#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(517)552-5609
Tool & Truck Rental(517)552-5610
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
3330 E Grand River Ave
Howell, MI 48843
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Customer Store Reviews

  • 4.7 out of 552 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (552)
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Showing 1-30 of 552 reviews
Your survey is to long I have lost interest. If this doesn't work I will just close the page.
Your survey is to long I have lost interest. If this doesn't work I will just close the page.
by
  • Verified Purchase
  • Recommended
We had a great experience with our sales person, Deanna Golinske, She was very informative and he...
We had a great experience with our sales person, Deanna Golinske, She was very informative and helpful. Assuring us that we could get our Refrigerator delivered to our place up north! She is a great
by
  • Verified Purchase
  • Recommended
Typical big box store visit. Clean, well stocked in light of today's supply issues, but as in the...
Typical big box store visit. Clean, well stocked in light of today's supply issues, but as in the past when I've come here, no one asked if I needed help, and the only person to greet me was a nice young man in the lot doing shopping carts. Though I live close to this Home Depot, for the last several years I've used the Brighton one as my go-to place to shop. Staff seems friendlier, more helpful, and more plentiful at times.
by
    The Howell store always seems to have what the other stores in our area don't. The folks at the t...
    The Howell store always seems to have what the other stores in our area don't. The folks at the tool rental center are always knowledgeable about the tools and equipment and willing to help. This is a great Home Depot.
    by
    • Verified Purchase
    • Recommended
    Helpful employees and very knowledgeable.
    Helpful employees and very knowledgeable.
    by
    • Verified Purchase
    • Recommended
    I felt so refreshed being able to get all of the items I needed in one place with the help of the...
    I felt so refreshed being able to get all of the items I needed in one place with the help of the associates. Thank You!
    by
    • Verified Purchase
    • Recommended
    Professional, patient and helpful people made my recent trips to the Howell Home Depot extremely ...
    Professional, patient and helpful people made my recent trips to the Howell Home Depot extremely pleasant! This store is pet friendly. My Sassy Girl was delighted by the attention too!
    by
    • Verified Purchase
    • Recommended
    I get much better customer service at the Fenton store.
    I get much better customer service at the Fenton store.
    by
    • Verified Purchase
    • Recommended
    The associates were very helpful and cheerful.
    The associates were very helpful and cheerful.
    by
    • Verified Purchase
    • Recommended
    I was shopping for garden flowers and plants today. Based on the on-line reviews I checked befor...
    I was shopping for garden flowers and plants today. Based on the on-line reviews I checked beforehand, I went to the other big store in town. I was very disappointed there. So, I went to Home Depot. What a difference! I totally have to disagree with the reviews! Home Depot had an excellent selection! And I was very happy with the associates there who were so friendly and helpful. I will always chose Home Depot over the other store in the future.
    by
    • Verified Purchase
    • Recommended
    I love my local Home Depot. They are always helpful and friendly. Wish all stores were like Home ...
    I love my local Home Depot. They are always helpful and friendly. Wish all stores were like Home Depot.
    by
    • Verified Purchase
    • Recommended
    I prefer the Howell store over the Brighton store, even though the Brighton store is a shorter dr...
    I prefer the Howell store over the Brighton store, even though the Brighton store is a shorter drive for me. The Howell staff is friendlier and I like the layout of the store over Brighton,
    by
    • Verified Purchase
    • Recommended
    I am much more at home in the grocery store than a home improvement store - but fortunately you h...
    I am much more at home in the grocery store than a home improvement store - but fortunately you have employees like Justin that take that into account and will take care of you. Great experience and so far you have always had everything I've needed - thanks!
    by
    • Verified Purchase
    • Recommended
    The staff was all very nice and asked if I needed help finding what I was looking for, Collin was...
    The staff was all very nice and asked if I needed help finding what I was looking for, Collin was very helpful especially, he helped show me different potting soil options and pick the best one for my needs! He even helped with loading it into my car! 10/10 customer service skills from this gentleman, definitely will come back in the future as well!
    by
    • Verified Purchase
    • Recommended
    Miquel and Kathleen were very helpful to me today. I had a couple issues with products I had purc...
    Miquel and Kathleen were very helpful to me today. I had a couple issues with products I had purchased from Home Depot and they went out of their way to make it right.
    by
    • Verified Purchase
    • Recommended
    Love the Howell Home Depot. Scott & Ann Marie in Flooring are beyond helpful and friendly. Ver...
    Love the Howell Home Depot. Scott & Ann Marie in Flooring are beyond helpful and friendly. Very knowledgeable on product and installation.
    by
    • Verified Purchase
    • Recommended
    Casey in lawn and garden goes above and beyond to be accommodating. Definitely go see him if you...
    Casey in lawn and garden goes above and beyond to be accommodating. Definitely go see him if you need anything.
    by
    • Verified Purchase
    • Recommended
    helpfull employees thruout store
    helpfull employees thruout store
    by
    • Verified Purchase
    • Recommended
    Associates were very friendly and especially helpful. Went over and above to help me out. Will co...
    Associates were very friendly and especially helpful. Went over and above to help me out. Will continue to shop Howell Home Depot.
    by
    • Verified Purchase
    • Recommended
    Warning for anyone returning empties to exchange 5 gallon bottles of water! I was treated poorly...
    Warning for anyone returning empties to exchange 5 gallon bottles of water! I was treated poorly by the cashier at check-out in the garden area. You have 5 gallon water exchanges at the exit at the front of the store. I put two empties in the receptacle and put two more bottles on my cart, and proceeded to do more shopping in the store, ending in the garden area outside, where I parked and where I purchased two bags of vigoro river pebbles. The cashier basically accused me of stealing the bottles and lying about the exchanges to pay a lower price for "exchange." I volunteered to get out of line and step aside while her manager reviewed the video tape to see me walking in with empty bottles and exchanging. "No" she said, "Next time just find someone and tell them you are exchanging so we know." Um, the bottles are at a busy EXIT, with staff all around helping other customers. I don't have time to track them down and they don't have time to do such a silly thing. I was super embarrassed at check-out, like I was stealing when I was not!
    by
    • Verified Purchase
    Ioana was exceptional!
    Ioana was exceptional!
    by
    • Verified Purchase
    • Recommended
    Knowledgeable, friendly sales representatives. Great experience working with Christine, applianc...
    Knowledgeable, friendly sales representatives. Great experience working with Christine, appliance specialist.
    by
    • Verified Purchase
    • Recommended
    The store has the friendliest helpful staff, there's always sufficient stock, and the prices are ...
    The store has the friendliest helpful staff, there's always sufficient stock, and the prices are clearly marked for all items. I pre-shop around online and usually find Home Depot to have better prices than other home improvement stores. I like how the online site even tells you the aisle and bay no. and approx. how many of the item they should have in stock. Way to go Home Depot!
    by
    • Verified Purchase
    • Recommended
    Great store and wonderful sales person Christine Maslak in the appliance department that helped u...
    Great store and wonderful sales person Christine Maslak in the appliance department that helped us with our fridge purchase. Everyone at the store was very friendly and helpful.
    by
    • Verified Purchase
    • Recommended
    Excellent customer service! I came in late to get a new sump pump and had no idea what i needed....
    Excellent customer service! I came in late to get a new sump pump and had no idea what i needed. Gary in plumbing was so kind and helpful. I left with everything I needed and now i have a running sump pump! Thanks Home Depot and thanks Gary!
    by
    • Verified Purchase
    • Recommended
    Anna from kitchen design really helped me with our kitchen remodel. From picking out the cabinets...
    Anna from kitchen design really helped me with our kitchen remodel. From picking out the cabinets, layout, where to put all of the spacers, and countertops. She really went above and beyond guiding me through the entire process. I can’t wait until our kitchen is completed. Anna has made the design process fun and exciting instead of daunting and scary.
    by
    • Verified Purchase
    • Recommended
    Team members were helpful and very friendly. Products were in stock.
    Team members were helpful and very friendly. Products were in stock.
    by
    • Verified Purchase
    • Recommended
    Store is clean, people are friendly, Mary C at self checkout is especially friendly and made us l...
    Store is clean, people are friendly, Mary C at self checkout is especially friendly and made us laugh.
    by
    • Verified Purchase
    • Recommended
    Christine Maslak was great! She helped us decide which appliances would work best for our kitchen...
    Christine Maslak was great! She helped us decide which appliances would work best for our kitchen and graciously answered all of our questions.
    by
    • Verified Purchase
    • Recommended
    It looks like this home depot is a one man show in the paint department. While there were 4 supe...
    It looks like this home depot is a one man show in the paint department. While there were 4 supervisors watching behind the customer service desk, one person was helping 7 people at once. The paint guy did an excellent job!!! If it was my store, I would make sure my supervisors were helping mix paint. Not just standing around.
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 552 reviews

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