#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(516)560-2384
Tool & Truck Rental(516)560-2390
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Location
172 Fulton Ave
Hempstead, NY 11550
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Customer Store Reviews

  • 4.5 out of 372 reviews
89%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (372)
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Showing 1-30 of 372 reviews
Amazing customer service
Today was extremely busy at the Home Depot in Hempstead due to it being memorial day weekend. The cashier was extremely friendly. I was greeted on my way in and on my way out to my car with a very heavy load I was stopped by one of the employees who asked me to pull my car around so he could help me load up my car. This is definitely not the norm and I was extremely grateful! I have had nothing but excellent customer service from the Home Depot on Fulton Avenue in Hempstead!
by
    • Recommended
    Great Store
    I worked for this company from 1991 till 2000. This store in particular the Hempstead Home Depot has consistently had great staff, great in stock conditions, and a great overall shopping experience
    by
      • Recommended
      Normally the products are very good.
      I bought a stove two years ago and the oven part is not functioning. For that I would not buy any appliances from Home Depot.
      by
        • Recommended
        Continue to have sales help that’s important to our shopping experience
        I went to another hardware store and I wasn’t able to get the help that I needed. I came to Home Depot and they was able to help me.
        by
          • Recommended
          Helped with Eagle project
          James the manager helped me a lot thank you
          by
            • Recommended
            Great shopping experience
            Dawn is a great sales associate and very personable and helpful!!
            by
              • Recommended
              Rude cashiers
              Do not go here ! Go to other Home Depot’s ,very rude employees
              by
                Store personnel is sub-par and NOT helpful and apathetic.
                Not a pleasant experience with store personnel, one employee was joking with another employee about "yelling at customers" when I was exiting the store, yuck, yuck. They are apathetic and unimpressive.
                by
                  Cashier was very friendly
                  The cashier saw me staring at the self checkout. She called me over and pleasantly chatted with me while she was checking out my items.
                  by
                    • Recommended
                    Window Installation
                    The installers did a great job. I am please with the result. Though at the beginning they were moving slow. The job took 5 days .
                    by
                      • Recommended
                      Some employees are not pleasant
                      Some employee are not pleasant, not willing to help and show distaste when asked to help. One employee name Ben got nasty with customers and pulled his gate pushing a customer’ a cart out of the way while the customer was still holding the cart. Ben complained that he had to work too and customers are preventing that. His sentiments were that customers are stopping him from working by entering his area when he needs to get things done.. he was upset that customers were not trying to find things themselves but asking employees for help. Ben was having a rough day and boy did he let us know. The manager was told about the situation but she didn’t even ask who the employee was.
                      by
                        Great Items and Customer Service
                        Love Home Depot,they do have some stuff a little pricey but they do have all the stuff that i needed for my garden.Amazing Customer Service and everything else went smoothly with my purchase
                        by
                          Friendly, knowledgeable staff
                          Sometimes we pro customers may be having a not so bright day. And one smile, one good greeting from the first stop of the day can change everything. This was my experience, that one greeting from a professional associate at home depot did not only enhance my purchasing experience, but also made my day. Cheers Alicia thank you for being a PRO.
                          by
                            • Recommended
                            Great store
                            Home Depot sales representatives always happy to helped
                            by
                              • Recommended
                              GREAT WORK FROM CUSTOMER SERVICE
                              NEEDED TO PURCHASE A GE DOUBLE OVEN AND THE ASSISTANCE OF THE CUSTOMER SERVICE PEOPLE WAS OUTSTANDING.
                              by
                                • Recommended
                                Stellar Customer Service
                                I came in for a simple return and purchase and had a very positive experience. I was assisted by Terran in customer service and she greeted me with a great big smile and asked me to continue shopping at this location. There should be more employees like her.
                                by
                                  • Recommended
                                  I believe that the store should have more knowledge Associate on the selling floor that knowledge their products on their assigned department
                                  I was trying to buy a charcoal grill I was told that they where 9 grills but on the selling floor there where 2 scratch ones but they had more in the back but there was none but they ran the transaction and wanted to give me the scratch one when I specifically said that I didn't want the scratched one. Waisted my time about an hour. I want to the Elmont store they show me the display one but they had more but it could be anywhere and I found it in the garden myself it was cover in plastic no scratches at course when I got it home it was a returned item that was used how can some one put something like this one the selling floor it was greasy inside. Is there no more work ethics, on how people work anymore.
                                  by
                                    • Recommended
                                    Employees
                                    Sometimes when you go a little bit Father and I’ll courteous it is more than welcome to buy the customers I’m in customer service and I know that being courteous is not something Everyone does 95% of the employees at the store do it
                                    by
                                      very rude and unprofessional
                                      Went to get a piece of wood cut, worker, named I believe Norman said Do it yourself. I said I did not want to cut the wood myself and could he get someone to cut the wood of me. He walked me over to the location where the wood was able to be cut and again said Do it yourself. I want to look for a manager and found a supervisor that I assume talked to this person, because he then begrudgingly, cut my wood. He was very rude and unprofessional throughout the whole process.
                                      by
                                        finding help on garden area
                                        Don't expect to find anyone to help you in this department, i found one guy on in the area and he was swamped trying to help many. check out was a disaster, ONE LONG LINE, and the self check out line was bogged down with people NOT knowing how to operate the machine and no help to help them/ Frustrating at best
                                        by
                                          Cashier was the best!!!!!elizabeth
                                          She was everything a perfect employee could be. AAAAAA++++++
                                          by
                                            • Recommended
                                            Sunday
                                            Extremely Happy Jo ann , Hosea and Gilbert were very patient and helpful.
                                            by
                                              • Recommended
                                              Fantastic
                                              Everyone is helpful, go out of their way to help you, cheerful, knowledgeable and I can keep going with praises.
                                              by
                                                • Recommended
                                                Great Work Hern!!
                                                Hern was very helpful and polite. Made me appreciate him enough to write a review.
                                                by
                                                  • Recommended
                                                  Great customer service
                                                  This morning I was unsure about a product I needed to purchase. A store representative, Dawn, helped look up the item and direct me to where it was located.
                                                  by
                                                    • Recommended
                                                    Friendly workers
                                                    I'm happy with the customer service I recieve here.
                                                    by
                                                      • Recommended
                                                      Good Customer Service
                                                      I have been be satisfied with the purchases made at this location. The products were not cheaply made and have been functioning well so far. The customer service is fantastic, particularly when the Manager Lakizzy or Audrey is working. Knowledgeable, courteous, and friendly, this is why I go there.
                                                      by
                                                        • Recommended
                                                        Warm ambience and great staffs
                                                        I get satisfied every time, with both service and product.
                                                        by
                                                          • Recommended
                                                          Great shopping experience
                                                          Hempstead Home Depot is doing everything right. Kudos to the store employees and management.The employees were super pleasant and helpful!
                                                          by
                                                            • Recommended
                                                            exceptional floor cleaner
                                                            Bruce Floor Cleaner is a product, I've used for over 20 yrs. I have laminate floors and this product really does the job of getting the floors clean.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 372 reviews

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