#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(972)496-2800
Tool & Truck Rental(972)496-2801
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
3261 N George Bush Hwy
Garland, TX 75040
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Customer Store Reviews

  • 4.7 out of 575 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (575)
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Showing 1-30 of 575 reviews
Big Store with Community Vibe
I love connecting with the store reps at this store. It's community friendly and makes me proud of the people who work so hard to help me make my home feel special.
by
    Such a friendly store!
    The Garland Home Depot is especially friendly! We go there a lot and everyone is so nice!
    by
      • Recommended
      Prompt Service
      I saw this item at another Home Depot and later decided to buy it. So I went to a store closer to my house. They had the item and the Cashier, Stephanie, really helped me find and load the item in my car. She was very helpful.
      by
        • Recommended
        Great Associate
        If you are shopping at the Garland Home Depot be sure to look for or ask for Stephanie. If she doesn't know the answer she will stick with you until everything is resolved. She was a lifesaver for me today!
        by
          • Recommended
          Dwight is great in plumbing
          Very nice and knowledgeable employee, with years of experience.
          by
            • Recommended
            Customer Service help
            Customer service were VERY helpful helping me find a good resolution to a Protection Plan. The Manager - Jeff - is the guy who made it all happen!
            by
              • Recommended
              I had a great experience at Home Depot Garland
              Customer service representative Cathy was amazing! I had to call back three times because my debit card was blocked because of credit daily limit. Each time I talk to Kathy she made me laugh and made me feel great.
              by
                This store #0553 has GREAT Customer Service plus...
                Product availability, Great Customer Service, and Knowledgeable Sales Staff!...This is my store!
                by
                  • Recommended
                  Outstanding service!
                  came in the store needing assistance with the battery installation in my keyless remote. Carlos told me he can help installing the battery, and he did an excellent job with replacing the old one with the new battery. When I got in my car the low battery that was showing in my dashboard was now gone. Thanks to Carlos going beyond the call of duty with helping a customer like myself. He was AWESOME!
                  by
                    • Recommended
                    Great Customer Service!
                    I came looking for some specific lightbulbs and was not able to find them easily but Mark Carter helped me out and got me exactly what I needed.
                    by
                      • Recommended
                      Great Improvement
                      Home Depot has come a long way from what they used to be. I always had trouble finding what I was looking for, but this time, I found what I needed right away thanks to clear labeling and signs that helped me.
                      by
                        • Recommended
                        The Home Depot to go to
                        I live in Rockwall/Rowlett are and work on Garland/Richardson area. I will go to this Home Depot store every time. As for Mark Carter if you have issues.
                        by
                          • Recommended
                          Air conditioner for my patio
                          I just got the air conditioner set up on my patio and within a few minutes the temperature was already almost 10 degrees cooler. I'm very happy with the results.
                          by
                            • Recommended
                            price and support excellent
                            very often Buy item for my business-availability, price and support excellent
                            by
                              • Recommended
                              Home and Garden section rocks
                              Cheryl, who seems to be a fixture at this Home Depot, is always so helpful and friendly. I always enjoy running into her when I am there.
                              by
                                Best Manager EVER!
                                Mark was extremely helpful. The store looked meticulous, the employees were friendly and there was actually a cashier present unlike other stores that I have been to recently. I absolutely love this location.
                                by
                                  • Recommended
                                  Well Oiled machine!
                                  I have shopped in many Home Depots over the years. This particular one is always well stocked, clean, and very helpful employees!
                                  by
                                    • Recommended
                                    Customer Service was great !
                                    Mark & Cleon were the best in making my shopping experience great !
                                    by
                                      Terrible management
                                      Mark, the manager was unprofessional and should not be leading such a reputable store. I was asking for a slight discount on a floor model that I purchased because it had some visible scuff marks. He simply did not want to hear me out and told the sale associate to tell me “No we don’t do that” which is a bold face lie because the Rockwall store has done it without me even asking. Very unprofessional.
                                      by
                                        Great Customer Service
                                        Doing some home remodeling and was satisfied with each purchase; doors, lighting, and handles for cabinets.
                                        by
                                          • Recommended
                                          Terrible customer service
                                          Never go to this store unless you want to be discriminated and embarrassed. I have never in my life been so disrespected. They may have well hung me on a tree in front of everyone.
                                          by
                                            1 found this review helpful
                                            Customer service
                                            If you are lucky to meet Jeanne the cashier, she will brighten your day!!
                                            by
                                              Good location
                                              So great when shopping, go ground va pickups what do you need
                                              by
                                                People are Friendly and helpful
                                                This store is better than the Richardson store as far as employees being more knowledgeable, friendly, and helpful.
                                                by
                                                  • Recommended
                                                  Michelle is Quite the Appliance Specialist!!
                                                  She was soooo helpful, extremely knowledgeable and carefully looked after our unique needs. I highly recommend Michelle McRight!!!
                                                  by
                                                    • Recommended
                                                    Excellent customer service!
                                                    We did a return with Adam and he was very helpful and had a smile the whole time. We also had the pleasure of seeing his customer service manager Hector juggle and multi task effortlessly and also with a smile. This was by far the BEST experience we have ever had at a Home Depot. We are small business owners and this was nice to have someone else show us the same type of service we provide to all of our clientele.
                                                    by
                                                      • Recommended
                                                      Very neat and not cluttered
                                                      Bought items for a project easy to find and get too. Employs willing to help.
                                                      by
                                                        • Recommended
                                                        Helpful staff
                                                        Their staffs are well-trained and helpful. Customer service is always great as expected! Price is acceptable compared to quality if any others
                                                        by
                                                          • Recommended
                                                          Great Service!
                                                          Customer service was great, store was clean, found everything I was looking for and overall friendly employees.
                                                          by
                                                            • Recommended
                                                            Sand
                                                            I do wish they would put sand out in garden around the sack dirt instead of in the cement section..
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 575 reviews

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