#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(717)651-5404
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
5101 Jonestown Rd
Harrisburg, PA 17112
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.7 out of 563 reviews
94%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (563)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 563 reviews
Myra at the Home Depot on Jonestown Road #4138 was exceptional
I had a major problem with an online order I placed and after several calls I decided to go to the store and Myra was amazing in getting the problem resolved! She as well as Linda who she talked with at the online order department were both professional and very courteous and friendly!
by
    • Recommended
    Excellent customer service.!
    On a recent trip, I was greeted by an employee as soon as I entered the store and told exactly where to look for the product I was purchasing. When I got to that area, I cannot find a said product and another sales clerk, Terry, not only told me where to find it, but took me there and help me load it into my cart. He then showed me where his second item I was looking for was located, and loaded it onto another card as it was large. He pushed that second card out to my car and help me load the item into the back of my vehicle. I probably could have managed all that on my own, but he was very kind and having just had an injection in my back, I appreciated his help.
    by
      • Recommended
      Great Customer Service - Thanks Jack
      Jack was very helpful helping us load bags of mulch into the back of our truck. He was very helpful and a fun guy to be around. Thanks Jack!
      by
        • Recommended
        Great place to shop for my needs
        I am very happy with my purchase.
        by
          • Recommended
          Great People!!
          The staff here is consistently attentive and knowledgeable. Enthusiastic, and willing to pitch in to load your truck. Two thumbs up!
          by
            • Recommended
            Appliance assistance
            Ron, in appliances, was exceptional and extremely helpful!
            by
              • Recommended
              Amazing Shopping!!!
              I brought a few things this morning and as ALWAYS I had an amazing experience here! The staff members were professional and friendly. The store is always clean and it’s was easy to find my items. Check out was a breeze!
              by
                • Recommended
                Helpful employees
                Mike in windows was knowledgeable and friendly!
                by
                  • Recommended
                  Class act
                  Jodi in customer service is a class act and was very helpful. Glad to see people still willing to pay it forward
                  by
                    • Recommended
                    Nice Location, Clean Store, Great Employees
                    My husband shop here routinely. Usually make a purchase. Great location, clean store, friendly employees.
                    by
                      • Recommended
                      My favorite Home Dept!
                      Everything is always neat and in-stock and the employees are very kind!
                      by
                        • Recommended
                        1 found this review helpful
                        Great Employee
                        I had to get a new extension cord for my outside decorating and realized walking in that I forgot my phone! How was I gonna be able to find an extension cord is that mammoth place? So I walked in a Jalen said “Hi” and I just asked him, “Do you know where the extension cords are?” Told him I forgot my phone. He pulled out his phone and a couple sections later, he said,”Aisle 44!” Go back aisle 1, turn, and they’ll be there! Very kind, very patient, so then I found immediately and took them back to him and paid him. Great employee!
                        by
                          • Recommended
                          Over the Top
                          I want to thank you Shaun I really sensed you were concerned about my situation and thank you for going above and beyond.
                          by
                            • Recommended
                            EXCELLENT CUSTOMER SERVICE AT THE SELF CHECKOUT
                            AT THE SELF CHECKOUT, PATRICK WAS SO VERY HELPFUL. I DIDN'T KNOW IF I COULD USED A GIFT CARD AND WASN'T SURE HOW. HE NOT ONLY ASSURED ME THEY TAKE IT AT THE CHECKOUT BUT HE ALSO SCANNED ALL THE ITEMS FOR ME AND ASKED ME HOW I WANTED MY RECEIPT. HE WAS QUICK, THOROUGH AND VERY POLITE. I THANKED HIM AS HE WENT ABOVE AND BEYOND IN MY OPINION.
                            by
                              • Recommended
                              Always helpful
                              Bought many bags of mulch several times and garden center always gets somone to help load it. I have some physical problems.always friendly too.
                              by
                                • Recommended
                                Friendly Help and Well Stocked
                                Although I live closer to Home Depot on Derry St, I always opt to go to the Lower Paxton Home Depot. The staff is friendly and helpful. The Lower Paxton store is usually well stocked.
                                by
                                  • Recommended
                                  Super Saturday Morning
                                  Super great early morning trip to this HomeDepot in Harrisburg. Jennifer in rugs was so helpful by finding me different ones that were not immediately apparent as options. I left with 2 bc of her customer service skills. O.J. helped me as well bc he alone out of 3 HD stores determined the bracket I was searching for had been discontinued. Finally I left with matching hardware brackets, thanks O.J.! Checkout store personnel and the Assistant Manager were also very friendly! What a pleasant experience.
                                  by
                                    • Recommended
                                    Great
                                    A great store to shop at.
                                    by
                                      Wonderful!
                                      Love the customer service, and the way they arranged stuff.
                                      by
                                        • Recommended
                                        Great deal on remodeling our kitchen
                                        We got great service and discounts from the kitchen design staff. Good selection of all the things we'll need to remodel our kitchen.
                                        by
                                          • Recommended
                                          Great displays, great service by Bruce in Kitchen Dept and Appliances
                                          Home Depot store 4138 Lower Paxton was an excellent experience in the Kitchen Dept. Bruce made ordering very easy for me
                                          by
                                            • Recommended
                                            GREAT CUSTOMER SERVICE
                                            I HAD TO EXCHANGE SOME LIGHT BULBS AND WAS UNSURE WHICH ONES TO REPLACE THEM WITH. LINDA AT THE FRONT DESK TOOK BACK THE ORIGINAL ONES AND ASKED IF I NEEDED HELP FINDING THE RIGHT ONES. SHE CONTACTED ONE OF THE EMPLOYEES IN THAT AREA, I THINK HIS NAME WAS TIM, WHO WAS FANTASTIC IN GETTING ME THE ONES I NEEDED. THANKS TO BOTH OF THESE CARING INDIVIDUALS.
                                            by
                                              • Recommended
                                              Easy as pie
                                              Needed mulch, a very friendly associate directed me to correct aisle and check fast and friendly
                                              by
                                                • Recommended
                                                GREAT CUSTOMER SERVICE
                                                EXCELLENT CUSTOMER SERVICE
                                                by
                                                  • Recommended
                                                  Star Associate
                                                  Ask for Greg Barton if you have need of appliances, doors and sundry other large items. He personifies customer service!
                                                  by
                                                    • Recommended
                                                    Help from staff at the store
                                                    I was running out of time and asked the staff Aisha for help. She in seconds told me the exact location for the items I was looking for. It saved my time and provided the items to friends at home within the time.
                                                    by
                                                      • Recommended
                                                      Great store, well managed.
                                                      Don't buy Behr paint here however. Terrible quality.
                                                      by
                                                        Toilet buying experience!
                                                        Easily found someone to help get it on the flat, easy self-checkout but a long time to find someone to load - until an associate who was on his break saw me struggling to try to get a toilet in my minivan by myself and graciously helped me. Thanks to Rudy!!
                                                        by
                                                          • Recommended
                                                          Great team work and dedication to customers
                                                          I purchased materials for a gate and Mr. Santiago and Dontae and staff were excellent
                                                          by
                                                            • Recommended
                                                            Closest Store
                                                            Nice place to shop however, they need more help
                                                            by
                                                              Showing 1-30 of 563 reviews

                                                              Nearby Stores

                                                              Find Another Store

                                                              4200 Derry Street

                                                              Swatara, PA 17111

                                                              3.34 mi

                                                              Pro Service Desk

                                                              (717)558-7412

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 8:00pm

                                                              6000 Carlisle Pike

                                                              Mechanicsburg, PA 17050

                                                              11.05 mi

                                                              Pro Service Desk

                                                              (717)795-0480

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 8:00pm

                                                              801 E Walnut Street

                                                              Lebanon, PA 17042

                                                              21.43 mi

                                                              Pro Service Desk

                                                              (717)277-0402

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 8:00pm