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Filter Reviews By:Rating, Profile, Gender, Age (449)
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Showing 1-30 of 449 reviews
Oct 3, 2018
Service is easy to obtain. Most staff are knowledgable on where items are located in the store a...
Service is easy to obtain. Most staff are knowledgable on where items are located in the store and best products to use.
by
Verified Purchase
Recommended
Sep 16, 2018
I visit the Lemmon Avenue store in Dallas on a regular basis. They are ALWAYS, friendly, warm an...
I visit the Lemmon Avenue store in Dallas on a regular basis. They are ALWAYS, friendly, warm and accommodating. The store is always clean and I am able to get assistance. More recently, I was returning items and was struggling trying to get the items in the basket and into the store, one of the associates saw me and came to help. I was most grateful for the help. If you are wondering through the store looking LOST, one of the associates passing will ask you if you need help/assistance in looking for something. I had a situation with a delivery, and I spoke with one of the assistant managers and they were able to resolve it and get my delivery to me. I have been in customer service for over 30 years and I know when I see great customer service and employees who go above and beyond. I have been in HR management for over 20-years and I truly understand how important it is to appreciate and value your employees. I hope your organization continues to value and appreciate the employees who make Home Depot a great place to shop!
by
Verified Purchase
Recommended
Aug 29, 2018
You guys have the best friendly service that I've seen thought the Dallas Metroplex! I highly rec...
You guys have the best friendly service that I've seen thought the Dallas Metroplex! I highly recommend this store, especially Mikey!
by
Verified Purchase
Recommended
Aug 23, 2018
Great experience, every time I visit the Lemmon Avenue location. Everyone is friendly and accomm...
Great experience, every time I visit the Lemmon Avenue location. Everyone is friendly and accommodating. There is an elderly gentleman who greets me every time at the entrance, smiling and making me feel welcomed.
by
Verified Purchase
Recommended
Aug 23, 2018
Great staff! Brad was able to assist with my shopping experience! He is very active and knowledge...
Great staff! Brad was able to assist with my shopping experience! He is very active and knowledgeable Also, Shannon (cashier) was super friendly and helpful !! I am really grateful for all their help
by
Verified Purchase
Recommended
Aug 22, 2018
If you need help with a fridge, or large appliance, ask for Deborah! She was great!!
If you need help with a fridge, or large appliance, ask for Deborah! She was great!!
by
Verified Purchase
Recommended
Aug 22, 2018
If you looking to purchase an appliance, ask for Freddie Amaya. He knows about all brands and he ...
If you looking to purchase an appliance, ask for Freddie Amaya. He knows about all brands and he truly cares about you finding the right one for your specific needs.
by
Verified Purchase
Recommended
Aug 18, 2018
We went in to buy a refrigerator and received excellent help from Brad in appliances.
We went in to buy a refrigerator and received excellent help from Brad in appliances.
by
Verified Purchase
Aug 12, 2018
Everyone is always so nice John from plumbing always goes out of his way to help me on my weekly...
Everyone is always so nice
John from plumbing always goes out of his way to help me on my weekly visit
by
Verified Purchase
Recommended
Aug 5, 2018
The store is dirty and disorganized. My last visit, I had to dig through boxes of tile to find t...
The store is dirty and disorganized. My last visit, I had to dig through boxes of tile to find the bull nose tiles I was looking for. The web site said there were 102 in stock, I only managed to get 10. The staff is friendly and helpful, but they can't find things either. The ONLY reason I go to this location is that it is close to a remodel job I'm working on and the other home improvement store that is practically across the street doesn't stock the brand of tile I'm installing.
by
Verified Purchase
Jul 31, 2018
I am very pleased with the training of the store associates.
I am very pleased with the training of the store associates.
by
Verified Purchase
Recommended
Jul 31, 2018
Very friendly employees. My cashier made me forget I was upset about not finding what I was looki...
Very friendly employees. My cashier made me forget I was upset about not finding what I was looking for!
by
Verified Purchase
Recommended
Jul 29, 2018
Very nice and helpful employees
Very nice and helpful employees
by
Verified Purchase
Recommended
Jul 25, 2018
Terrible service. I wanted to order flooring for my home. It took forever for her to work up the ...
Terrible service. I wanted to order flooring for my home. It took forever for her to work up the quote and then she scheduled a time to come measure. They no showed me after 4 hours of waiting. I called the store and it took five times to try and talk to the person that was handling my order. I had to finally talk to store manager who was still unhelpful. I was told twice I would get a call right back and nothing. It turned out it was never scheduled correctly. They offered no solution and I asked for my $35 measuring fee to be refunded and they "weren't sure they could do that." I will never shop here again! Rude, unhelpful employee and store manager.
by
Verified Purchase
Jul 10, 2018
Great, personalized help at this store... They take the time to help you find exactly what you ar...
Great, personalized help at this store... They take the time to help you find exactly what you are looking for and help you get it for the best price & quickest delivery.
by
Verified Purchase
Recommended
Jul 7, 2018
Great selection especially in the garden center. Amazing array of plants. Way cheaper than nearby...
Great selection especially in the garden center. Amazing array of plants. Way cheaper than nearby nurseries. Unless you’re looking for something rare, try Home Depot first for all your plant needs!
by
Verified Purchase
Recommended
Jun 25, 2018
James in Gardens is a great asset to the company since he takes the time to assist you in any way...
James in Gardens is a great asset to the company since he takes the time to assist you in any way. a person like that makes the whole difference
in the entire store.
by
Verified Purchase
Recommended
Jun 24, 2018
This Home Depot is simply the best. I can't say enough good things. I started going when I had so...
This Home Depot is simply the best. I can't say enough good things. I started going when I had some time off and was getting into carpentry. The staff there helped me find the perfect table saw for my price point and never made me feel insecure about being a beginner. Their customer service is always on point. They make returns quick and easy without any hoops to jump through.
by
Verified Purchase
Recommended
Jun 21, 2018
Difficult to find help locating a section
Difficult to find help locating a section
by
Verified Purchase
Recommended
Jun 19, 2018
Very neat and clean. Staff was very helpful.
Very neat and clean. Staff was very helpful.
by
Verified Purchase
Recommended
Jun 13, 2018
ask for ROSE in the Garden dept if you want great help.... she's awesome.... it's so hard to find...
ask for ROSE in the Garden dept if you want great help.... she's awesome.... it's so hard to find an employee who will actually help you & knows the products
by
Verified Purchase
Jun 12, 2018
Great store, super friendly and helpful associates! For my first experience painting, Corey helpe...
Great store, super friendly and helpful associates! For my first experience painting, Corey helped me to find all the right supplies, good quality, and suggested additional items I might need. Perfect experience, made everything easy.
by
Verified Purchase
Recommended
Jun 7, 2018
This is a good store and always has what I need.
This is a good store and always has what I need.
by
Verified Purchase
Recommended
May 10, 2018
Great service!
Great service!
by
Verified Purchase
Recommended
May 9, 2018
I was happily surprised just haw welll stocked the store was
I was happily surprised just haw welll stocked the store was
by
Verified Purchase
Recommended
May 1, 2018
Slow people.
Slow people.
by
Verified Purchase
May 1, 2018
The store has stuff everywhere, there were no buggies available, everything is broken as far as L...
The store has stuff everywhere, there were no buggies available, everything is broken as far as Lumber, everything was crooked, the service was HORRIBLE and RUDE they didn't have any red flags. Never again!!!
by
Verified Purchase
Apr 17, 2018
Great service always
Great service always
by
Verified Purchase
Recommended
Apr 2, 2018
Brad is appliances was amazing.....his customer service was top notch. Thank you Brad.
Brad is appliances was amazing.....his customer service was top notch. Thank you Brad.
by
Verified Purchase
Recommended
Mar 30, 2018
Shopping at this store and some others in Dallas, seems as though the employees are getting more...
Shopping at this store and some others in Dallas, seems as though the employees are getting
more helpful and concerned to help the customer