#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(716)438-4734
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
5730 S Transit Rd
Lockport, NY 14094
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Customer Store Reviews

  • 4.7 out of 409 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (409)
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Showing 1-30 of 409 reviews
This Home Depot in Lockport is the BEST run store in the chain. I think leadership must promote c...
This Home Depot in Lockport is the BEST run store in the chain. I think leadership must promote customer service first. Every time I'm there, I get all the help I need. Thanks!!
by
  • Verified Purchase
  • Recommended
I think the store if fine, but the new ingress/ egress policies are not good. Seems to be a stupi...
I think the store if fine, but the new ingress/ egress policies are not good. Seems to be a stupid idea to funnel everyone, tightly together, to pass on the Corona Virus to each other. I was going to complain, but I saw someone else doing the identical, stupid thing and I figured it was our Brilliant Governor Cuomo forcing this to happen. Just like someone else, they have an employee standing in the entrance, a couple feet away from the influx of people sucking in Viruses from every person coming and going and then passing the viruses on to the many funneled through the rest of the day. I would hate to be those employees. Brilliant, no wonder New York has the largest numbers of Corona. Makes some people wonder if some states are trying to destroy the economy and the USA!
by
    • Recommended
    1 found this review helpful
    Paint department worker was Very knowledgeable. Brittany, Thank you.
    Paint department worker was Very knowledgeable. Brittany, Thank you.
    by
    • Verified Purchase
    • Recommended
    Clean friendly in order store and associates
    Clean friendly in order store and associates
    by
    • Verified Purchase
    • Recommended
    Store was clean, shelves were stocked and the cashier was enthusiastic and friendly. All in all q...
    Store was clean, shelves were stocked and the cashier was enthusiastic and friendly. All in all quick and easy trip
    by
    • Verified Purchase
    • Recommended
    I routinely shop this store, as it's convenient to the areas I work in. The folks I have dealt wi...
    I routinely shop this store, as it's convenient to the areas I work in. The folks I have dealt with there are knowledgeable and helpful. Kathryn (electrical stuff) impressed me with her knowledge of product application, code requirements, and best practices. I have had a number of positive interactions with Sherry, usually at the checkout. She is generally a bright spot in an otherwise frustrating day!
    by
    • Verified Purchase
    • Recommended
    Best Home Depot store in the area. Great people working there and a great atmosphere.
    Best Home Depot store in the area. Great people working there and a great atmosphere.
    by
    • Verified Purchase
    • Recommended
    Great service, easy to locate items, clean store and restroom
    Great service, easy to locate items, clean store and restroom
    by
    • Verified Purchase
    • Recommended
    Darlean and the other young lady who was stocking on 02/17/2020 were be friendly and helpful.I wa...
    Darlean and the other young lady who was stocking on 02/17/2020 were be friendly and helpful.I was able to get exactly what I was looking for that day.
    by
    • Verified Purchase
    • Recommended
    Make sure you stop by the Lockport Home Depot. The people are friendly (Ellie) and the store man...
    Make sure you stop by the Lockport Home Depot. The people are friendly (Ellie) and the store manager (JP) is very helpful.
    by
    • Verified Purchase
    • Recommended
    I like because prices are reasonable and can find what I need
    I like because prices are reasonable and can find what I need
    by
    • Verified Purchase
    • Recommended
    Clean and friendly especially during the winter months
    Clean and friendly especially during the winter months
    by
    • Verified Purchase
    • Recommended
    Very convenient, well laid out and stocked, with helpful staff.
    Very convenient, well laid out and stocked, with helpful staff.
    by
    • Verified Purchase
    • Recommended
    Store associates are so helpful. Take care of problems immediately. Way to go Lockport HD!
    Store associates are so helpful. Take care of problems immediately. Way to go Lockport HD!
    by
    • Verified Purchase
    • Recommended
    Employees at the Lockport store are extremely helpful. First rate!
    Employees at the Lockport store are extremely helpful. First rate!
    by
    • Verified Purchase
    • Recommended
    Good store is well stocked and best of all easy to get in and out
    Good store is well stocked and best of all easy to get in and out
    by
    • Verified Purchase
    • Recommended
    Someone is always willing to help you. If they cant , they will find someone for you! If not in ...
    Someone is always willing to help you. If they cant , they will find someone for you! If not in stock willing to help order the item for you, Easy to return items
    by
    • Verified Purchase
    • Recommended
    Great place to shop. Great selection at great prices.
    Great place to shop. Great selection at great prices.
    by
    • Verified Purchase
    • Recommended
    First large project I used Home Depot for and it is the last. Read the fine print on the receipts...
    First large project I used Home Depot for and it is the last. Read the fine print on the receipts. If your project lasts longer than anticipated and you return materials past their "time limit", you will be issued "store credit" instead of being reimbursed to the method of payment.
    by
    • Verified Purchase
    1 found this review helpful
    I was recently at the Home Depot store in Lockport, NY to complete an order for custom Bali Blind...
    I was recently at the Home Depot store in Lockport, NY to complete an order for custom Bali Blinds. The manager of the department was not working at the time and an employee (Bob) from a different department stepped in to assist me in completing the order. Although I am sure it was a tedious job as each window measurements and specifications had to be entered, he was extremely friendly and professional. He was wonderful!
    by
    • Verified Purchase
    • Recommended
    Our cashier Lauren was extremely helpful. She made my day. Ask of our products were in stock
    Our cashier Lauren was extremely helpful. She made my day. Ask of our products were in stock
    by
    • Verified Purchase
    • Recommended
    i ventured 50 miles from my area for a limited stock item in this store, was treated by the most ...
    i ventured 50 miles from my area for a limited stock item in this store, was treated by the most friendly, knowledgeable group of employees that i even did an online order which will go to this store and ill need to travel there to pick up. we are doing a bath remodel and decided to purchase all the necessary things associated with the project because of the friendly help we recieved.
    by
    • Verified Purchase
    • Recommended
    parts were available service was quick Cindy at register very friendly
    parts were available service was quick Cindy at register very friendly
    by
    • Verified Purchase
    • Recommended
    Great customer svc
    Great customer svc
    by
    • Verified Purchase
    • Recommended
    I enjoy shopping at this store. They have a great selection of a lot of products. Their employee...
    I enjoy shopping at this store. They have a great selection of a lot of products. Their employees are friendly, helpful and very knowledgeable.
    by
    • Verified Purchase
    • Recommended
    Store was clean, employees were very knowledgeable and helpful, been going here since they opened...
    Store was clean, employees were very knowledgeable and helpful, been going here since they opened, great store to shop in, they have just about everything, you will enjoy shopping here
    by
    • Verified Purchase
    • Recommended
    GOOD SERVICE AND HAVE PARTS AND THINGS I NEED
    GOOD SERVICE AND HAVE PARTS AND THINGS I NEED
    by
    • Verified Purchase
    • Recommended
    Great experience today, Ron in paint was super helpful and didn't run away.
    Great experience today, Ron in paint was super helpful and didn't run away.
    by
    • Verified Purchase
    • Recommended
    Great prices, well stocked and friendly people.
    Great prices, well stocked and friendly people.
    by
    • Verified Purchase
    • Recommended
    Store always has what I seek and the staff is ALWAYS helpful! This location is always my first s...
    Store always has what I seek and the staff is ALWAYS helpful! This location is always my first stop for general home repair needs!
    by
    • Verified Purchase
    • Recommended
    1 found this review helpful
    Showing 1-30 of 409 reviews

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