#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(703)266-4350
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
12275 Price Club Plaza
Fairfax, VA 22030
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.7 out of 565 reviews
93%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (565)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 565 reviews
The store is customer friendly. Very clean and neat, employees are super helpful and friendly. Ho...
The store is customer friendly. Very clean and neat, employees are super helpful and friendly. Home Depot for all my home needs!!!!
by
  • Verified Purchase
  • Recommended
Love this store and love Pete, Tony, Umesh and my favorite Grace!
Love this store and love Pete, Tony, Umesh and my favorite Grace!
by
  • Verified Purchase
  • Recommended
This store is clean and has great employees.
This store is clean and has great employees.
by
  • Verified Purchase
  • Recommended
Rick is an amazing person. I’m so glad Home Depot has someone like him
Rick is an amazing person. I’m so glad Home Depot has someone like him
by
  • Verified Purchase
  • Recommended
Great staff - very well stocked!
Great staff - very well stocked!
by
  • Verified Purchase
  • Recommended
Great Store
Great Store
by
  • Verified Purchase
  • Recommended
Very neat and clean store. Has a huge variety of products. People are nice and friendly and helpf...
Very neat and clean store. Has a huge variety of products. People are nice and friendly and helpful! Would definitely recommend it to everyone!
by
  • Verified Purchase
  • Recommended
Hardware associate she was really friendly and helpful
Hardware associate she was really friendly and helpful
by
  • Verified Purchase
  • Recommended
Fast tranjecction, a lot material
Fast tranjecction, a lot material
by
  • Verified Purchase
  • Recommended
Customers always come first at Home Depot, it's part of the Home Depot philosophy. Glad to be a p...
Customers always come first at Home Depot, it's part of the Home Depot philosophy. Glad to be a part of the Orange team.
by
  • Verified Purchase
  • Recommended
Good store, good selection of products that I am shopping for and most of the employees are polite!
Good store, good selection of products that I am shopping for and most of the employees are polite!
by
  • Verified Purchase
  • Recommended
I always find what I need, and the team members are always happy to help me if I have questions a...
I always find what I need, and the team members are always happy to help me if I have questions about a product. The store is always kept clean, the products are well-stocked, and checkout is extremely smooth. One little detail that is great: the self checkout has cordless scanners that actually work regularly. That may seem trivial, but it means not having to contort a scanner's cord around a bunch of lumber or other goods.
by
  • Verified Purchase
  • Recommended
I have a great experience today the associate who help us named Lori was very knowledgeable givin...
I have a great experience today the associate who help us named Lori was very knowledgeable giving us advice for a our bathroom remodeling my wife and I were very happy to find someone who cares .
by
  • Verified Purchase
  • Recommended
Helpfulness is the theme here! Every time I have gone to this Home Depot, usually with a question...
Helpfulness is the theme here! Every time I have gone to this Home Depot, usually with a question, an employee cheerfully answers the question and personally escorts me to the proper section and/or the expert in that field. They definitely aim to please!
by
  • Verified Purchase
  • Recommended
Great customer service! I went early morning and an employee helped me find exactly what I needed...
Great customer service! I went early morning and an employee helped me find exactly what I needed to work on my home maintenance project.
by
  • Verified Purchase
  • Recommended
As, I mentioned earlier, I and my wife are regular visitor of this store. We have in the past 2 y...
As, I mentioned earlier, I and my wife are regular visitor of this store. We have in the past 2 years must have spent over $25,000, purchasing all the materiel for upgrading our basement and paint job. We live about 1.5 miles from this store. We have been able to get assistance most of the time and I would say mostly employees are friendly. Yes, I find the store clean and well maintained. Yes, some associates are friendly and helpful
by
  • Verified Purchase
  • Recommended
Most employees can direct you to what you are looking for or have the hand held device that would...
Most employees can direct you to what you are looking for or have the hand held device that would look up the location in the store. You have to ask them instead of them asking you but at least you can get an answer.
by
  • Verified Purchase
  • Recommended
Best Home Depot in the area, and best construction store, definitely recommended.
Best Home Depot in the area, and best construction store, definitely recommended.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Today was a great day at the Home Depot, four different employees assisted me in finding product ...
Today was a great day at the Home Depot, four different employees assisted me in finding product I do not normally get. In fact one employee even selected the product, and loaded it on my cart. As usual in this busy store, the aisle were crowded. BUT, the checkout was fantastic. Miguel, took the time to assist me at the self checkout, and offered to assist in loading a heavy object. I insisted he stay at his post, so he found a young man to assist me. Like I a great day - found everything I needed, got great assistance both finding products and with checkout, AND got an employee very willing to lift a 60 pound object, so I did not exceed my 40 pound limit and damage my back.
by
  • Verified Purchase
  • Recommended
The store was very organized and clean. The associates were very professional and knowledgeable.
The store was very organized and clean. The associates were very professional and knowledgeable.
by
  • Verified Purchase
  • Recommended
Rajib is a great and kind, optimistic person!
Rajib is a great and kind, optimistic person!
by
  • Verified Purchase
  • Recommended
A gentleman helped me. His name is Rassar. I would give Rassar a 5 stars for excellent custo...
A gentleman helped me. His name is Rassar. I would give Rassar a 5 stars for excellent customer service.
by
  • Verified Purchase
  • Recommended
Rajib is a great employee... he’s very helpful and goes out of his way to be friendly...
Rajib is a great employee... he’s very helpful and goes out of his way to be friendly...
by
  • Verified Purchase
  • Recommended
Employees do not have the experience to work in certain specialized departments. Custom orders a...
Employees do not have the experience to work in certain specialized departments. Custom orders are outsourced so customer service is lacking to say the least. No consideration for a buyers time when orders are wrong and no adequate compensation for that time.
by
  • Verified Purchase
This store has no cashiers and requires their paying customers to do the checkout work themselves...
This store has no cashiers and requires their paying customers to do the checkout work themselves. Assistance is very often needed when doing self checkout. At least there was one person around who could help.
by
  • Verified Purchase
The Fairfax outdoor section crew did an absolutely great job. They were professional, cheerful, ...
The Fairfax outdoor section crew did an absolutely great job. They were professional, cheerful, helpful, took care of all the heavy lifting, helped get me quickly through the checkout and loaded up my car. They went the extra mile and deserve recognition.
by
  • Verified Purchase
  • Recommended
Great store that has everything I need at reasonable prices.
Great store that has everything I need at reasonable prices.
by
  • Verified Purchase
  • Recommended
Huge store, the best in the northern virginia area. THe staff were all very courteous and helpfu...
Huge store, the best in the northern virginia area. THe staff were all very courteous and helpful, particularly, Kimberly H. in the bath designing area, Renuka - pro desk, Emma - manager, and Lori. It was a pleasure.
by
  • Verified Purchase
  • Recommended
We needed help getting deck furniture, and Surf and Ahmed helped us get the chairs and table, and...
We needed help getting deck furniture, and Surf and Ahmed helped us get the chairs and table, and wheel them to register, and load them into van. They were both very helpful, very pleasant, and had great ideas how to fit all the stuff into the van. The were both very patient with my wife...
by
  • Verified Purchase
  • Recommended
Very good store.
Very good store.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 565 reviews

Nearby Stores

Find Another Store

3201 Blenheim Boulevard

Fairfax, VA 22030

5.24 mi

Tool & Truck Rental

(703)278-7280

Pro Service Desk

(703)278-7284

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm

8805 Liberia Ave

Manassas, VA 20110

7.48 mi

Tool & Truck Rental

(703)393-8537

Pro Service Desk

(703)393-8299

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm

2815 Merrilee Dr

Fairfax, VA 22031

7.80 mi

Pro Service Desk

(703)205-1290

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm