#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(619)527-5504
Tool & Truck Rental(619)527-5510
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
355 Marketplace Ave
San Diego, CA 92113
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Customer Store Reviews

  • 4.5 out of 670 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (670)
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Showing 1-30 of 670 reviews
terrible cashier experience
visiting from out of town bought fresh flowers for my mom, terrible employees and really bad experience with Reginal the cashier person.
by
    Nancy was great
    Nancy my cashier was very helpful and knowledgeable. She went above and beyond her duty as a cashier. She helped me with filling out and Home Depot credit card. She even called them to see if I qualified for the card. Nancy was the best.
    by
      • Recommended
      Diversity of Professionals
      As an amateur, I shopped at Home Depot looking for five items that I described to the employees what I needed and the Home Depot professionals (employees) handed me one of the items and told me the aisles to find the other items. Home Depot had all the products I needed.
      by
        • Recommended
        It's MY Home Depot
        This is where I go. I know where to find what I need. The staff are professional. Always helpful.
        by
          • Recommended
          Has plenty of product throughout the store
          I bought good fire alarms for a good price.
          by
            • Recommended
            Worst Store
            People are not friendly staff is never available to help never has inventory.
            by
              Always moving stuff around. Very frustrating.
              For years every store that I go into, they’ve been moving stuff around and it’s impossible to find stuff without having to ask in associate where things are at. It’s a big waste of time I know they do it for marketing but it’s very frustrating for trade professionals who use Home Depot on a daily basis
              by
                • Recommended
                Love this store!
                I come to this store all the time. They are always nice, accommodating, patient, willing to teach, and sociable. Today was extra special tho’! I had a difficult return, my fault not theirs, and Kia and Roteshia were extra kind and so so nice about it. So HUGE shout out to these two women, thanks sooooo much and keep up the magnificent work. Home Depot should be proud to have both of you!
                by
                  • Recommended
                  Easy in and out
                  It's right off the freeway
                  by
                    • Recommended
                    An excellent store for everyone
                    Everything I have bought is of great quality, I have never returned anything, although I know I can, it is my favorite store
                    by
                      • Recommended
                      Great Staff
                      Always feel welcome, always stock
                      by
                        Very Friendly
                        I went to the Home Depot on broadway in lemon grove very poor service , no help , workers sent me on a wild goose chase looking for a product, and than when I went to check out very bad stood in line at self check out for 10 minutes only to find out they don’t except cash, was sent to a cashier that had one customer. But after 10 minutes there put product down and left it seems like they are very helpful there to all the contractors but not just a person trying to buy something for their own home
                        by
                          • Recommended
                          Rude employees
                          just asking a simple questions, and some employees do not care or just response " go to aile #".
                          by
                            • Recommended
                            Look for Karen at the registers, Tall woman with a beautiful smile for everyone!
                            I went into the store 2 weeks ago and Karen turned a very sad day into a happy one with her concern, smile, and genuine willingness to help!
                            by
                              Hey, it's Home Depot. Whaddya' expect? It's not the Ritz Carlton! But we are especially pleased with this Home Depot.
                              This is our favorite Home Depot. For some reason, the associates here are far more friendly than other Home Depots. Not sure why. Whatever. We much prefer to come to this store. Plus there is a Long John's Silver right across the parking lot. What more can you ask for?
                              by
                                • Recommended
                                Great service
                                I bought a Royobi cut off saw which did not match the sale promotion, but had the same product number. Clerk was helpful in seeing the discrepancy and made a price adjustment. Very much appreciated.
                                by
                                  • Recommended
                                  Worst Garden Cashier ever!!!
                                  Products barcode missing and that gave Desmond the power to start checking other customers out..After waiting in line only to wait again.. Very rude, Dezmond Bynum horrible Cashier rude and refused to call a manager while smirking.. Never had any issues at Home Depot
                                  by
                                    Lumber
                                    I didn’t get his name but he was great. He answered all my questions and pointed me the right direction for all the supplies I need for my project. Everything from the right wood to the right screws and things of which I already forgot the names of. Thank you for being so helpful.
                                    by
                                      • Recommended
                                      Outstanding Customer Service
                                      Experiences with staff is consistently outstanding at this location.
                                      by
                                        • Recommended
                                        Alicia cashier at Imperial store is great
                                        Cashier Alicia knows her stuff
                                        by
                                          Don’t lose your property here….
                                          ….they will make you wait almost an hour to give you back your property!
                                          by
                                            Sweat shop
                                            Couple weeks back seen a manager of the store (Dora) harrass an injured associate. Dora then ordered this associate to jeopardize her safety and walk on a broken foot. Does Home Depot condone this type of behavior?
                                            by
                                              Great Customer Service
                                              TImes R Changing. The Customer Sevice is getting 100% Better in this store. I only shop here 3 times a week and they get better with every day that passes . The guys in Lumber are 100% Awsome. Carlos and Henry , YOU GET REAL CUSTOMER SERVICE from these guys !! No BS here..
                                              by
                                                • Recommended
                                                Great Products
                                                We just bought our GE Dryer with wrinkle free care, and we liked it.
                                                by
                                                  • Recommended
                                                  Rude cashier
                                                  Cashier cant apply military discount.
                                                  by
                                                    INCREDIBLY HELPFUL AND CHEERFUL TEAM!
                                                    Customer for life! Jason, Johnny and Rico went ABOVE AND BEYOND to help me fix a water leak issue. I will never shop anywhere else!
                                                    by
                                                      • Recommended
                                                      Mobility
                                                      Just want to thank you on your choice if the little motorized chairs you supply us with to do our shopping and browsing they are great and always available any time night or day thank you.
                                                      by
                                                        • Recommended
                                                        Good Experience!
                                                        Maria at customer service was really really helpful she made sure to answer all of my questions and help me with my order to make sure that everything was done accurately. Excellent employee!
                                                        by
                                                          • Recommended
                                                          Great customer service
                                                          I always go to Alicia. She gets me in and out quickly. She moves the line. You need more cashiers like her.
                                                          by
                                                            SUPER AWESOME EMPLOYEES
                                                            I WANT TO RECOGNIZED BIG BILL AND DENNY FOR THEIR OUTSTANDING WORK ETIC, THANK YOU GUYS YOU ARE A BIG BLESSING.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 670 reviews

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