#1 Home Improvement Retailer

Customer Store Reviews

  • 4.7 out of 1,139 reviews
94%Of Customers
Recommend This Store
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Showing 1-30 of 1,139 reviews
Debbie from decor was very helpful and have a bright smile
Was happy with my blinds
by
    • Recommended
    This location is lovely
    Each and every associate at Home Depot #6177 truly believes in service with a smile .
    by
      • Recommended
      Home Depot makes it easy
      I went in the store while on a morning walk, not planning to buy anything. It just so happened that the way the store was laid out led me to making a purchase. What sticks out most for me was the Cashier, Dale. She was so helpful, so personable, so friendly that I can only hope my next trip will be so easy.
      by
        • Recommended
        impossible to return a refrigerator
        i recd a damaged fridge and they've sent 2 trucks already and neither would pick it up
        by
          Perfection
          I love the stores sincere staff and wonderful atmosphere
          by
            • Recommended
            The Number 1 New York City Home Depot
            There isn’t any item I ever purchased that I wasn’t satisfied with, and the few I had issues with, I was always able to exchange or get a refund. Although all Home Depot locations I frequent are great, by far the 3rd Ave., 59th Street location is the best. Navigating the store, always having the items needed, and besides a host of other things, the staff there are phenomenal. Thank you 3rd Avenue and 59th Street Home Depot.
            by
              • Recommended
              Spectacular customer service
              This staff goes above and beyond for customers and I’ve honestly never had a more pleasant shopping experience then at the Home Depot
              by
                • Recommended
                This store is easy for me to access- escalators & elevators always work
                Staff are pleasant and helpful.
                by
                  • Recommended
                  Great Staff
                  Johanna at the Returns Register was great! She was informative, friendly and very helpful. I did not have a receipt on me, she was able to pull up my order using my Home Depot card.
                  by
                    • Recommended
                    Refund
                    The door pulls were not good for my cabinets. I have purchased different type of door pulls from the Home Depot.
                    by
                      • Recommended
                      Salesman was patient & helpful
                      My husband and we’re conflicted about our choice of carpet. Endy, our salesman, was patient, understanding & very helpful!
                      by
                        • Recommended
                        GREAT LOCATION
                        "MY HOME DEPOT" I'M VERY HAPPY TO WRITE A REVIEW FOR THIS LOCATION THAT I HAVE GROWN TO PROUDLY REFER TO AS "MY HOME DEPOT" I FIND MYSELF SPEAKING WITH OTHER INTERIOR DESIGNERS, CONTRACTORS AND GARDENERS AROUDN THE CITY OF NEW YORK AND THEY OFTEN TELL ME ABOUT THE DIFFICULTIES OF HAVING TO NAVIGATE THROUGH TRAFFIC AND PEOPLE TO GET TO A LOCATION WHERE THEY CANT FIND WHAT IT IS THEY'RE LOOKING FOR OR HAVING TO TRAVEL FAR OUTS TO INCONVIENIENT LOCATIONS. I I BRAG AND PROUDLY SUGGEST THIS LOCATION OR AS I REFER TO IT NOW "MY HOME DEPOT" AND HOW THEYRE SURE NOT ONLY TO FIND WHAT THEYRE LOOKING FOR BUT MULTIPLE OPTIONS AND HOW COVIENENTLY LOCATED IT IS FROM ALMOST ANYWHERE IN THE CITY. WELL DONE HOME DEPOT, FROM LACATION AND AVAILABLE PRODUCT OPTIONS TO INCREDIBLE STAFF 5 STARS IS DESERVED. MUCH APPRECIATED, YOUR LOYAL CUSTOMER, RIQI
                        by
                          • Recommended
                          Exceptional employees
                          Nomi and Steven made our day - and our daughter got the refrigerator she wanted!
                          by
                            • Recommended
                            Great Location Easy to Use, Knowledgeable sales staff
                            Nomi in lighting fixtures is great and knows lighting fixtures and offers good ideas and alternatives to different selections.
                            by
                              • Recommended
                              Great store and Staff
                              Staff helpful, store has everything you need for home repairs. Also good location.
                              by
                                • Recommended
                                amp[le merchandfise
                                always find what I want
                                by
                                  • Recommended
                                  Outstanding Customer Service!
                                  I had to return excess lumber after completing a project. Jadyn and the entire Customer Service team made a complicated situation easy. I highly recommend this store over other Home Depot choices in the NYC metropolitan area!
                                  by
                                    • Recommended
                                    Amazing store in a awesome location!
                                    I love this location it’s a block away from the train (4, 5, 6, R, W, and N ) it takes just a few minutes to go and get what I need and be on the train in no time.
                                    by
                                      • Recommended
                                      Frederick at e 59th was great!
                                      Frederick noticed that no one had tied up our boxes and ran to the rescue! He also made sure we got everything in our vehicle. He was fantastic!
                                      by
                                        • Recommended
                                        Bill in Electrical supply is amazing !
                                        Bill in electircal supply is approachable , enthusiastic, knowledgeable, thorough and appears to be the type of human we all strive to be. He helped me find several different products that would have taken me hours to parse through myself and diercected me to better products that I would never have known without his expertise! Bill in electrical is amazing, and you can tell it's him since he sort of sounds like Denzel Washington
                                        by
                                          • Recommended
                                          Great store
                                          NYC 59th St store is very spacious and always well stocked. Store employees go above and beyond is answering questions and directing you and oft times escorting you to what you're looking for. I've shopped here for years and it's always a pleasant experience.
                                          by
                                            • Recommended
                                            A Disneyland for DIY'ers
                                            When I need something this store is the place to go in NYC. By something I mean anything.
                                            by
                                              Front doors are hard to open
                                              The store itself is ok but the front doors are very hard to open, especially when carrying packages. You need to replace them with easier to open doors or automatic ones.
                                              by
                                                • Recommended
                                                Great selection
                                                My last visit to the store I needed ant traps and was very impressed with the huge selection Home Depot offered and at a very good price.
                                                by
                                                  • Recommended
                                                  EVERYTHING YOU NEED STORE
                                                  This was my fourth or fifth plant purchased from Home Depot.
                                                  by
                                                    • Recommended
                                                    Great staff
                                                    Staff is friendly and goes above and beyond to help. Major thanks to Alicia, Irene, Love (Lae?), Raiko, Alldedy, and the folks in the paint section for all of their assistance and great attitudes.
                                                    by
                                                      • Recommended
                                                      The absolute best example of going above and beyond!
                                                      The staff at this Home Depot really took the term the Customer Service to new heights with my trip recently. Huge shout-out to Alicia, Love, Raiko, Alldedy, and Irene for truly making my week!
                                                      by
                                                        • Recommended
                                                        it's the staff which makes the store
                                                        It's not the inventory, which is nearly always full; it's the staff which makes the place stand out.
                                                        by
                                                          • Recommended
                                                          Home Depot nyc Third Ave. & 59th Street
                                                          I shop here continually as the staff, sales persons, cashiers, etc. or helpful and friendly and 99 % of the time am able to find the reason for my visit! Barbara
                                                          by
                                                            • Recommended
                                                            The customer service received was excellent
                                                            THE STORE WAS VERY CLEAN
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 1,139 reviews

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