#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(425)267-1405
Tool & Truck Rental(425)267-1400
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
11915 Hwy 99
Everett, WA 98204
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Customer Store Reviews

  • 4.6 out of 639 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (639)
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Showing 1-30 of 639 reviews
Great service
Everyone was very professional and courteous
by
    • Recommended
    Bath Design Star
    I would thoroughly recommend Helix in Kitchen/Bath design to help you with your project. Helpful, knowledgeable and creative, Helix came up with a good solution for my project that met my needs and stayed within my budget.
    by
      • Recommended
      nice
      clean, easy to find what I needed.
      by
        • Recommended
        Dirty floors
        You need a cleaning crew into clean your dirty floor I should had taking pictures of them
        by
          • Recommended
          Good
          need samples of goods and a demonstration of the work of the goods
          by
            • Recommended
            Great Help inside that shop.
            Great thanks to the George from Pluming department! He help me a LOT!!! He was very friendly and professional. He, took me to the items, that were needed for my project, then explain the best way to completed my project, AND what was very important made a necessary precaution that I need to expect during my job. He save me a lot of time! I finish my project 10 times faster, then I expect. Huge thanks to him. My appreciations! He is real professional.
            by
              • Recommended
              Friendly staff
              Very helpful team, fast check out and over all a very clean stocked store
              by
                Had a great experience ordering custom shades
                The Home Depot professional that helping me has provided the best service I could ask for.
                by
                  • Recommended
                  Everette customer service
                  Yes, Jess is the best!!
                  by
                    Many thanks
                    I have bought electric water heater. The old man in the water heater area helped me a lot, he gave me very good informational about heaters. And also cashier Marion helped me about payment types. Thanks to all.
                    by
                      Unhelpful sales people
                      Sales associates are not knowledgeable about the product being sold. They are only helpful in getting product off shelves. If you are not a professional who knows exactly what you need, I'm sure it's a decent experience. As a homeowner, it's a lesson in frustration trying to find answers to technical questions.
                      by
                        Enjoy my visits to this store.
                        I always buy the tall kitchen bags because the rolls of bags last a long time and they are durable
                        by
                          • Recommended
                          garbage customer service
                          I rented a jackhammer and was told wiping it with a towel wasn't good enough. And as a general contractor I should have had moist towelettes with me to clean the machine. What grown man keeps those with him on a job site to clean a jackhammer? Garbage service
                          by
                            Gordon was really helpful
                            Gordon helped me find what I needed, he was very pleasant about it, and then he asked if he could help me with anything else. Very good customer service.
                            by
                              • Recommended
                              Marion
                              Marion was great at the self checkout
                              by
                                Lots of product
                                I'm not at this store often, but was so impressed with personalized service by sales associate.
                                by
                                  • Recommended
                                  Helpful Employees despite Everett
                                  I’ve experienced better service here at Home Depot in Everett than I have at stores and restaurants in other cities. Love this place!
                                  by
                                    • Recommended
                                    Friendly staff & clean environment/shopping experience
                                    Staff is great, products are wonderful, the store is clean and easy to shop
                                    by
                                      • Recommended
                                      Every day is easy to buy here
                                      I love spending time looking for my stuff
                                      by
                                        • Recommended
                                        great customer service
                                        I BOUGHT NEW KITCHEN CABINETS, THE KITCHEN DESIGNER CHARLIE A KNOWS HIS STUFF, HE LISTENED TO WHAT I WANTED AND SHOWED ME ALL THE OPTIONS SO I COULD MAKE AN INFORMED DECISION,
                                        by
                                          • Recommended
                                          Parking for trailers
                                          I shop here nearly everyday for my business. I spend alot of money at your store overcthe years, It's always great and I almost never have an issue. If I need to bring my trailer and fill it with lots of expensive things from your store...its a pain. Too many people either don't care or it's not clear that there's an area for trailers to park in. I come with my trailer and it's full of little cars...!! Please do something. I've asked in person before and nothing changes...
                                          by
                                            • Recommended
                                            Superb customer service
                                            I bought a new washer and dryer combination on sale for delivery at the date and time requested for our newly purchased home in Oregon. Charlie A. went the extra mile in getting our purchase perfected. He is very knowledgeable in design planning, where he is stationed, and in appliance technical matters. He viewed our new home on Zillow to verify we our new appliances would match the current owners as to faucet orientation.
                                            by
                                              • Recommended
                                              Great Employees
                                              Employee Taumasina went out of her way to make sure I got my veterans discount!
                                              by
                                                • Recommended
                                                Thank you Shelly.
                                                Shelly at the pro desk/counter was very helpful.... thank you.
                                                by
                                                  • Recommended
                                                  Jes and joe
                                                  He’s and joe were very helpful. Rushed in 5 mins before closing and they were very attentive and helpful. Hope they both get acknowledgment for their great service.
                                                  by
                                                    • Recommended
                                                    Awesome customer service!!
                                                    Mr. TJ was super nice and his customer service skills are above and beyond. Home Depot is lucky to have him!
                                                    by
                                                      • Recommended
                                                      Great customer service
                                                      Helix is great. Very helpful!
                                                      by
                                                        • Recommended
                                                        JESS - CASHIER
                                                        "JESS" DID A WONDERFUL JOB WITH MY LARGE RETURN. SHE HANDLED IT WITH GRACE, PROFICIENCY AND PROFESSIONALISM! GREAT EMPLOYEE!!!!!!!!!!!
                                                        by
                                                          • Recommended
                                                          Always well stocked and clean
                                                          This store is always well stocked and clean. The customer service is generally friendly, helpful and courteous. The best part is that they have all the supplies needed for home improvement with a good product variety and options needed for a great shopping experience.
                                                          by
                                                            • Recommended
                                                            mis-priced merchandise
                                                            I picked a three-pack of light bulbs priced at $9.90. When I checked out the price was $12,90. I didn't have time to speak with anyone about it.
                                                            by
                                                              Showing 1-30 of 639 reviews

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