#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(816)414-3414
Store Hours
Mon-Sat: 6:30am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
4949 Old Pike Rd
Gladstone, MO 64118
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Customer Store Reviews

  • 4.7 out of 447 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (447)
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Showing 1-30 of 447 reviews
Very friendly service and well stocked.
We really like this Home Depot. The customer service, especially in the garden center, is outstanding. We met Kyle, and Sam, the other day, and they were so helpful with getting what we needed. One star less though for not being able to navigate easily for a handicapped person. Isles too narrow, and often the ride on carts are out of order, or not charged. Other then that, we love shopping here.
by
    • Recommended
    Great Customer Service!!
    About every 3 months we buy 2 pallets of asphalt repair (Cold Patch) They always have it pulled by the time I arrive with my trailer!! Great Service and Great People! Have an issue, ask for Becky M, She will get it handled!!
    by
      • Recommended
      Great employees! So helpful!
      I was interested in the Ryobi line of yard and garden care items as well as tools. I did not catch the name of the woman who helped me, but she was so helpful and informative and help me choose the right tools for what I needed. She was not the only employee who was extremely helpful and knowledgeable, there were several others, including Ronda, the cashier. I wish I had made a note of all the names of all the employees. I was extremely impressed with the prices and the selection of everything in the store. I love Ryobi brand tools! I have had an amazing experience with them, and I wish to buy as many as I can! But the selection on everything in the store is also a fun experience to look through. Going to my Home Depot feels like Christmas morning. It's just absolutely the best experience.!
      by
        • Recommended
        refrigerater
        i purchased a refrigerator moths ago, and i am absolutely thrilled with my purchased. This refrigerator exceeded my expectations in every way
        by
          • Recommended
          Wonderful Customer Service
          I am satisfied with the purchases I made.
          by
            Customer service
            Customer service here is top notch!
            by
              Great Home Depot
              Helpful employees, great store layout and plenty of stock items.
              by
                • Recommended
                Great experience
                We were in the Gladstone Home Depot store today and bought a clothes washer, we were thrilled with the great service we received, Donald was our sales person,he was so very helpful made the whole process go so smoothly. He truly is a real asset to the Home Depot and the appliance dept. We know we will definitely return ! Thank you Donald!
                by
                  • Recommended
                  Great employee
                  Terry was amazing! He listened and assisted!
                  by
                    • Recommended
                    Best staff around
                    I came in earlier this week to buy a bunch of paint for a mural. I was helped by Randy, who was so knowledgeable and patient with all of my questions (a lot of them). Not only was he patient, he was so fun and friendly! He didn't get annoyed with me even when I was getting annoyed with myself, and all throughout seemed to genuinely care about the outcome of my project. He mixed so many colors for me, helped me find the right bases, and made sure everything was exactly what I needed. Then, on the way out, JJ ensured I had a successful journey, and offered to help me load up my car. It was so appreciated, and the fact that he seemed happy to help, and made friendly conversation made this whole trip even better. A few days later I returned because I had forgotten a color I needed, and was helped by Delton. Again, he was so genuine and professional and fun to talk to. He knew his stuff, and was a real person instead of a worker robot. Idk what this store is doing, but the staff here is 10/10. I will go out of my way to come to this store.
                    by
                      • Recommended
                      Great employee
                      Zion at this store is amazing! If your going in for a visit find him!!
                      by
                        • Recommended
                        New purchase with new card
                        Thank you to Brenda, Ronda and David S. for their incredible service. From start to finish I felt completely heard and understood. Even with the minor issues of using my new Home Depot card they were able to get my purchase done. From having a great attitude, patience and being accommodating. I’ve never been so happy to spend my hard earned money before and that says a lot in the retail industry of today. Again, Thank you so much for your outstanding service and I will definitely come back to find you three individuals when I have questions! Thank you Home Depot and your lovely staff! ♥️
                        by
                          • Recommended
                          Well organized store
                          Am a frequent buyer in the store located in Gladstone I have been treated with a lot of respect as a customer and assisted all the time I ask for help
                          by
                            • Recommended
                            Friendly customer service
                            I love how the employees are so friendly and willing to help regardless of how many endless questions you might ask kudos
                            by
                              • Recommended
                              Kudos to excellent Home Depot associate
                              I just want to give a shout out to Adam Richardson for being such an amazing and helpful and PATIENT person during my recent return. Thank thank thank you! I also did the survey so I hope you are recognized.
                              by
                                • Recommended
                                Always friendly!
                                I've had a chance to meet just about everyone in the place , and have seem many of them come and go through the years. They all seem to continue to put their best foot forward to assist you!
                                by
                                  • Recommended
                                  Super friendly
                                  Cassie was super friendly, went in for home supplies
                                  by
                                    • Recommended
                                    Great store!
                                    This is our families favorite Home Depot store. It’s clean & everyone is very friendly and helpful.
                                    by
                                      • Recommended
                                      A lot to choose from
                                      They have a lot of things to choose from
                                      by
                                        • Recommended
                                        Great Evening Manager
                                        It’s refreshing to know that there are managers that still value customers above all else.
                                        by
                                          • Recommended
                                          GREAT VISITS EVERY TIME
                                          JOSHUA IN THE WOOD DEPARTMENT WAS SOOOO HELPFUL THIS AFTERNOON
                                          by
                                            • Recommended
                                            Great Store
                                            everyone was super nice, they explained everything i wanted to know, and everything went very easy, KUDOS.
                                            by
                                              • Recommended
                                              Thinking outside of the Box.
                                              I had an issue that the employees at this Home Depot suggested a work-a-round that worked perfectly. Thanks guys.
                                              by
                                                • Recommended
                                                Great store from store manager Jeffrey and all employees
                                                Everyone from the store manager Jeffrey and all employees that helped make an overwhelming task of buying 2 toilets, kitchen faucet, garbage disposal and accessories less stressful Thank you Gladstone Homedepot
                                                by
                                                  • Recommended
                                                  Will keep going to Home Depot
                                                  Excellent customer service of staffs.
                                                  by
                                                    • Recommended
                                                    Great Experience
                                                    It was a great experience, all were pleasant and helpful. EVERYONE was great. Old 0ike Road Gladstone is truly the best store!!
                                                    by
                                                      • Recommended
                                                      Customer service
                                                      It is always a joy to come to this store when you have employees that are so attentive to the customer needs I will always come to this store as a representative of my company because of the employees Peter Brian Michael Craig Gregory Becky 1 Becky 2
                                                      by
                                                        • Recommended
                                                        Super helpful!
                                                        Manager James showed us exactly what we needed and gave us insight about how to make our plumbing job easier. We employed what he said and it was a breeze! We are so grateful!
                                                        by
                                                          • Recommended
                                                          Love this location!
                                                          Everyone was so nice and I was able to find everything I needed for my project. Thanks Rebecca for all your help!
                                                          by
                                                            • Recommended
                                                            Great Customer Service!
                                                            I spoke to Kelsy regarding my need for a new dishwasher over the phone, then met with her in person. She researched my needs and presented several options for my consideration. I was impressed with her great customer service!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 447 reviews

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