#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(956)992-7334
Tool & Truck Rental(956)992-7344
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
409 N Jackson Ave
Pharr, TX 78577
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Customer Store Reviews

  • 4.6 out of 300 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (300)
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Showing 1-30 of 300 reviews
Can mask not be mandatory please!
Can mask not be mandatory please!
by
  • Verified Purchase
  • Recommended
No line waiting and the better worker's
No line waiting and the better worker's
by
  • Verified Purchase
  • Recommended
Great customer service!!
Great customer service!!
by
  • Verified Purchase
  • Recommended
The employees in Home Depot had amazing customer service towards the customers, also I like that ...
The employees in Home Depot had amazing customer service towards the customers, also I like that one particular employee was able to help us choose the flooring of our choice and recommended us tips and tools that would have the flooring look at its best.
by
  • Verified Purchase
  • Recommended
Excellent help we recieved from Mercy,a cashier from the store.
Excellent help we recieved from Mercy,a cashier from the store.
by
  • Verified Purchase
  • Recommended
Cashier Nallely was extremely helpful! In my store, she would be known as the standard all other ...
Cashier Nallely was extremely helpful! In my store, she would be known as the standard all other employees have to be at. Because of her, I will definitely be back to buy more tools. Good job Nallely! Go ahead and take the rest of the day off!
by
  • Verified Purchase
  • Recommended
Awesome customer service!
Awesome customer service!
by
  • Verified Purchase
  • Recommended
I really enjoyed shopping at your store I would like for you to recognize your cashier Araceli sh...
I really enjoyed shopping at your store I would like for you to recognize your cashier Araceli she’s very professional and kind
by
  • Verified Purchase
  • Recommended
Everything about this store is good. I would have given it a 5 if I didn't have to walk around th...
Everything about this store is good. I would have given it a 5 if I didn't have to walk around the entire store looking for someone to help me find what I was looking for. Also, would it kill the employees if they smiled every once in awhile?
by
  • Verified Purchase
  • Recommended
OVERALL EXCELLENT. FROM A RATING OF 1THRU10 BEING 10THE HIGHEST SCORE. I GIVE YOU A 50. AND THIS ...
OVERALL EXCELLENT. FROM A RATING OF 1THRU10 BEING 10THE HIGHEST SCORE. I GIVE YOU A 50. AND THIS LADIES AND GENTLEMAN IS NO BRAGGING.
by
  • Verified Purchase
  • Recommended
Excellent service at the garden center, thanks!
Excellent service at the garden center, thanks!
by
  • Verified Purchase
  • Recommended
At this particular time ( Still under covid mandates) everywhere you go people keep their distanc...
At this particular time ( Still under covid mandates) everywhere you go people keep their distance and hardly anybody greets you. At this Home Depot all employees you make eye contact with greet you and acknowledge your presence. That definitely makes you feel good.
by
  • Verified Purchase
  • Recommended
Store time after time messed up my door order. After 8 months of hoping to get a door for my hom...
Store time after time messed up my door order. After 8 months of hoping to get a door for my home, Home Depot simply did not come through with a price that was anywhere near the price first quoted even though 8 months of mistakes had been made on their part. Will no longer shop there and would not recommend.
by
  • Verified Purchase
Went in with my 4 yr old Son to buy some plants cashier was very friendly, nice and engaging with...
Went in with my 4 yr old Son to buy some plants cashier was very friendly, nice and engaging with him. Goes a long way when employee cares about customers.
by
  • Verified Purchase
  • Recommended
Team Member Jacob Maldonado went above and beyond helping me! Made my visit a great one! Thanks ...
Team Member Jacob Maldonado went above and beyond helping me! Made my visit a great one! Thanks Jacob for all you do!!
by
  • Verified Purchase
  • Recommended
ALL THE PRODUCTS I NEEDED WERE AVAILABLE . IF I NEEDED ASSISTANCE, ALL I HAD TO DO WAS ANY OF TH...
ALL THE PRODUCTS I NEEDED WERE AVAILABLE . IF I NEEDED ASSISTANCE, ALL I HAD TO DO WAS ANY OF THE EMPLOYEES AND THEY WERE READY TO HELP. THE STORE WAS VERY NEAT AND CLEAN, MAKING THE PRODUCTS EASY TO FIND. YES THE ASSOCIATES WERE HELPFUL AND FRIENDLY.
by
  • Verified Purchase
  • Recommended
Marielena at the returns desk is very efficient and courteous. She made certain the pieces I had ...
Marielena at the returns desk is very efficient and courteous. She made certain the pieces I had to return for our bathroom project were done in an efficient and correct way. She is a huge plus in this store.
by
  • Verified Purchase
  • Recommended
the customer service we received was incredible. They did not have the items in store and had to...
the customer service we received was incredible. They did not have the items in store and had to order them in. Understandable due to the covid19 backlog and shortages. It was a pleasant and refreshing experience to see good customer service!!
by
  • Verified Purchase
  • Recommended
Criscella at the return desk was very efficient and gracious. She got me to the correct return li...
Criscella at the return desk was very efficient and gracious. She got me to the correct return line and allowed me to leave a weighty bag of tile on the counter so that I didn't have to carry it through the line. She handled the return perfectly and with a lovely smile. I appreciate that she is on your staff.
by
  • Verified Purchase
  • Recommended
I always get the help I need with promptness. They have in stock the products I need and if in ne...
I always get the help I need with promptness. They have in stock the products I need and if in need of help I've never had an issue getting assistance from employees .
by
  • Verified Purchase
  • Recommended
Great service and great store discounts.
Great service and great store discounts.
by
  • Verified Purchase
  • Recommended
Store was well stocked and had lots of employees helping on this very busy Friday. The customers...
Store was well stocked and had lots of employees helping on this very busy Friday. The customers should be more considerate of others, and its employees by shopping for their needs and move along. Some were conversing in the isles causing crowdness. "People, we are in a pandemic", get your essential needs and move on. PLEASE STAY SAFE AND LET US KEEP OTHERS IN MIND!
by
  • Verified Purchase
  • Recommended
The location is great and customer service is very professional.
The location is great and customer service is very professional.
by
  • Verified Purchase
  • Recommended
Worst customer service. Had me standing around for an hour. Asked four different employees for h...
Worst customer service. Had me standing around for an hour. Asked four different employees for help and they all said they’d call someone nobody would ever show. Will be spending my money elsewhere.
by
  • Verified Purchase
The store was clean and organized. The staff is not only knowledgeable, but friendly!
The store was clean and organized. The staff is not only knowledgeable, but friendly!
by
  • Verified Purchase
  • Recommended
I had a good shopping experience. I had a young man who helped load materials on my cart. He took...
I had a good shopping experience. I had a young man who helped load materials on my cart. He took them to the register and helped load them into my truck. I found everything I needed for my project. I would definitely go back if I need more supplies.
by
  • Verified Purchase
  • Recommended
THANK YOU VERY MUCH FOR BEING SUPPORTIVE AND COURTEOUS WHILE I SHOPPED AT YOUR STORE
THANK YOU VERY MUCH FOR BEING SUPPORTIVE AND COURTEOUS WHILE I SHOPPED AT YOUR STORE
by
  • Verified Purchase
  • Recommended
This store had everything I needed when I unexpectedly had to re-tile my kitchen floor, and the p...
This store had everything I needed when I unexpectedly had to re-tile my kitchen floor, and the prices were great! The sales associates knew what to recommend for the tile I was purchasing (Thin mix & grout). They even helped me load everything in my vehicle! Great service! Knowledgeable staff!
by
  • Verified Purchase
  • Recommended
I was I need of 60X60 Scaffolding. No other store had them on hand . Went online and seen this st...
I was I need of 60X60 Scaffolding. No other store had them on hand . Went online and seen this store had them in stock . Went and purchased the scaffolding I needed to complete my LED Light installation in my carport !
by
  • Verified Purchase
  • Recommended
Amazing customer service, prices and products!!! God bless you all and America in Jesus name!!!
Amazing customer service, prices and products!!! God bless you all and America in Jesus name!!!
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 300 reviews

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