’t open and it took 4 cashiers to assist us. My bonsai tree didn’t have a barcode, the first cashier a young lady with long curly hair was very nice and you know she went down the list checked the ocb, called somebody from the garden department (nobody) answered, then she excused herself to go to the garden department and look for another one with a barcode herself. Before she left she asked an older lightskin lady with pink highlights to help us to see if she could help, she wasn’t able to, she went to another customer and as she was coming back she pulled aside to another shorter cashier with a reddish hairstyle I think her name was candace and was told to go outside. She caught an attitude with the lady before she left. apparently she was upset about being outside and had walked past ignored somebody before we had even came in there. Candace came over for half a second until she seen that younger lady return, she sent her off somewhere and then she just walked away and didn’t come back. There was a lot guy who may have been training to be a cashier over there who eventually came and helped after seeing us getting annoyed. He didn’t know what he was doing, he didn’t even know how to work the screen, I had to show him myself. The screen started beeping and eventually he kind of just apologized and gave up. He started looking for some help and by this point we didn’t even want the bonsai tree anymore just wanted to check out. The younger lady comes back and she’s just taken aback that we were still there she immediately came right over and apologized and went to call candance. A random garden employee came over to see if he could help and beat the hell out of the plant in the process. Candance finally came back in with a new bonsai tree and the garden employee took the one he beat up with no barcode with him. We finally check out and notice that the Lot guy that was helping us earlier had walked off with the new plant and put it up after we paid for it.
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Jun 18, 2022
Great customer service!
Our cashier, Naudia, was the best! Thank you!
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Recommended
May 30, 2022
Return
I bought an item last month, but the item was too small. I returned the item with no problems the employee accepted the item and asked another employee to bring me the correct size. I thanked her and she thanked me for shopping at Home Depot.
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Recommended
May 30, 2022
excellent service
i needed assistance in using the self service and the employee was so patient and pointed out why my order was not charged at first on my card.
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Recommended
May 24, 2022
Good all-purpose DYI store.
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Apr 26, 2022
Nice store ...
Great location for me, ample stock, helpful and friendly staff.
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Recommended
Apr 17, 2022
Cashier really nice
Tristian was very efficient and helpful
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Recommended
Apr 16, 2022
Excellent customer service
The flowers are beautiful. I bought 2 ferns and a dolly for moving items. I needed help getting it into the car. Customer service representative was excellent
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Recommended
Apr 5, 2022
Great shopping experience
I made a purchase at this store , but didn't have my Home Depot card with me. The cashier did a wonderful job & had a great personality. Great shopping experience!!
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Recommended
Mar 24, 2022
Great management! Great staff!
Last weekend's trip to Home Depot was a refreshing experience in customer service. From staff helping me find things to Cashier Cassandra to strong staff member Jaishawn helping me carry things to the car, I left with a spring in my step...for my spring home projects! :)
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Recommended
Mar 23, 2022
Like family
I visit this store often. So much so that a store associate saw me the other day asked how my wife my wife was doing.She made me feel like we’re not just another paying customer but a part of a community a Home Depot community. I know it’s corny but really these associates are great.
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Recommended
Mar 19, 2022
Pleasant service
When we walked in the store, we were greeted within 10 seconds. I worked in retail in college so I understand the importance of that. As we walked throughout the store, we were greeted as well. The employees were also helpful in our checkout process. Kudos to the staff and management at the Eastwood Home Depot. Thank you for a pleasant shopping experience!
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Recommended
Mar 15, 2022
The orange box beats the blue box
Better inventory control.
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Recommended
Feb 24, 2022
Great employees and products
This the employees are ALWAYS very friendly and knowledgeable and the store always has everything I need
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Feb 21, 2022
Great customer service
So full of joy and happiness
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Recommended
Feb 21, 2022
Great Store
Great store, very helpful sales people and lots of inventory to choose from.
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Recommended
Feb 20, 2022
Good store.
I'm generally happy with each visit I make to this location.