#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(870)268-7402
Tool & Truck Rental(870)268-7408
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
711 E Parker Rd
Jonesboro, AR 72404
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Customer Store Reviews

  • 4.7 out of 445 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (445)
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Showing 1-30 of 445 reviews
Esther is a great employee!!
Had a great experience with a young lady that helped cut the turf for us, I now have it for my greenhouse.
by
    • Recommended
    Tim and Rick are amazing and incredibly helpful!
    If you have trouble with anything on the Jonesboro location, ask for Rick or Tim. They will absolutely go out of their way to get you what you need!
    by
      • Recommended
      Great Service
      Stocked well and great sale!
      by
        • Recommended
        Great Experience
        Happy with my experience!
        by
          • Recommended
          10/10
          Fast speedy Natalie checked us out was fast
          by
            • Recommended
            Helpful, and friendly
            Everything was labeled, and very organized. I was able to find all the things I need very quickly, the cashiers were very helpful.
            by
              • Recommended
              Great customer service!
              I hope a lot of people are able to experience having Tierney help them out or check them out! She goes above and beyond to help you, is very sweet and nice, and put a smile on our faces after a long, hard, stressful day. I hope this place is paying her what she deserves!! (That being a good pay obviously!) 🩷
              by
                • Recommended
                Customer service
                I would like to thank Madisyn at the Home Depot in Jonesboro ark. She was very friendly and helpful
                by
                  Great Employee Service!
                  Went to order an ice maker for our church. Tyler was a SUPER HELPFUL associate. He was extremely helpful & patient. Got us fixed up in about 15 minutes.
                  by
                    • Recommended
                    Wonderful visit
                    Tierney was super friendly and eager to help. Each employee I asked for guidance was happy to tell me which isle the product was on.
                    by
                      • Recommended
                      Fabulous Customer Care agent(s)
                      I recently visited this store and I must say I was veeery impressed w/the agents in the Customer Care Dept. Lisa and "Ally" were amazing! I say this b/c of their willingness to understand and resolve my concerns which was an online/"IT" issue. KEEP UP THE GOOD WORK LADIES!!!! ⭐️⭐️⭐️⭐️⭐️
                      by
                        • Recommended
                        Can’t get help, “in stock” is false advertising
                        Waited over an hour to try and buy a chainsaw that is in locked up online shows instock. No one came to help even after asking multiple times for help. Ultimately customer service lady says “if it says 3 or less we just don’t have”. What a joke. Do better Home Depot wanted to give zero stars
                        by
                          Great store, especially the employees.
                          I shop at this store almost every day and always have a great experience. Employees are well-trained, the store is clean and everyone is super helpful.
                          by
                            • Recommended
                            Stackable washer and dryer
                            While the sales person was nice and we thought helpful, her failure to know all the items needed for installation delayed our delivery and installation. I don't know if the checklist she was following was incomplete/wrong or if she just didn't know. I do know that she WAS told we wanted our appliances stacked and depended on her to make sure we had all of the necessary items to get it installed on our original installation date. Please check the checklists to make sure they are accurate and complete and that the sales people know their products. Thank you.
                            by
                              Heater purchase
                              Amy went out of her way looking throughout the store for the heater that I needed for my home.
                              by
                                • Recommended
                                More training.
                                Cashier caused the wrong information on credit application, The store is overall convenient location and never had a problem before
                                by
                                  • Recommended
                                  Great assistance from associates.
                                  Associates very knowledgeable and helpful. P
                                  by
                                    • Recommended
                                    excellent store and great employees
                                    great store, great employees and convenient and well stocked.
                                    by
                                      Great personnel and store.
                                      This is a great store and I'm happy we have it in Jonesboro, its always clean, well stocked and well lit.
                                      by
                                        • Recommended
                                        Wonderful experience.
                                        I had an amazing shopping experience. I came in for some thing I was helped find that item. The lady who helped me Angela was so nice I couldn’t of asked for a better experience.
                                        by
                                          Wonderful service
                                          Love the flooring we got. Very satisfied
                                          by
                                            • Recommended
                                            Plenty of stock
                                            Lots of choices of items
                                            by
                                              • Recommended
                                              Great place
                                              Painting my house found good paint deals
                                              by
                                                • Recommended
                                                Washer and Dryer Purchase
                                                After having our front load washer to fail, we made our first stop at Home Depot, and are glad we did. They were able to take care of us efficiently, and save us money too! Thanks.
                                                by
                                                  • Recommended
                                                  1 found this review helpful
                                                  Outstanding service provided!
                                                  Both Tim and Amy within the Plumbing Department, are outstanding service providers for customers with plumbing challenges. Tim is a Master Plumber by trade and his knowledge base and experience are exceptional for DIY type individuals. Amy’s knowledge is Fantastic as well, and help and recommendations have been invaluable regarding solving home plumbing challenges! Thanks Tim and Amy!
                                                  by
                                                    Excellent customer service
                                                    Joey is the kindest and provides exceptional customer service. We are in the store multiple times a week as we are remodeling and he never fails to help us from the store all the way out to our vehicle.
                                                    by
                                                      • Recommended
                                                      Landscape Rock
                                                      Chris was so helpful.
                                                      by
                                                        • Recommended
                                                        Absolutely the worst customer service I have ever received. Home Depot stole $94.25 from me.
                                                        I needed to exchange 1 thing and took all 3 items to the store with me to make the part I got connected the mailbox to the post. Instead, Tiara at the customer service desk took all three of MY items and refunded the purchase price back to my nephew’s credit card. (These items were my birthday present from him. He lives out of state but had them shipped to my house.) What kind of company does this?!
                                                        by
                                                          What an employee!
                                                          I bought an over the range microwave/vent hood last weekend. Christina was a joy to work with. She had a smile on her face and laughed and cut up with me, while answering my questions. She is a great asset to this store. She deserves a raise! I will tell everyone I know looking for appliances to get to this store and ask for Christina! She is WONDERFUL!
                                                          by
                                                            • Recommended
                                                            Bought a new Whirlpool appliance
                                                            Just bought a new Whirlpool refrigerator. I didn't have to have a new one I just wanted to upgrade. Every appliance department employee I encountered during my visits (there were several visits ;-) was very helpful and knowledgeable about the products. I do not have any complaints about this store. Jonesboro AR store 1406
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 445 reviews

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