#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(951)674-1205
Tool & Truck Rental(951)674-3510
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
18282 Collier Avenue
Lake Elsinore, CA 92530
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Customer Store Reviews

  • 4.7 out of 416 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (416)
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Showing 1-30 of 416 reviews
Great Garden customer service
Anna in Garden was able to locate a plant for us that is not easy to find at any nursery. She went out of her way to ensure we got what we were looking for.
by
    • Recommended
    Great Experience at this Store
    I bought a wall light lamp today . stuff that I need for my house and I’m very Satisfied, I also bought a 9 Ft Christmas tree back on Dec 21 and we are very Happy with our beautiful tree and we were also helped by the Same Employee Dannyelle
    by
      • Recommended
      Great service
      Had a great shopping experience.
      by
        • Recommended
        A Great Home Improvement store
        Always a great selection of products. Excellent garden center. Appreciate the fact that the cashiers always thank me for my service when I ask for the Veterans Discount. Also appreciate the Veteran Parking spaces.
        by
          • Recommended
          Exemplary customer service
          We needed to do a return/exchange. I got what I thought was right and purchased it. It was not what my husband wanted, so I had to return and then purchase what he wanted. This was all in the space of 20 minutes. The return desk was steady busy, but Christina and Briana handled me and the other customers with professionalism and a few laughs along the way!
          by
            • Recommended
            Exemplary Customer Service
            Julie in Hardware happened to get my call which was meant for the Garden Center. Even so, she went out to the GC three times to get information for me, sent me photos, and really went out of her way to help me. I hope she gets a raise! I had been searching in a 20 mile radius for this particular orange tree and she helped me get the last one in the store or anywhere else, for that matter. I give her 10 GOLD STARS!!!
            by
              • Recommended
              NICE PLACE TO DO BUSINESS
              CLEAN STORE AND EVERYTHING IN STOCK.
              by
                • Recommended
                Pipe cutting was great
                Steel pipe cutting is a great service at Home Depot. I hope it never goes away.
                by
                  • Recommended
                  Local Customer
                  I work out of state and had to purchase an exspensive tool that i never used. When back home the return of that tool was made easily and the money i spent was returned to my card no questions asked. Nice to know that when shopping at Home Depot i will find exactly what i am looking for.
                  by
                    • Recommended
                    Special lighting project
                    I was pleasantly assisted with finding all that I needed for my outdoor lighting project. The staff was very knowledgable and helpful.
                    by
                      • Recommended
                      Amazing customer service
                      Sydney is amazing went above and beyond to fix my nightmare.
                      by
                        • Recommended
                        Worst Home Depot I’ve Ever Been To
                        Avoid this place. Apathetic staff that treats customers like an annoyance, starting with their supervisors all the way down.
                        by
                          Cashier
                          Lakeisha was very helpful and friendly.
                          by
                            • Recommended
                            Great Customer Service from Delivery Dept!
                            I ordered 2 wine coolers which the delivery sub-contractor lost and never came. Terry from the store tried all afternoon to track them down and kept calling me to give me status. She then rescheduled the delivery, which came flawlessly, and she kept me updated the days leading up to and on the day of delivery. That is GREAT customer service!
                            by
                              • Recommended
                              Experience
                              Very helpful and friendly staff and very fast at the cash register. It felt like I was in and out with no problems.
                              by
                                • Recommended
                                Plumbing needs?
                                If you have plumbing needs, Lake Elsinore's Tom is your go to guy. Vey pleasant and knowledgeable. Knew exactly what I needed.
                                by
                                  Poor Customer Service
                                  There was no help! Waited for 15 minutes in lumber to have someone cut a piece of wood. They were paged 3 different times and never showed up. Even went to different people to try and get help but no one was willing to assist. There were two other people in addition to myself needing help in lumber but guess they had the night off. Decided to go somewhere else.
                                  by
                                    Thank you Rosa
                                    Great experience especially with the cashier Rosa
                                    by
                                      • Recommended
                                      Tyler in paint is amazing!
                                      Seriously need more workers like him! Super kind, patient, and helpful!
                                      by
                                        • Recommended
                                        HD is my "GO TO" place to shop
                                        I'm the queen of projects.. I have at least a dozen projects going at any one time... Fortunately Home Depot is only about 2 miles away from me.. I'm always needing a specific wood screw or a board or some soil for y countless indoor plants..or paint.. I love making things change color...
                                        by
                                          • Recommended
                                          Always friendly and helpful staff
                                          I use this store for all my household needs. Never had to return anything. Close to my home and friendly/helpful staff.
                                          by
                                            • Recommended
                                            Professional and friendly
                                            The manager, cashier, and sales associate were great. The associate took time to answer alot of questions concerning my expense purchase. Extremely knowledgeable and personal. I was very impressed.
                                            by
                                              • Recommended
                                              Thank you Jim for going above and beyond
                                              The electrical employees always go above and beyond I don't know where my business would be without them.
                                              by
                                                Stay away
                                                Horrible service. Support smaller businesses. They care about you. Not this store
                                                by
                                                  #8988 IS THE BEST
                                                  I really love going to 8988. They are the best when it comes to being friendly and experience in helping with your shopping experience. Everyone seems to know where things are and they take the time to show you where things are. I must say William is doing a great job over there as their manager
                                                  by
                                                    • Recommended
                                                    Very good experience
                                                    I shop all the time in this Home Depot
                                                    by
                                                      • Recommended
                                                      Monica was so sweet and helpful
                                                      She helped me get everything I needed for my project and answered all my questions.
                                                      by
                                                        • Recommended
                                                        Always convenient to come in and out for what I need
                                                        I like coming to the lake elsinore home depot because it close to home and what I order online is available right away
                                                        by
                                                          • Recommended
                                                          Great Attitude
                                                          I thought Salma had a great attitude!
                                                          by
                                                            • Recommended
                                                            Non existent service
                                                            Came in to browse around and pick up hinges for repair. I walked the whole store and not once was I engaged, or acknowledged. Went to check out and the cashier was having a conversation with the person in line and just holding up the line.
                                                            by
                                                              Showing 1-30 of 416 reviews

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