#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(231)843-7204
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
3865 West Us Hwy 10
Ludington, MI 49431
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Customer Store Reviews

  • 4.8 out of 288 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (288)
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Showing 1-30 of 288 reviews
Carpet measurements NO SHOW on 2 occastions
Paid $25 for a carpet measurement. 1st & 2nd scheduled measurements were a no-show. I even got the assistant store mgr involved and still nothing happened. Trying to spend $2-3K and HD can't get past the 1st hurdle. Very disappointing.
by
    1 found this review helpful
    Good service
    Great service accommodating my needs
    by
      • Recommended
      Amazing Staff and Customer Service
      Ludington Home Depot has some of the nicest and knowledgeable staff always willing to help find the peice to complete the project. Never had a bad experience thats why we continue to shop at Ludington Home Depot.
      by
        • Recommended
        Great pro-account sales associates.
        Jamie LaFrance and Mike went truely above expectations. They helped me get the HomeDepot app on my phone, let me use their power cord becuz my battery was very low. They helped me set up the app to attach to our pro account and showed us how to use the app. They tried to get passed outdated rewards re-credited, with no luck. They told me to call the corporate office and explained my issues since opening the account in feburary 2023. I hope a manager at the corporate office will understand and re credit our rewards. I will be calling Monday 2-5-2024. Thank you , Vanessa badgley .
        by
          Excellent
          Always a pleasure shopping here.
          by
            Great customer service
            We bought 4 gallons of Dynasty paint. We had some huge issues with the paint. I called and talked to the manager and he was EXTREMELY helpful and apologetic. He went above and beyond to help correct this issue. The service was fast, professional and kind. They went above and beyond and gave some discounts to help correct the situation. This place was extremely helpful and we are so happy to have this store and the people in it.
            by
              • Recommended
              Great experience
              Great experience … we are happy to buy with home depot …
              by
                • Recommended
                Small town service
                I like shopping at Home Depot. I have bought several larger items recently including kitchen cabinets, flooring, kitchen sink, paint....to name a few. Good service is important to me . I'm on a fixed income, so it takes me a long time to save for any remodel jobs that come along as your house ages. Their prices seem a little high, but apparently they are in line with what this area can afford to pay. Now I'm saving towards a washer and dryer as my current set was new in 1995. Their prices are the best locally for the set I'm saving for. I'm happy to have this store within 35 miles of my home.
                by
                  • Recommended
                  They usually have what I'm looking for.
                  The employees go out of their way to make sure I'm happy with a purchase and are concerned it's the exact item I came for. Cheers!
                  by
                  • Pro
                  • Recommended
                  Return of a malfunction in a blind
                  Laura went above and beyond to help us return a blind that had no longer worked properly. I would definitely return to this store.
                  by
                    • Recommended
                    Amazing employees
                    An employee named Tym made my day. He helped me with a plumbing project that I knew nothing about. My dad sent me with a list and Tym knowing building codes knew it wasn't correct. So he helped me find the right stuff to do it right the first time! Thank you Tym!!!
                    by
                      • Recommended
                      Helpful employees
                      Have been remodeling our bathroom and have gotten all our supplies, everything has been in stock when needed.
                      by
                        • Recommended
                        One stop shopping
                        Always seems to have what I'm looking for and more.
                        by
                          • Recommended
                          The Ludington Home Depot store has always been very help in locating the products and the installers for me throughout the years. I've done a lot of renovations through them.
                          I have renovated my kitchen countertops and backslash, as well as both my bathrooms. They have sold me my flooring and just now my new composite decking and railings.
                          by
                            • Recommended
                            Ryboyi tools
                            really impressed with Ryobi tools.
                            by
                              • Recommended
                              Terrific service and help
                              The Ludington store always appears well stocked and exceptionally clean. Staff is helpful in all departments. Store is easy to navigate and find products and service.
                              by
                                • Recommended
                                Pleasant shopping experience
                                We were shopping for several items at the Ludington Home Depot and everything we needed was in stock. Even the wood saw horses we have not been able to find elsewhere. We were in several departments and each staff member was extremely Pleasant and helpful. Rigel in carpeting, Jamie at self checkout, Marcy a manager and Paul in Lumber. All in all it was a very pleasant shopping experience.
                                by
                                  • Recommended
                                  Great experience
                                  We are doing some remodeling and the store staff was very helpful with helping us making decisions. Especially in the flooring dept and counter tops!!!
                                  by
                                    • Recommended
                                    Staff very helpful
                                    Paul in Kitchen design was very helpful and great to work with. Helped us design a kitchen island and choose countertops for our remodeling project.
                                    by
                                      • Recommended
                                      Super friendly and helpful staff!
                                      Awesome shopping experience. Everyone was knowledgeable and willing to spend time helping us. Also they were really friendly. A+++
                                      by
                                        • Recommended
                                        Employees were very helpful
                                        Bought a Milwaukee socket set on sale. Almost 50% off and some storage containers.
                                        by
                                          • Recommended
                                          All by your self
                                          Know where everything is, prepair to load by your self. Don't even think about asking questions. All employees are hiding, in the break room, bathroom, behind customer service.
                                          by
                                            Great Service!
                                            Julie K went above and beyond to help me with some flooring! There was a group of at 7 employees in the area, I was looking lost and bewildered, and she is the ONLY one to asked if she could me with anything!
                                            by
                                              • Recommended
                                              Great associates
                                              The store associates are extremely friendly and helpful! Alexis took time to search where an item was prior to sending me on my way to find it blindly and offered to call another associate for help. She was fantastic and very pleasant to talk to during checkout as well.
                                              by
                                                • Recommended
                                                Great staff
                                                I just want to say that Kelly McGhee at the pro desk is the biggest help. Very smart and helps with anything you need. We our working at a local trailer park and he has been very helpful
                                                by
                                                  • Recommended
                                                  Awesome people!
                                                  Very friendly, very helpful, great prices!
                                                  by
                                                    • Recommended
                                                    Above and beyond
                                                    The service at this store is the best. Tim went above and beyond to help me with an order that required ALOT of extra work.
                                                    by
                                                      Ludington Home Depot
                                                      Great, clean store. No employees standing around doing nothing. They also dont bug you when you dont need them. They do not have there aisles packed with materials like there competitors do, so you can actually push a cart full of stuff through there store. Milwaukee tools are excellent. The parking lot was just redone. Bathroom is always clean and nice. Jamie LaFrance is an excellent employee and a grest help every time i see him in the store.
                                                      by
                                                        • Recommended
                                                        Clean and Friendly Store
                                                        I just left the Ludington Home Depot. So clean, and very friendly workers there. All the time not just today. I shop there frequently with my husband for a variety of things. A young lady Casey was in the Garden Dept to help me she was Super nice and Smiley the whole time. I loved that and will be back there many times again for my Garden and alot of other things. Thank you Ludington Home Depot, you ROCK
                                                        by
                                                          • Recommended
                                                          Helpful Associates!
                                                          I bought a new toilet, and water heater recently, and I am very pleased! The staff were very friendly and helpful throughout my entire shopping experience. It's nice to be welcomed and assisted with such a great team! I felt completely confident in choosing the specific items I came to purchase! I appreciated the help from every department! :)
                                                          by
                                                            Showing 1-30 of 288 reviews

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