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Filter Reviews By:Rating, Profile, Gender, Age (386)
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Showing 1-30 of 386 reviews
Jul 7, 2021
The store is well stocked. Whenever I purchase plywood, which I do often, there is seldom an empl...
The store is well stocked. Whenever I purchase plywood, which I do often, there is seldom an employee available to help get the 1/2" sanded ply down from the top shelf to a cart. Cashiers are always friendly, one of the real positives. My main gripe is all the unattended trucks in the loading area. When I arrive I make note of the number of trucks in this area. When I am ready to load my purchases most of the same trucks are still there and are still unattended. Obviously the store management has no interest in keeping this area available for most customers. The appearance is that the management has their "favorite" customers. I'm completely frustrated.
by
Verified Purchase
Recommended
Jul 5, 2021
We have been working on many summer projects and have made several trips to this store lately. T...
We have been working on many summer projects and have made several trips to this store lately. The staff are so nice and helpful. Our trips are always timely because of the great customer service.
by
Verified Purchase
Recommended
Jun 24, 2021
Good place to spend your money!
Good place to spend your money!
by
Verified Purchase
Jun 13, 2021
Store is generally clean and well stocked. Need a few more nail assortments, but other items are...
Store is generally clean and well stocked. Need a few more nail assortments, but other items are great brands and styles. Employees are welcoming and helpful.
by
Verified Purchase
Recommended
Jun 10, 2021
The employees in this store are very customer centered. I enjoy shopping in this store.
The employees in this store are very customer centered. I enjoy shopping in this store.
by
Verified Purchase
Recommended
Apr 23, 2021
I first purchased a Washer and Shannon checked me out. I was so impressed with her friendliness t...
I first purchased a Washer and Shannon checked me out. I was so impressed with her friendliness that I asked for her when I bought the dryer to match. When I get a new range I will ask for her again!
by
Verified Purchase
Recommended
Apr 17, 2021
Store is clean and neat and Great customer service!
Store is clean and neat and Great customer service!
by
Verified Purchase
Recommended
Apr 15, 2021
Home Depot seems to be less affected by the current nationwide shortage of goods and services. If...
Home Depot seems to be less affected by the current nationwide shortage of goods and services. If they are "out of stock" in some items, they strive to replenish their stock as soon as possible. The HD employees always seem to be very friendly, courteous and knowledgeable. I LOVE THE FREE HOME DELIVERY & INSTALLATION that is an important part of Home Depot's service.
by
Verified Purchase
Recommended
Apr 8, 2021
Friendly and helpful employees. Help inside the store and outside when we were loading 22 metal t...
Friendly and helpful employees. Help inside the store and outside when we were loading 22 metal tin roofing sheets onto our utility trailer. Called the store manager to compliment the outside helper as he just came up to me and started to help load my purchases. I am disabled and appreciate the help he provided.
by
Verified Purchase
Recommended
Apr 4, 2021
All the employee's at this store are very helpful and friendly. The store is clean. The service p...
All the employee's at this store are very helpful and friendly. The store is clean.
The service provided to us was excellent
Most of the products we needed were available. Some we had to order
by
Verified Purchase
Recommended
Mar 30, 2021
Great service. Very helpful. Received my stove when it was scheduled. No problems.
Great service. Very helpful. Received my stove when it was scheduled. No problems.
by
Verified Purchase
Recommended
Mar 14, 2021
The kitchen designer Ginnie was absolutely amazing! So knowledgeable and professional! Made our d...
The kitchen designer Ginnie was absolutely amazing! So knowledgeable and professional! Made our dream come true.
by
Verified Purchase
Recommended
Mar 14, 2021
Home Depot is always my first choice for shopping. The prices, and easy to find items as well as...
Home Depot is always my first choice for shopping. The prices, and easy to find items as well as the helpful staff make it the perfect place to shop.
by
Verified Purchase
Recommended
Feb 5, 2021
This store is friendly just because it's in Texas and texans are friendly. I asked the greeter wh...
This store is friendly just because it's in Texas and texans are friendly. I asked the greeter where the ladders were and he knew exactly and pointed me in the right direction. I grabbed two strawberry plants and then forgot a measurement and went to my car with my shopping basket and the strawberry plants and told the greeter I'll be right back and I was. I'm a senior citizen so I need to lean on the cart to walk long distances. Hope I don't get anyone in trouble. Checkout help was friendly and helped me with veteran's discount.
by
Verified Purchase
Recommended
Jan 25, 2021
Only 5stars if you get Rusty as Sales help! He is amazing and knowledgeable about so many departm...
Only 5stars if you get Rusty as Sales help! He is amazing and knowledgeable about so many departments and actually WORKS to help you from start to finish, even helping carry out big items to your truck! He deserves recognition and a raise! Not many workers like him, (and we’ve gotten lucky and had his assistance on more than one visit!)
by
Verified Purchase
Recommended
Jan 19, 2021
I like shopping here. Customer service and sales folks are very helpful.
I like shopping here. Customer service and sales folks are very helpful.
by
Verified Purchase
Recommended
Nov 9, 2020
My store for all my needs! Thanks!
My store for all my needs! Thanks!
by
Verified Purchase
Recommended
Nov 7, 2020
'Tone & Attitude’ starts with the store manager, Sandra Borruhm does a great job! This is why I...
'Tone & Attitude’ starts with the store manager, Sandra Borruhm does a great job!
This is why I have to give a '10' to a few hard working individuals.
All three gentlemen were kind, patient and very helpful!
Lumber department:
CJ
Ben E
Harold
Their professional knowledge of a wide range of products with a great attitude made me feel valued as a customer.
Because of employees like this, I'm a loyal customer to Home Depot!
by
Verified Purchase
Recommended
Nov 2, 2020
This store is clean and safety-conscious. The employees seem pleased that you're there and happy ...
This store is clean and safety-conscious. The employees seem pleased that you're there and happy to help with a smile.
by
Verified Purchase
Recommended
Oct 26, 2020
Had an excellent visit as I was directed to the right merchandise I needed for my veggie garden
Had an excellent visit as I was directed to the right merchandise I needed for my veggie garden
by
Verified Purchase
Recommended
Oct 14, 2020
I prefer Home Depot to Lowe’s in Kerrville any day. Customer service and availability of products...
I prefer Home Depot to Lowe’s in Kerrville any day. Customer service and availability of products is always great.
by
Verified Purchase
Recommended
Oct 4, 2020
They always have enough check outs open and also have self check outs unlike their competitor. Th...
They always have enough check outs open and also have self check outs unlike their competitor. There is always enough staff around to help when you have a question and prices are on par with the competition.
by
Verified Purchase
Recommended
Aug 28, 2020
I needed new appliances and I had not bought them in years. Christian Tirado in appliances gave m...
I needed new appliances and I had not bought them in years. Christian Tirado in appliances gave me exceptional help and patience while I was trying to make up my mind. She was extremely knowledgeable and helpful!
by
Verified Purchase
Recommended
Aug 26, 2020
The store is well stocked. I bought more than I was looking for.... had to have that Ego cordle...
The store is well stocked. I bought more than I was looking for.... had to have that Ego cordless trimmer. I had 3 associates waiting on me. Thanks Jason, Carol and Virginia.
by
Verified Purchase
Recommended
Aug 21, 2020
Impressive. Greeted with a warm welcome and connected with friendly employees who went out of the...
Impressive. Greeted with a warm welcome and connected with friendly employees who went out of their way to help me in finding the things i needed.
by
Verified Purchase
Recommended
Aug 10, 2020
Everyone in this store, from entrance to check-out, was incredibly helpful. I had lots of fixtur...
Everyone in this store, from entrance to check-out, was incredibly helpful. I had lots of fixtures and hardware to pickout, and the associates were really knowledgeable and helpful and patient.
by
Verified Purchase
Recommended
Aug 5, 2020
My store for ALL MY STUFF!!!!
My store for ALL MY STUFF!!!!
by
Verified Purchase
Recommended
Jul 11, 2020
I have visited many Home Depot stores in the USA, this one is the best. The staff really are all ...
I have visited many Home Depot stores in the USA, this one is the best. The staff really are all just excellent and go out of their way to help. Nothing is too much trouble and the place is always clean and tidy, even the bits that are hard to keep clean and tidy.
by
Verified Purchase
Recommended
Jul 1, 2020
its been my store since I was 12 years old.. gotta luv them!
its been my store since I was 12 years old.. gotta luv them!
by
Verified Purchase
Recommended
Jun 8, 2020
Kerrville store my favorite. The people feel like "family".
Kerrville store my favorite. The people feel like "family".