#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(541)226-0117
Tool & Truck Rental(541)226-0115
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
111 Northeast Mill Street
Grants Pass, OR 97526
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Customer Store Reviews

  • 4.6 out of 797 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (797)
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Showing 1-30 of 797 reviews
Log Splitter Purchase
Just used for a test run and had great success. What a difference from the hand slung splitting mall.Works with ease and almost fun to use.
by
    • Recommended
    Horrible customer service
    The cashier who was attending the self-checkout registers (Jennah) was extremely rude and very unhelpful. She also did not know product location and/or availability. She was not busy at all, as we were the only customers checking out at that moment. We had to ask other employees who helped us immediately by telling us what aisle and was very eager to assist.
    by
      Great customer service!
      The woman in tools was knowledgeable about Ryobi tools (past models and present) and helped me tremendously. Saved me some money. Also, Kimberly Berlinghoff in flooring helped with an appliance and got me fixed up with a new refrigerator and both were pleasant all the while!
      by
        • Recommended
        1 found this review helpful
        Excellent customer service!
        Richard G at the Grants Pass.store was amazing, helped me purchase, pay for and then load a riding lawnmower into the back of the truck! I didn't get the names of the other employees, the woman who checked.the stock and the man who unloaded ot from the truck. Exceptional teamwork!
        by
          • Recommended
          1 found this review helpful
          Hard job made easy by Home Depot employees
          The employees in the garden center made my hard job of loading and purchasing a bulk amount of river gravel easy and fast. Happy attitudes, lots of muscle and a great bulk price made this project a success.
          by
            • Recommended
            1 found this review helpful
            5,000 $ Gift Card
            Terry went above to help in the time of need, in Grants pass Oregon
            by
              • Recommended
              1 found this review helpful
              Fun to shop
              I have enjoyed every item I purchased this past 3 years.
              by
                • Recommended
                Home Depot employees care if you get what you need and know what products they have
                We got the worlds greatest hot water heater last fall. The ONLY one that could replace our 27 year old one capacity-wize and fit into the smallish carport closet. We have more hot water than we can use!
                by
                  • Recommended
                  Covenient place to find lots of different home and garden products
                  The hours are good for both professionals and homeowners.
                  by
                    • Recommended
                    A great Store and employees
                    This is the best Home Depot that I have ever been in. And there’s at least four in the town that I live In. This Home Depot in Grants Pass beats those where I live by 1 million
                    by
                      1 found this review helpful
                      Neomi in Gardening was a great Customer Service Rep!
                      I bought a bag of gravel and Neomi noticed there was a hole at the bottom of the bag. She came out of her booth, rolled the bag over and taped the hole up, telling me she didn’t want it to leak in my car. She then gave me a discount because some gravel had leaked out! What an amazing display of caring for a customer because she didn’t want gravel leaking into my car! Above and bedtime the call of duty!
                      by
                        • Recommended
                        1 found this review helpful
                        Consistent!
                        I have been in this particular store many times and gave found the staff is consistently knowledgeable, consistently helpful, and consistently friendly! They are always ready to answer questions in every department. I am extremely thankful for each and every member if the team.
                        by
                          • Recommended
                          1 found this review helpful
                          Appliances - Heather
                          Heather was extremely helpful and patient as we selected several appliances for our kitchen. Thank you!!
                          by
                            • Recommended
                            shopping
                            I got a great select of wood trim to add to the furniture I am upcycling
                            by
                              • Recommended
                              Great Selection
                              Always have what I need and easy to get in and out quick.
                              by
                                Customer Services
                                by
                                  • Recommended
                                  they have everything store.
                                  I love the store. I am there every week for something. Maybe just little things, but I know i can find it there.
                                  by
                                    • Recommended
                                    I love my "Homie" Depot (that's what I call it to my friends)
                                    I'm super excited to plant my Lemon Tree along with the many other flowers and plants that I have purchased through Home Depot.
                                    by
                                      • Recommended
                                      Friendly and clean store.
                                      We have found that shopping in our local Home Depot in Grants Pass has been a great experience. The staff is friendly and helpful. The store is clean and well organized.
                                      by
                                        • Recommended
                                        1 found this review helpful
                                        great store to shop at
                                        I am really glad that we shopped at this store for our home improvement needs. They had everything that we needed and were very helpful when we asked questions.
                                        by
                                          • Recommended
                                          New Home Shopping
                                          Overall good experience. I am excited to remodel my new home.
                                          by
                                            • Recommended
                                            As always.....a dandy store
                                            Good selections in the Garden/Nursery section. Cheerful/helpful employees. Been going there for years.
                                            by
                                              • Recommended
                                              1 found this review helpful
                                              hard to find any assistance
                                              I frequent this store and spend a fair amount of money there but have learned to not count on customer service on the floor. Staff are either too busy helping other customers or too bust cracking jokes with the fellow employees.
                                              by
                                                fast check out
                                                when we got inline to check out, several persons were in front of us, you opened another check out lane and made the check out faster
                                                by
                                                  1 found this review helpful
                                                  stock
                                                  Had every thing I needed even if it takes me 3 trips.
                                                  by
                                                    • Recommended
                                                    Shawna was awesome
                                                    Shawna in special services was awesome.
                                                    by
                                                      • Recommended
                                                      1 found this review helpful
                                                      Kitchen remodel
                                                      In the market to remodel your kitchen? Carly is the one you are looking for. Carly has the knowledge and know how to make designing a kitchen seen a breeze. Carly is blessed with creative skills.
                                                      by
                                                        • Recommended
                                                        1 found this review helpful
                                                        Welcoming kind staff that are super helpful
                                                        I went in for a few items, one being basic primer. Staff helped me choose a primer/paint combo and a perfect warm shade of white. Happy I got the advise or my job would have been harder and the basic white should have been too bright.
                                                        by
                                                          • Recommended
                                                          1 found this review helpful
                                                          Updated review
                                                          As time goes on (and I’ve done a lot of shopping here), this store has gone from bad to super good with respect to efficiency and quality service.
                                                          by
                                                            • Recommended
                                                            1 found this review helpful
                                                            Best place to buy tools
                                                            Casher very cool person
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 797 reviews

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                                                              Pro Service Desk

                                                              (541)512-3262

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 7:00am - 8:00pm