Reviews for Irondequoit #1273

The stores employees are outstanding. They not only helped me find exactly what I was looking for, but their involvement in our community makes me want to shop their store even more. Great team!

The associates at the Irondequoit location go above and beyond for their customers. Very friendly cashiers, very helpful associates, they know their products and know exactly where they are in the store. I feel like a welcomed customer at this location and I will go out of my way to always shop this store!!

Unfriendly staff, poor customer service .

Dave on Sunday evening 11/25/18 was “on top of his game”. Very helpful with plumbing questions... WOW. Give this guy a raise $$. Best service I’ve had at a home store.

The products were found easily. I was able to get assistance when needed. The associates were very helpful.

The store was clean and the employees extremely helpful.

I love this store, things are easy to find and they usually have all the items I am looking for.

Most if the people who work there are great and helpful. Never been disappointed.

when you can find someone to help you, they are friendly. i just am a fan of home depot.

The store is clean and atmosphere is friendly and staff are nice.

Does anyone else find that inventory control in this store is atrocious? I go to get three items and they are usually out of one of them. And today they told me they have a rat problem and several snack bags had been punctured. We deserve better,

Friendly staff with all the supplies you need for home improvement

I generally visit this store. This is the first time the service was terrible. Please see survey. I will continue to recommend store even thoughh I was not satisfied with my service

I always shop at home depot. built my garage from here, and gardening supplies. best service and so helpful. brought supplies for bathroom' had no problems exchanging for correct one. had broken ax after a single use, and ax was replaced immediately without any questions. good service and friendly. a very good store.

Stephanie in the Nursery Dept. went out of her way to assist my wife and me. We bought 6 heavy bags of top soil and she asked if we needed help getting them in our car. I said yes (we are senior citizens) and she rang for someone to help us. The person who was gong to help us was busy and Stephanie ran out to our car and put the bags of soil in our trunk. I wanted to tip her but she politely refused-said she was not allowed to accept a tip. Top notch person and employee. I told her she should be recognized for her service but she just smiled and thanked us for coming to Home Depot. Fantastic service by a fantastic employee.

Some employees here are crazy. I wanted to purchase a package of lawn edging for $14.95 in a factory sealed carton that had 40 pieces. The cashier in the outdoor lawn section wanted to charge me $14.95 for each of 40 pieces in the carton. The total bill would have been $646.70. No -I am not kidding. At first , I looked for hidden cameras wondering if this was being taped for a TV show. This was crazy, so I got another package and went to the cashiers inside the store and checked out there!

Sheila in the tile department was so helpful with our project. We worked with her for quite a while and she offered great suggestions and support with locating materials. Wendy at the front desk was also great! We had a complicated order and she worked hard to make it easier for us. She also helped bring stuff to our car!

Please fix this store. Invest in your staff, so your customers don't suffer and go elsewhere.

Best home improvement store. I purchase almost everything from Home Depot (my washer, dryer, fridge, fencing, lighting, doors, stairs, walk way, concrete to make a parking spot, flooring, paint and accessories, and so much more) HD is the best!

Great to find help throughout the store when you need it.

This is a busy exciting store, where you can find anything that you need. The atmosphere is friendly, and you can also run into family and friends while shopping. The Associates are AWESOME hard workers, who have the knowledge of what you may need or want and are READY to assist the customers . Keep up the GREAT work Iron. Home Depot!

The store was nice and clean snd it was so fresh in there the air was blowing and i felt good

Very helpful as soon as you walk in and can find help at every turn.

Bought a lawnmower. A very nice young man got the heavy box off the shelf for us and waited till we were through the buying process to load in car. Many thanks!

have been using this store for over 20 years and have no complaints at all, employees are very friendly and helpful. I will continue using this store long before I use any competition. How about going back to before Tony Stewart drove the #20 Home Depot Nascar race car.

Love this store, associates are very helpful, friendly and competent.

Always easy to find what I need with employees that are happy to help. Great selection and specials are always a plus at this location as well.

It was nice & found everything .

Whenever we need anything to make a repair or improvement in our home or garden we go to Home Depot. They either have what we need or someone there has ideas and suggestions that can be helpful. We feel encouraged when we can make improvements and repairs in an economical manner. Thanks Home Depot for being there for us!

Derrick in the flooring and window department is very knowledgeable, professional, helpful, friendly, and enthusiastic. He greets people with a smile and helps them or at least says, "I'll be right with you." He is also very personable and easy to talk with. He set me up with services.