#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(816)246-3334
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
651 Se Oldham Pkwy
Lees Summit, MO 64081
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Customer Store Reviews

  • 4.6 out of 503 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (503)
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Showing 1-30 of 503 reviews
Lights and ceiling fans
The online reviews of ceiling fans and lighting helped us make a better selection. Directions for assembly and installation were easy to follow.
by
    • Recommended
    Great Price and Purchasing Experience
    We just purchased a new washer and, we were totally impressed with our salesman, Tom, that helped us. He was very knowledgeable, helpful, and courteous. The price was great with the Memorial Day Discounts we received. All-in-all, we had a great experience.
    by
      • Recommended
      Getting better!
      I have been shoppinng this Home Depot for years now and lately I have been able to get help from employees without me having to hunt them down! Thanks Dyllan, Terry, and Jose!
      by
        • Recommended
        Angela and Aaron were wonderful!
        Both Angela and Aaron were very friendly and helpful when we needed help finding the item we came in for! Such great employees to have!
        by
          • Recommended
          Great employee
          Had a great experience with an employee in the appliance department. We purchased our 2nd refrigerator and very happy with the customer service.
          by
            • Recommended
            Thank You!
            Thank you, Tyrn for helping me load 70 bags of mulch this weekend! You saved my back :)
            by
              • Recommended
              Awesome Assistance Provided
              I’ve been experiencing a large spike in my water bill due to a leak somewhere. Terry walked me through the items I would need to replace.
              by
                • Recommended
                Excellent customer service
                My company switched to the ProPlan when we did we had some issues with products. Ember, stepped up and has proved to be a real help for us. He is why we come back.
                by
                  • Recommended
                  Friendliest Store in Town!
                  This store has the friendliest associates! Multiple times I’ve needed help and every time one or the other associate would assist me throughout the process, even walking me tho the location where the product I needed was.
                  by
                    • Recommended
                    Dylan C and Silva are amazing to work with!!!
                    They are so informative and helpful. I will be back because of them.
                    by
                      • Recommended
                      Good store for do it yourself is like me to find Christmas gifts.
                      I was in the Kansas City area and had a little extra time so I stopped at the Home Depot store near my location. I found a very well stocked store with a lot of great Christmas ideas and actually found something for my son who is usually hard to buy for. The associates were very courteous and helpful and I will definitely stop by the store again if I’m in the area.
                      by
                        • Recommended
                        Always find what I need
                        And also the staff is amazing. Everyone is so helpful and generally has a great attitude about questions I ask.
                        by
                          • Recommended
                          Great Teamwork
                          Hats off to Terry and Ja Nanya in the garden center. They are knowledgeable helped this first time DIY get the items I needed to build my first planters.
                          by
                            • Recommended
                            Paint associates are great!
                            Bowen at the paint counter worked very hard to give me an exact color match and it was spot-on perfect!
                            by
                              • Recommended
                              This is Home Depot Best Store
                              1st went to the Independence Store which was cluttered and dirty! Was told by their employee not to buy their security equipment as it was outdated, Then went to this store were Andre and Jillian went out of their way to help us fill our needs! Don't waste your time always got to the Lees Summit Store and ask for either one of these two employees! You'll be clad you did!!
                              by
                                • Recommended
                                Terrible Customer Service
                                Cashier was extremely unfriendly and told me that I need to ask for a e receipt. He didn’t even give me the chance to ask. No manager on duty. Supervisor didn’t have a clue how to get me an e receipt.
                                by
                                  Bad Supervisor
                                  What is this young lady doing over the Pro Service? Maria made you feel like she wanted your business. She knew all our names and talk to us. The new store manager assigned this young lady over pro service both need to pack their bags
                                  by
                                    Very helpful staff!
                                    Bird in flooring helped me locate a hanger I was looking for, even though I had no clue what it was called. I described what I was looking for and after a few questions she knew exactly what I was looking for and where to find it. She even walked me straight to it so I wouldn't get lost on the was there. Thanks Bird for helping us out so i could get home to get my baby in bed.
                                    by
                                      • Recommended
                                      Outstanding Customer Service`
                                      I was shopping for new counter tops, Lisa M was very kind, helpful and provided outstanding customer service. I will definitely shop this store again!
                                      by
                                        • Recommended
                                        Outstanding customer service!
                                        Sylvia, Sam, Dylan, and Jackie were all awesome! Outstanding customer by going above and beyond to ensure customer satisfaction. This is why I drive almost an hour just to shop at Home Depot even though there are other hardware stores much closer to Whiteman AFB!
                                        by
                                          • Recommended
                                          Great Employee Assistance
                                          We purchased windows to update our older windows to a more energy efficient and modern look.
                                          by
                                            • Recommended
                                            Customer service is lacking
                                            My wife and I were greeted in the parking lot and by employees at the paint counter, not with "Welcome!" or "Can I/ we help you?", but with "We are closing in 45 minutes". We both felt very unwelcome.
                                            by
                                              Customer Service Improvement
                                              I went Christmas shopping for a man who gave me a list of tools I had no idea what they were. Between the Independence Store and the Lee's Summit Store, I received Customer Service like never before. Got my gifts and everyone was right there to help. Best experience I've had at Home Depot. I hope it continues!
                                              by
                                                • Recommended
                                                Store is going wrong direction
                                                This used to be a wonderful location for Home Depot, but with a recent management change, the shelves are empty, the isles are dirty, and there are no employees available any longer for customer service.
                                                by
                                                  Helpful Employees
                                                  Not the first time the HD employees have been very helpful and friendly... This particular time Rebecca's inventory knowledge and willingness to check availability before my drive helped big time as I had locked my keys in my car. Thanks again...That's why I shop HD..Joe
                                                  by
                                                    • Recommended
                                                    Products
                                                    If you need it, Home Depot pretty much has it! Very satisfied.
                                                    by
                                                      • Recommended
                                                      Best customer service we have experienced in some time.
                                                      Jeff Nixon, at the Lee's Summit HD, helped us find the the refrigerator we needed during a crisis situation. Excellent customer service. Rare these days.
                                                      by
                                                        • Recommended
                                                        great shelves
                                                        i needed some storage shelves home depot had them
                                                        by
                                                          • Recommended
                                                          Outrageously messy store
                                                          Couldn't get thru store to find wanted products.
                                                          by
                                                            Very helpful
                                                            Bought several small items and Becks Rogers was extremely helpful in not only telling me where, but took her own time to show me to the isles i needed. Saved so much time, as I dont get around very well and Becks was very kind!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 503 reviews

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