Reviews for Hurstborne Rd #2301

I bought a product that had a missing part even though the box look undisturbed and original. LeAnn, the head cashier, was all over it and got the problem solved right away with a replacement.

Our refrigerator died two days before Christmas and the model we want to replace it is on backorder for 3 months. Found temporary solution of two small units, one for cooling and one for freezing, to last until new unit is available.

2 or 3 employees randomly came up to me and asked if I needed assistance with anything. I normally need help and end up walking the entire store trying to track someone down at other home improvement stores. It was such a refreshing experience!

In a world where customer service is disappearing faster than the items on the shelves, I had to give this quick review and shout out to a customer service employee at our local Home Depot. Thanks so much Sara Ann for your over the top customer service. I so much appreciate your help , Dan

The employees here were so nice! They made me feel very welcome! I definitely enjoy shopping here it’s always a good experience.

Before you buy elsewhere, you owe it to yourself a favor a give Home Depot a try . . . ask for Danielle Marsh; she's wonderful!!!!

Even though we have used Home Depot multiple times for home improvement projects this was by far our best experience ever!

I bought a upright freezer! The day your computers crashed ! It took a long time to make it happen! So thank you all for your help! Happy Holidays to you and your family!

Bought this kwik set lock to replace one on door from house to garage. Went to several stores looking for a brass one. Only Home Depot had the brass in a quick set !

The store had 4 plastic storage containers on the shelf, but no lids.

xIts nice to hav a store with the right products on hand

Help me find everything I need

Very helpful staff with lots of knowledge about the areas they are work in! I never leave this store empty handed and always look forward to coming back for help with my next project! AMAZING customer service!

The staff was friendly, welcoming and knowledgeable. Don in the Millworks lumber department was able to meet and exceed my expectations in assisting me with my building supply needs.

Store is always clean and location is convenient. Prices are higher than other stores and sections are limited..have to order online for most products to be delivered to my store location.

Great inventory everything homeowners and professionals need online purchasing is out of this world

I bought a roll of screen, it supposed to have 25ft by 72inches, When I used it it just finished at 10 ft!!!, I took the stuff to the store and they said they can not do anything about it Terrible customer service, I would have a tape measure with me ad open a roll in the store and measure it before I pick it to make sure it is correct

I'm in this store weekly...sometimes daily. Super friendly staff and always has what I'm looking for or will offer to ship it to my home.

Great store friendly employees who will willingly take you right to things your looking for, and you always find great things on sale. I'll always go back to this store Everytime were in need.

this store is always ready to open at 6am

Mrs. Jackie is a cashier at this home depot and she is exactly what we need in this world right now, extremely professional,friendly and just a good person in general!!!

This store always have knowledgeable staff... and available when I walk in....friendly as well. store is clean...!

Had a great experience

Super funny, informative cashiers, greeted at the door, excellent store all around

Very clean and always well stocked.

Great employees in each department. One actually paused while sweeping the floor to say “Hello.” Our cashier, Don, was very helpful.

They treat young black female veterans differently

Just be aware that you’ll not have any help if any at all. There always seems to be no associates that can Homer (HD’s customer service ward to employees) you through any rough edges you might run into at this and most HD stores.

This is Home Depot is the definition of what a hardware store should be. Always someone at the door to say hello, Store manager is always walking the floor every time I’m there, cashiers are always on point. I will drive past competitors to shop here. The online pickup service is great when I need to utilize it. I still prefer walking in the store but use from time to time.

Train the cashiers on customer service. Low rating because of poor customer service with a return.