#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(920)997-4402
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
653 N Westhill Blvd
Grand Chute, WI 54914
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.8 out of 586 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (586)
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Showing 1-30 of 586 reviews
Great store!
I’ve been buying a lot of Milwaukee tools since I started my handyman service. There is a Milwaukee rep by the name of Josh who has been extremely knowledgeable and helpful. He shared his phone number with me so for example, I asked him if Milwaukee made a laser for leveling projects and he helped me this morning with my questions via text. I stopped by the store and bought the top of the line model after talking with an amazing associate by the name of Jesus. Jesus took the time and researched the two models I was looking at and so far the laser looks amazing! Keep it up Home Depot. You’re gaining my loyalty, very quickly!
by
    • Recommended
    Helpful and Kind in Millwork
    Jim in Millwork is the best! I called his department after starting project at another store, he quickly took the project over and got the information needed to proceed. Knowledgeable, helpful and understands you’re making a bigger purchase and you want what you want for your home improvement project. Provides you with options, follows up and goes above and beyond.
    by
      • Recommended
      Great employee experience!!!
      The two employees that I worked with did a fantastic job getting the delivery time that I needed!! They went above and beyond to make sure that the delivery company also knew! Ashley and Sammie were great!! Thanks girls!!!
      by
        • Recommended
        Home Depot Grand Chute
        Love the curbside pickup.
        by
          • Recommended
          Great customer service ⭐️⭐️⭐️
          We were looking for a specific product, and Larry was able to identify the exact product based on my vague description. He went out of his way to help us. I have never received such great customer service. I would highly recommend this store!
          by
            • Recommended
            Friendliest staff around
            Every associate I encountered was kind and friendly. Carla, Ethan, Rod, Sammy, Mike, Chad, and Joan all ask how they could help me find what I needed throughout my shopping trip. I've been to other stores where I've been completely ignored by countless associates. Brian and Trey in garden helped me find the right lawn mower and trimmer. Malachi got me set up with HVAC services, and Bobby was very kind at self checkout. I would drive out of my way to shop at the Grand Chute Home Depot.
            by
              • Recommended
              Home Depot - Grand Chute
              We recently purchased flooring from Home Depot. We worked with Alyssa L and she was very thorough & was able to provide us with exactly what we needed.
              by
                • Recommended
                Excellent customer service
                Staff saved us from a 219.00 plumbing bill. So helpful. Definitely above and beyond.
                by
                  • Recommended
                  Wonderful Experience
                  I have a touch lamp that I have had for over 20 years. Recently it stopped turning on and off when I would touch it. I found out that it needed a replacement control box. I purchased a new one from the Kimberly Home Depot. Chad at the Grand Chute Home Depot replaced the old control box with the new one, and now my touch lamp works correctly. This lamp is very important to me, and having it work properly means a great deal to me. Thank you, Chad. 🙂
                  by
                    • Recommended
                    CUSTOMER SERVICE
                    JEANNETTE AND VANESSA WERE AWESOME IN GETTING OUR ORDER FIGURED OUT. THANKS
                    by
                      Ask for Mo
                      I had the honor of being assisted by the greatest Home Depot associate in history. Mo is the best.
                      by
                        • Recommended
                        Ample Supply
                        Happy to find a great selection of window blinds at the Appleton West Store. Helpful employees.
                        by
                          • Recommended
                          Helpful
                          Picked up a lawnmower cart. It was stored on the top shelf needing the forklift to get down. Josh and Tray were helpful in getting it down and loading it into my truck.
                          by
                            • Recommended
                            Excellent Sales Reps
                            Everyone was extremely helpful
                            by
                              • Recommended
                              Flooring
                              Cathy in flooring went above and beyond helping me with what I needed. She not only helped out with what I needed but she also saved me money by explaining to me why I did not need to get all the items I was purchasing.
                              by
                                • Recommended
                                Great Experience
                                An employee in hardware was very helpful. I found exactly what I needed.
                                by
                                  • Recommended
                                  purchase of a fourth freezer
                                  So far I have been very happy with our freezers. Zach, Larry, and Cindy were totally awesome. Thank you very much.
                                  by
                                    • Recommended
                                    Pro deck
                                    Tony Hogsett was very helpful at the pro deck on decking. I hope there's more people like him in the store
                                    by
                                      • Recommended
                                      great customer service
                                      Team did a really nice job supporting my return and in store expereince
                                      by
                                        Vinyl flooring purchase was pleasant
                                        The associate that helped me with my 1st purchase of vinyl flooring was very knowledge of the install process and shared her tips and tricks to make it a success!! She took the time to make sure I felt comfortable with my purchase, measurements and the install process. It was a breath of fresh air compared to other retail stores where they don't even take the time to say hi! Great job Grand Chute store and Alyssa L!!
                                        by
                                          • Recommended
                                          Incredibly amazing experience!
                                          I showed up at 8:30PM (2 days in a row) in search of a new tool chest. As much as I did not want to be the person that walked in shortly before close, unfortunately, I was, as it was the only time I could make it there. The employees were so friendly and helpful and not one of them made me feel rushed! They were amazing and helping me find exactly what I needed and they even loaded it up after close. I'm not encouraging showing up shortly before they close, but I do want to recognize that not many retail stores that I've visited have employees that are this friendly and willing to go the extra mile to make sure they guarantee customer satisfaction! Home Depot in Grand Chute, WI is an awesome place to shop!! They have excellent customer service! I'm so excited to try out my new tool chest! I'm extremely satisfied with my entire shopping experience at the Home Depot! Five star service all the way! Highly recommend!!
                                          by
                                            • Recommended
                                            Great store!
                                            We purchase many of our construction products from this Home Depot. Staff is very helpful and knowledgeable about products.
                                            by
                                              • Recommended
                                              Champion Wood Splitter
                                              Excellent product! I highly recommend this 27 ton splitter to anyone!
                                              by
                                                • Recommended
                                                Knowledge and thoughtful
                                                Josh was extremely knowledgeable about everything I was purchasing and answered all of my questions about the battery powered snow shovel that I was looking at. He said he was going to buy his Dad one as well, but they had sold out. They had just gotten 3 in today and he said I should grab one before they sold out again. He also grabbed a cart for me because I had only come in for one thing, but I inevitably had my arms full. Thank you Josh! Keep up the great work! The cashier, Jeannette, was also very pleasant! She told me how much she liked her job and pointed out how nice the wreath was that I had gotten for my wife. Thank you Josh and Jeannette! You made my Home Depot trip great!
                                                by
                                                  • Recommended
                                                  Milwaukee Tool
                                                  Excellent selection of Tools. I was looking for Brushless Grinder. Excellent price. Jesus was great to work with, very knowledgeable. Appreciate his help.
                                                  by
                                                    • Recommended
                                                    Knowledgeable and experienced service!!
                                                    Looking for a sawzall. Robert Hendon was terrific! Excellent attitude and really knows how to provide great service!
                                                    by
                                                      Great customer service for return
                                                      Bradley went above and beyond to allow us to return an item.
                                                      by
                                                        • Recommended
                                                        Great service - super friendly staff
                                                        I had to run in for a lawn sweeper. The service desk called Nate and he came over right away to help me. He helped load it onto the cart, stood at the checkout with me and then loaded it in my vehicle. So appreciate the service I receive there.
                                                        by
                                                          • Recommended
                                                          Rude employees
                                                          We asked several employees for help, and either ignored us, or simply said no.
                                                          by
                                                            Amazing store for a DIY'er and the Staff is awesome too!
                                                            Disabled Combat Vet here, went in for storage solutions, scooted out with everything I needed and then some. Staff was amazing and patient with me as I can be a little extra sometimes! lol. But I really enjoy going to this store!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 586 reviews

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