#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(859)335-7408
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2397 Richmond Rd
Lexington, KY 40502
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.6 out of 494 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (494)
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Showing 1-30 of 494 reviews
If you need electrical find Jeff!
If you need electrical find Jeff!
by
  • Verified Purchase
  • Recommended
Great!!
Great!!
by
  • Verified Purchase
  • Recommended
This store always has everything I need on my trips. The store is neat and clean. The associates ...
This store always has everything I need on my trips. The store is neat and clean. The associates are always friendly and ready to offer assistance if needed.
by
  • Verified Purchase
  • Recommended
Christina in Pro Services is super helpful and always takes care of our orders. She always helps ...
Christina in Pro Services is super helpful and always takes care of our orders. She always helps us save money and is very friendly.
by
  • Verified Purchase
  • Recommended
Store well run - Years ago wasn't very good but now much better - Help readily available in all d...
Store well run - Years ago wasn't very good but now much better - Help readily available in all departments
by
  • Verified Purchase
  • Recommended
I went in looking for a particular item I found a particular item the salesman came help me when ...
I went in looking for a particular item I found a particular item the salesman came help me when I asked he even cash me out and I got in and out real fast thanks
by
  • Verified Purchase
  • Recommended
I didnt like my experience. Nothing but self check out. If I wanted to work at home depot I woul...
I didnt like my experience. Nothing but self check out. If I wanted to work at home depot I would apply. If I do have to work there I should get an employee discount
by
  • Verified Purchase
2 found this review helpful
Smart people who really seem to care about this store and getting me what I need. Many are exper...
Smart people who really seem to care about this store and getting me what I need. Many are experts it seems like who should be getting paid at least $15 an hour. I don't know the minimum wage at this store, but it should be a living wage. These are good people who work here
by
  • Verified Purchase
  • Recommended
Bringing a toddler into Home Depot to make a large purchase is never easy but Dominique made my e...
Bringing a toddler into Home Depot to make a large purchase is never easy but Dominique made my experience an extremely positive one yesterday. I cannot say enough about how smooth and great purchasing our sliding door was yesterday. Thanks for a super fast and easy process! I still can’t believe we were in and out of the store in 10 minutes with a door picked and scheduled for installation and a happy toddler! Thanks again Dominique! We will be back often because of you!
by
  • Verified Purchase
  • Recommended
All the employees are very friendly here! Nice clean store and wonderful atmosphere!
All the employees are very friendly here! Nice clean store and wonderful atmosphere!
by
  • Verified Purchase
  • Recommended
Store is fine but prices and interest on credit card from there is a rip off
Store is fine but prices and interest on credit card from there is a rip off
by
  • Verified Purchase
  • Recommended
the staff was super friendly and helpful and I was served immediately. The environment is very cl...
the staff was super friendly and helpful and I was served immediately. The environment is very clean as well. I would definitely return.
by
  • Verified Purchase
  • Recommended
Great place to shop friendly staff
Great place to shop friendly staff
by
  • Verified Purchase
  • Recommended
A dreadful experience! I was ignored, then overcharged, ignored again, and finally left with my ...
A dreadful experience! I was ignored, then overcharged, ignored again, and finally left with my (modest) purchase. I don't have the time, patience or desire to return.
by
  • Verified Purchase
home depot stores, this one included, generally have a fair number of older employees, who are mo...
home depot stores, this one included, generally have a fair number of older employees, who are more likely to know more about the products they sell than younger folks.
by
  • Verified Purchase
  • Recommended
I would recommend this store to prospective shoppers. Their quality materials are only exceeded b...
I would recommend this store to prospective shoppers. Their quality materials are only exceeded by the attentive personnel!
by
  • Verified Purchase
  • Recommended
Allen was so helpful! He made our visit and purchase so much better with his knowledge, friendli...
Allen was so helpful! He made our visit and purchase so much better with his knowledge, friendliness and professionalism.
by
  • Verified Purchase
  • Recommended
The employees were exceptional from helping me pick out the toolbox that I bought, also helped ...
The employees were exceptional from helping me pick out the toolbox that I bought, also helped me get it loaded and strapped down, a young lady helped me get it out in the aisle so that I could view it better and the store was very clean.
by
  • Verified Purchase
  • Recommended
Ask customer service to check me out,told me cashier.was at other end of store.she wasn’t busy,th...
Ask customer service to check me out,told me cashier.was at other end of store.she wasn’t busy,the very nice cashier at self check did great job,
by
  • Verified Purchase
I couldn't find help they were to buys doing their job putting things always. I will come again ...
I couldn't find help they were to buys doing their job putting things always. I will come again when I'm not to buys ..when I have time to look and do not have anything else to do for the day .
by
  • Verified Purchase
  • Recommended
Always a nice clean store to get what we need at a great price. Its also great that there is a se...
Always a nice clean store to get what we need at a great price. Its also great that there is a selection of American made products from American owned companies.
by
  • Verified Purchase
  • Recommended
Salesman was very knowledgeable, helpful,and friendly. We bought a new washer due to his ability...
Salesman was very knowledgeable, helpful,and friendly. We bought a new washer due to his ability to answer all questions in a friendly manner
by
  • Verified Purchase
  • Recommended
Employees were eager to help and very friendly
Employees were eager to help and very friendly
by
  • Verified Purchase
  • Recommended
Great Experience and customer focus.
Great Experience and customer focus.
by
  • Verified Purchase
  • Recommended
Good store to shop. Very friendly staff. Customer service Ms. Leslie helped me a lot. Great expe...
Good store to shop. Very friendly staff. Customer service Ms. Leslie helped me a lot. Great experience.
by
  • Verified Purchase
  • Recommended
Clean store, Courteous and efficient sales people. Very knowledgable and helpful. Great experience!
Clean store, Courteous and efficient sales people. Very knowledgable and helpful. Great experience!
by
  • Verified Purchase
  • Recommended
Friendly, knowledgeable service.
Friendly, knowledgeable service.
by
  • Verified Purchase
  • Recommended
Management and Staff at the Richmond Road Store completely understand what "customer experience" ...
Management and Staff at the Richmond Road Store completely understand what "customer experience" means and should be commended for helping customers make purchases and feel good about the Home Depot brand.
by
  • Verified Purchase
  • Recommended
EXCELLENT SELECTION OF CEILING FANS AND CHAINSAWS
EXCELLENT SELECTION OF CEILING FANS AND CHAINSAWS
by
  • Verified Purchase
  • Recommended
Store was clean and the staff was helpful. Could not ask for more.
Store was clean and the staff was helpful. Could not ask for more.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 494 reviews

Nearby Stores

Find Another Store

2021 Harrodsburg Rd

Lexington, KY 40504

4.41 mi

Tool & Truck Rental

(859)260-9410

Pro Service Desk

(859)260-9404

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm